not impressed at all. Get to the location to start my dj gig:missing power cable for speaker!!…read moreEnded up doing it with a single speaker which was hardly loud enough for the space. Awful as I specifically asked if everything worked fine before I left the rental office. I asked if they'd tried it before packing it into my vehicle. Never renting from them again. This is unacceptable.

The best place to buy synths, drum machines, midi controllers, guitar pedals, etc etc…read more... Not only do they have the best gear in Canada, but also the best customer service. I've been shopping here for over 12 years, and have always been more than satisfied. Moog Audio FTW!!

Where should I Start…read more They're website looks like something out of the 90's . It constantly has erros for pricing and images - The service is TERRIBLE . They don't reply to emails , they aren't competitive in any way pricing-wise. I'm in e-commerce myslef for over 20 years ....I'm not sure how this place is still operating. It's sad because i grew up going to the one on Saint-Antoine and that Steve's was wayyyy better. THIS IS WHY BRICK AND MORTAR IS DYING ! Save your money...its 2025 , there are SO MANY other options.

The SHORT: customer service and knowledge on anything pre-internet days is an issue…read more PRICES: Essentially the same as all other musical instrument shops in the vicinity. The LONG: you'd think working in an established music instrument institution now with a few locations throughout the greater Montreal area (and Toronto) would make you a happy employee. But perhaps the drudge of retail is the same all over, be it the fast food chain, cold-call sales from tele-communications companies, or working in a music store. Basically the stereotypes are pretty true - the employees avoid eye contact and aren't really interested in helping you out. Other businesses you have to fight off the sales employees who swarm at you the moment you walk in, but with Steve's it's more along the lines of wearing "employee repellant" spray. BUT anyone who has dealt with Steve's on, say two or three occasions will obviously say that this is standard behavious for people working in this business, so it shouldn't come as any surprise for anyone. The MAIN issue is that the employees seem un-knowledgeable on any"tech" pre-Y2K. I won't go into details but suffice it to say if you are looking for something which hasn't been "mainstream" gear since, I don't know, 1995, chances are they'll have no clue what you are talking about. Essentially everytime I walk out of any of Steve's locations, I am reminded how pleasant online shopping has begun, or at the very least, trek out further into the outskirts of town to shop at Long & McQuade. Or better yet, seek out those indie shops where the owners are working there and are more receptive to customers' wants and needs. IMPORTANT NOTE: If you put a deposit down on guitar strings for special orders, make sure you get the sales person's name and do regular check ups because from my experience, they'll just cash in the $10 and forget about you.

I love this music store. They sold me my first guitar ( which is of the best quality) for only…read more200$. Very cheap and fair price for a high quality fender acoustic.

Super friendly and helpful. The guy that served me went out of his way to change my guitar strings…read moresame day which I really appreciate. Highly recommend this store.

Great for large parties but if you are dining alone they ignore you. I guess the bigger your party,…read morethe bigger the tip.

I just got back from a great experience at Diplomate. Man, I love when I'm so happy with a business…read morethat I can't wait to write it up for y'all to see! Diplomate is a small music store on Beaubien, near the metro. They don't have everything, so I hadn't thought to check them out in my last couple weeks of looking for a certain pedal. But walking by today I stuck my head in and was amply rewarded. Not only did they have it, it was significantly cheaper than anywhere else I've seen it! And even more importantly, the service: respectful, helpful, no music store snark at all. I think a player of any instrument at any level in their playing would be treated like a valued customer here, and that's as it should be. 5 stars for sure! And thanks!!

Absolutely the best professional woodwind and brass instrument dealer in the Montreal area,…read morepossibly the best in the province. Excellent selection of instruments and accessories. The staff is knowledgeable and helpful. It's a family owned business and the owners are part of the team. The repair technicians are first rate. For professionals and students this is the place that has what you need. If they don't have it they will order it for you. For brass and woodwinds, Twigg's has no equal.

We came here to buy my teenage daughter a trumpet as she was getting quite serious about playing in…read moreher school concert band. Music friends recommended this place to us. They have a huge selection of wind instruments at all price points ranging from some second hand ones for a few hundred dollars to ones that rivalled the price of a small car... There is also a small selection of other instruments like guitars, drum kits, and keyboards, but clearly brass and wood winds are their forte here. Service was wonderful, the sales lady took the time to bring out several models at various price points and explained the pros and cons of each. There wasn't really any attempt to upsell us on a higher end model. They have sound proof practice rooms and my daughter got to try out all the different models on her own. We left with a shiny new trumpet that was within our budget, very happy with the service and our purchase.

What else to say more than I want to rent a space there, move in, live there and learn music all my…read morelife! Amazingly sweet staff that knows how to pass on their passion for music. Good prices and offer a variety of classes and teachers. They also always produce a sweet little show at the end of the year with their students. I have always said that around age 40 (I don't know why that number!) I would take piano lessons...well shopping for the school won,t be the challenge in this whole adventure! ------- Quoi dire d'autre que j'aimerais louer un espace, y aménager et faire de la musique toute ma vie! Un staff incroyable qui sait partager sa passion pour la musique. Bons prix et une bonne variété de cours et de professeurs. Ils produisent aussi un petit spectacle à la fin de l'année avec leurs étudiants. Je me suis toujours dit qu'à 40 ans (je ne sais pourquoi ce nombre!) je prendrais des cours de piano...et bien ce n'est certainement pas le choix d'école qui sera le plus difficile dans cette aventure!