Well, I had a nice welcome, was treated well, I was offered to try Deusemberg guitars ( not so…read moreoften that the sellers let you randomly try 2-3000$ even when they are told it is not for a quick buy... The took my old pedals on consignement, called me when they were sold and paid me the amount we had talked about. When I ordered my favorite strings, the ordere a whole box to meet my demand without me aking.. I could not ask fo a bettter experience so far after 4 years doing business with them Keep it up guys !

Atrocious customer service, utterly abysmal…read more I am a touring professional in the music business, and this is the closest store to my home for last minute supplies I invariably need before a tour starts. My first experience with music depot went like this: I needed something for a tour I was leaving on, that afternoon, and I had just moved to the neighborhood. I stopped into the empty store with a lone clerk that barely made the effort to glance at me when I entered, and not speaking french particularly well, I asked him, in french, if he spoke English, "Parlay Anglais?". he looked at me with what I can only describe as borderline disgust and said, with full condescension, "Francais". Ok, well, what I was after wasn't likely to have french translation on it's package, I asked anyway, and he shook his head. I thanked him and turned to leave, but as I reached the door, he said, without a hint of an accent, "That's a specialty product, you're not going to find it here in St-Jean, you'll have to go into Montreal." So, he was a dick JUST to be a dick. Not to mention that it was Zildjian Stick Wax. That is so not a specialty item. But hey, everyone has a bad day...Since then I've heard other bad stories, but still I've been back 2 or 3 more times, always looking for something specific, but never outrageously odd or rare, my last object being an LP cowbell. He doesn't stock LP, ok fine, but when I told him that I wasn't going to take what he had in stock because it wasn't LP, and I was told that I specifically needed it to be LP. His response was "You were told you need a cowbell...?" with a tone that said oh, well aren't you an idiot... No, I'm the drum tech for that fella there in the poster on your wall, but you wouldn't know that because instead of asking questions, you went straight to arrogance. "Unless you can tell me the exact model number it's like saying you just want a car..." Yeah, I'm also going to want to hit them...even the same model will sound different from one to the next.... I didn't say that, I just thanked him and left, knowing that I won't darken his door again. On my way out he told me, as he has every time I've been in, "Good luck...'. If every time I need something and it ends with you arrogantly telling me good luck.... aren't you the problem? Because I've found everything I needed, no luck involved. Just better stores with more helpful staff. DMusique is the better store in town, and if they don't have/can't order what you need, the trip into Montreal, or to Steve's in Greenfield Park is worth it. I had what I was looking for less than two hours later.

On my newly purchased K200 from Kawai, I feel grateful to be in business with a team of experts hat…read moredid all for the best experience ! Better that I could have had imagined! All at the touch of your hand and in as many details you could search!

We moved to Boston from Montreal, and were in the market for an upright piano. We visited shops all…read moreover in both countries, and ultimately chose to purchase from Max as he was the most honest and personable person we communicated with. He did not have a hard-sell, but rather gave us a lot of information and earnestly worked with us to find a great piano. Max works hard to ensure an easy purchasing experience and delivery process even smoothly delivering it across the border to our new home in the US. In addition, he is prompt with his communications and provides excellent after-sales support. I'm happy with our new piano, and will refer my friends there for their piano needs.

Awesome place for kids to get started in music. They really help kids get into it by having…read moreperformances, and the progress kids make is impressive. Fair price for lessons and experience.

Absolutely the best professional woodwind and brass instrument dealer in the Montreal area,…read morepossibly the best in the province. Excellent selection of instruments and accessories. The staff is knowledgeable and helpful. It's a family owned business and the owners are part of the team. The repair technicians are first rate. For professionals and students this is the place that has what you need. If they don't have it they will order it for you. For brass and woodwinds, Twigg's has no equal.

We came here to buy my teenage daughter a trumpet as she was getting quite serious about playing in…read moreher school concert band. Music friends recommended this place to us. They have a huge selection of wind instruments at all price points ranging from some second hand ones for a few hundred dollars to ones that rivalled the price of a small car... There is also a small selection of other instruments like guitars, drum kits, and keyboards, but clearly brass and wood winds are their forte here. Service was wonderful, the sales lady took the time to bring out several models at various price points and explained the pros and cons of each. There wasn't really any attempt to upsell us on a higher end model. They have sound proof practice rooms and my daughter got to try out all the different models on her own. We left with a shiny new trumpet that was within our budget, very happy with the service and our purchase.

I recently bought an acoustic guitar - I decided that I needed something to focus on to help me…read moredeal with the recent passing of my Mother. Music seemed like a good idea. I've always wanted to learn how to play the guitar - since High School. The question of what guitar to buy was a difficult one. I visited several music stores in Haymarket, Gainesville, and Warrenton, VA in my quest to find the right guitar. I had decided I did not want to spend a lot - I was thinking I wanted an entry level acoustic guitar - something in the $200-$300 range. What I found was a bunch of mass-produced, factory-line, made in China guitars, all of which felt soul-less to me. The whole point of my doing this was to heal, and somehow "mass-produced" and "Made in China" was not going to fit the bill. I happened to visit Drum & Strum Music in Warrenton, VA and met Tim Dingus the store owner. I explained I was looking for my first guitar, the price range I was considering and such. Tim advised me at that price point, I would be getting "Made in China." Then he showed me a guitar NOT made in China, but rather made in Canada. Art & Lutherie Guitars. Each guitar is hand crafted. No mass-produced assembly line. Made in Canada from 95% Canadian wood, harvested in an ecologically friendly manner. http://www.artandlutherieguitars.com/intro.htm This was what I was looking for! These attributes were perfect for a guitar and an activity that I was pursuing to heal myself. And the price was not bad either - $419 for a Spruce Burgundy Dreadnaught acoustic guitar: http://www.artandlutherieguitars.com/dreadspruceburgundy.html It's a beautiful guitar, sounds great, and is perfect for a beginner! I don't know if there are other local Virginia music shops that carry Art & Lutherie - but I'd first check with Drum & Strum in Old Town Warrenton, VA - they carry and service them, and if Tim doesn't have it, he will order it for you! Drum & Strum Music Center http://www.drumnstrum.com

Great for large parties but if you are dining alone they ignore you. I guess the bigger your party,…read morethe bigger the tip.

I just got back from a great experience at Diplomate. Man, I love when I'm so happy with a business…read morethat I can't wait to write it up for y'all to see! Diplomate is a small music store on Beaubien, near the metro. They don't have everything, so I hadn't thought to check them out in my last couple weeks of looking for a certain pedal. But walking by today I stuck my head in and was amply rewarded. Not only did they have it, it was significantly cheaper than anywhere else I've seen it! And even more importantly, the service: respectful, helpful, no music store snark at all. I think a player of any instrument at any level in their playing would be treated like a valued customer here, and that's as it should be. 5 stars for sure! And thanks!!

Great service, knowledgeable and honest! I wouldn't go anywhere else! I have brought watches and…read moreall my jewelry to be fixed!

best and nicest people. they repaired my chain in no time. go show them love they deserve it. god…read morebless yall

If you are in need of guitar repair then look no further, my friend…read more I broke the neck of my guitar and was planning on going to one of the more well-known guitar repair shops. My friend Pastel suggested this place and it is it is, hands down, the best price/quality guitar repair you will find in the Plateau/Montreal. Rémi is a really nice guy and is quick to get back to your enquiry. He gives you honest feedback, and is not trying to sell you anything more than you need. I am very impressed with this service. It's nice to find people that are passionate about what they do.

Highly recommend this place! Remi was very quick to respond, honest, and friendly…read more.. Not only did he do a great job, he finished one day earlier than promised which I found very impressive and generous of him to do. Awesome guy, awesome work, awesome service. What more could you ask for when entrusting someone with your livelihood instrument/s. Thank you again, Remi!