I brought my high end bike tire for a simple flat repair…read more The guy Khalil (or Galil) did it himself and since today (labor day) was not busy i asked to wait. He said yes and i watched him. Asked him how long he has been doing this, he said 50 years. Ok, so i figured he can handle this easy. I WAS DEAD WRONG. The whole thing was a disaster. 1st off, he was using a screw driver looking tool that had a spoon looking tip to remove and put back the tire. He also at a few times used this forceps looking pliers to force the tire into the rim. He tried fixing it puncturing an initial inner tube. Then he took it out coz the new tube is now also punctured. He tried again (removing the 1st replacement inner tube) replacing it with a 2nd inner tube. Now hes looking frustrated and forcing the tire into the rim with these hand tools. In the end he gave up complaining that everything in the design of the tire to not being the right size for the rim. Before i left, i told him he damaged and scratched my rims which he denied but if i did not take the photo, then im just lying and making things up right ‍ Keep in mind this is a Cannondale stock bike wc i bought from a Cannondale factory store (Carle Place, now closed) Please be careful of this store. This is not a store i will recommend or patronize. In fact i will have the tire and now rim repaired by the a Cannondale dealer when they open tomorrow (9/7/21) I am extremely disappointed with the outcome This store has an almost 5 star rating Plus particularly i did not notice that he carried famous brand name bikes. The pictures of my rims post attempted repair speak for itself.

I needed two tires for my bike that was laying in my shed for 30 years I bought it to lynbrook…read morebicycle and the man there took me right away and helped me carry the bike in so instead of me leaving my bike there he said he would change the tires and put new tube and tires on the bike so I left went a little shopping came back and the man was cleaning my bike taking a little Rust Marks off, which he didn't have to do and the price was right I will bring it back to him if I need anything more I recommend him highly

The service was really good the only problem is it gets really crowded on weekends. The have bikes…read morestarting from mafias and thrones. The price is really good considering that the bike is already assembled, while other places would charge a assemble fee. Also, when I got my bike, they gave me a free lock.

Stopped by for brake service on my road bike before I sold it. Ended up talking to Tom about my…read morereasons for selling the bike. Tom suggested I don't sell the bike & gave me a ton of alternatives to try for a more comfortable riding experience. Tom also wouldn't sell me any unnecessary products I was thinking about purchasing. He really just wanted me to get comfortable on the road. Definitely A1 !!

Overpriced service And everything he did needed to be…read morereplaced 2 weeks later. Gave him a chance after the reopening but this time he's trying to get rich fast and doesn't really care about the customer

Buddy's back after eight years bike repair will come back amazing. Fixed up my bikes came out…read morebetter than when I bought them. Do recommend!

Owner was very helpful and knowledgeable. Transaction was smooth. He took the time to explain…read moreeverything about the bicycle to my son. Recommended....

The owner/ manager was a doll, even though it was near closing time. He was respectful, took care…read moreof me right away and got me right back onto the road. I came in because one of my brake cables was missing and my back wheel didn't seem to be on quite right. Although he didn't He supplied me with a gasket for my wheel and attached it for free.

I am so glad I found Alternative Cycle!!! He put new pipes on my 2008 Kaw Nomad did a GREAT JOB…read more Mitch told me I needed a power commander to stop the popping. He knows what he's talking about. Bike is running like a charm. Mitch is a down to earth and regular guy. I have gone to a different bike shop and had an obnoxiously arrogant owner. I am not going to tell you who but if you went to him you will know who he is.

Mitch is a good guy I go to him every year or so to change my 1987 Yamaha razz tube. He's went the…read moreextra mile and bumped back my rim in place, he didn't even bring it up I just realized. That was really nice. Old schooler not a lot of people know how to install the tubes and tires of my moped, he does.