Stopped by for brake service on my road bike before I sold it. Ended up talking to Tom about my reasons for selling the bike. Tom suggested I don't sell the bike & gave me a ton of alternatives to try for a more comfortable riding experience. Tom also wouldn't sell me any unnecessary products I was thinking about purchasing. He really just wanted me to get comfortable on the road. Definitely A1 !! read more

The service was really good the only problem is it gets really crowded on weekends. The have bikes starting from mafias and thrones. The price is really good considering that the bike is already assembled, while other places would charge a assemble fee. Also, when I got my bike, they gave me a free lock. read more

I've been coming here for several years to get my bike tuned up for the season, and it's always a great experience. The father-and-son team is friendly, knowledgeable, and very helpful. Prices are fair, and despite often having a waiting list, they usually get my bike back to me quickly. They recommended staying with Lizard Skins when my bar tape wore out, and it was the perfect choice. My bike shifts like new every time they're done. I always leave satisfied--great people to do business with. Highly recommend! read more

Valley Stream Bicycle - Bikes Near Me - Lynbrook, New York

Imagine walking into a bike shop stressed about buying your kid a super expensive, trend bike and walking out not only with a bike but feeling like you just made new friends. This is the place you need to go to support your local community. The service was out standing and they deserve the loyalty. FYI: if you're feeling bored, call them off and enjoy there voicemail! read more

Valley Stream Bicycle - SE Maniacc - Bikes Near Me - Lynbrook, New York

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Tuned up my bike in minutes at a very affordable price! A very humble family business who cares for their community. read more

Excellent family run shop that greets and treats customers, returning and new, as family and takes pride in the fact that they've been a fixture in the community for decades. Service is personal whether it is purchase or repair. Worth a special trip to visit. Wish they opened earlier weekdays but they are open on the weekend. read more

Wouldn't trust my bikes with anyone else! Tommy is always helpful and is definitely knowledgeable!

Very happy with the service here. Knowledgeable and helpful. Bought two bikes here and they took the time to size my kids thoroughly.

Very happy with the service at this bike shop! I was nervous they wouldn't be able to get the bike in, but Tommy, told me he would and he absolutely stood by his word. He made it happen just like he promised, and in the end he made one 10-year-old boy very happy. Tommy was helpful, straightforward, and great to do business with. Highly recommend this shop for anyone looking for quality service and a team that truly follows through. Thanks again! read more

If you're looking for a bike shop with heart, humor, and some classic New York "tough love," look no further than Valley Stream Bicycles. Tommy and his son might just be the last of a rare breed: business owners who actually CARE about their customers. Yes, they'll bust your chops--don't be surprised if they give you a hard time about that neglected tune-up you've been putting off, or your latest excuse for a flat. But that's just New York charm at its finest, and it's all part of the experience! We've been loyal customers for years, and even though we're no longer in NY, Tommy still checks in just to see how we're doing. This isn't the transactional, faceless stuff you'd get at those big-box stores; this is community, family, and real loyalty. Every time you step into Valley Stream Bicycles, you're part of the family. This place is an antidote to the cold, corporate feel of those big chains--Tommy and Jr. know their customers by name, their bikes by sight, and their Yankee loyalty by heart. Support Valley Stream Bicycles, where every repair, tune-up, and tire replacement comes with a side of camaraderie and a reminder of why small businesses are truly special. Tommy and Jr. are legends. Don't sleep on 'em--even if they are die-hard Yankees fans! read more

Love this place! Brought my Specialized Stumpjumper in thinking it just needed a quick fix, these guys found a warranty issue I didn't even know about. They handled the whole thing, kept me in the loop the entire way, and had it back to me in a few days. They got it going on! Everything going here from now on. read more

I took my high-end bike in for a simple adjustment, trusting them to handle it with care. Instead, they broke it and refuse to take any responsibility, insisting it was already in that condition--which I know isn't true. The father, who tends to twist words to suit his argument, kept denying any fault. Meanwhile, the son was rude and obnoxious, repeatedly interrupting my conversation with his father, even to the point where the father himself asked him to back away. Now, I'm left frustrated and out of pocket because I had to buy a completely new module to fix it, still wondering if there's any way to hold them accountable. read more

I've purchased 7 bikes from Tommy and countless friends have purchased bikes due to my recommendation. From day 1 I knew we were going to have a long friendship due to the fact he busted my chops on the first day I walked into the shop. But the business is top notch. He will beat everyone's prices. So don't go to the shop to haggle, you not going to get a lower price or better service after you make a purchase. If you a roadie snob, its ok Tommy will have a bike for you. For you kids who wants that SE bike, well he's the largest retailer of those bikes. I can go on and on about this bike shop, but I suggest you just stop wasting time looking online and check out Valley Stream Bicycle of Lynbrook. Tommy and the staff will do right by you. And don't ask about the white speedo trunks...... read more

Valley Stream Bicycle - Bikes Near Me - Lynbrook, New York

Valley Stream Bicycle & Hockey shop has been a small business success story for years, decades, regardless of its actual location here in South Shore Nassau County on Merrick road. It use to be in Valley Stream hence the name im sure, but in recent years moved up to a different spot on Merrick Road in Lynbrook. Still Valley Stream Bike shop though! :) It all started with a local Valley Stream resident that has such enthusiasm for Biking and Hockey, that turned into the genius idea to become a local small business owner to continue to serve his beloved community. The owner Tommy of this small business grew up and was educated in these parts. He obviously recognized the miss and need within the community for this type of business. As a local hands on shop he has always been there with a big smile and personality to greet you happily and give good service to you regardless of your need. Whether its a new bike or fixing your bike in some way, there has never been a 'No' to take on your request or questions. I have always found him and his team of workers to be very reliable, getting the job done right! Example, years ago I decided to personally challenge myself to do the 5 Borough Bike Tour in NYC, so naturally being a North Valley Stream resident at the time, I went to the central more southern side of town to get my Hot Pink & Black Mountain Bike looked at before the race. Mind you this Hot Pink & Black bike was the last bike my father gifted me as a kid, purchased from Toys R Us - near Green Acres in Valley Stream, that sadly just recently closed. :( I knew if I was going to traverse across NYC parks, bridges and community roadways, that I was going to get a tune up and make sure the chain and breaks were functionally working right. That's when I really met the owner Tommy and he gave me that big smile of his and said that's great that I was taking on the challenge. He went on to tell me that he and the Valley Stream Bike shop team [built of friends and local community riders] did the race every year, and pointed at a few pictures he adorned his shop walls with. He was honest with me and said that most people do it on a road/racing bike. I was honest with him and said, yeah I noted from what I saw televised, but this is what I got and can't really offer [at that time] to invest in one of his cool new ones. No problem he said it's still doable with what you have, we just have to clean it up a bit. He suggested that maybe I'd want to swap out to say a hybrid tire as that would still give my Hot Pink beauty the mountain bike look, but with a slightly thinner tire with road bike feel. That totally made sense and that was something indeed I could afford to do along with the tune up! Perfect come pick it up in a week he said and I was happily on my way. When I went to pick it up she looked shiny and like brand new again, Cool! Felt like that little girl again rolling it out of Toys R Us, just this time I was rolling it out of Valley Stream Bike shop on Merrick road. :) Tommy remembered that I told him I was going to use it for the upcoming race, and said 'How do you plan on getting there?' Response: I hadn't really thought about it...I just figured I'd drive into the city pay to park somewhere, race and drive home. ;) That's when he in my mind went above and beyond and said, why don't you come to the shop again early that morning. Meet up with everyone on his team that was going, get the tires and all pumped ready to race and follow them into the city. They had a good 'secret' spot that they always parked at in Staten Island near the end of the race. He suggested by doing it that way, when I finished the race all I had to do is ride back to my car, load up and drive home. Perfect! What an expert racers idea vs the novice i was at the time. ;) I did as suggested and its history since then. I remember how nice it was to pass him and a fellow rider [as they would stop within a borough or two along the way, to check out local businesses - Me on the other hand there was no stopping. It was my race, my goal to do and couldn't chance on my first time out with this kind of challenge not getting to the end. :) ], and they were like 'Hey Hot Pink Bike Girl' and waved, loosely applauded me forward. Nevertheless, its a memory I will never forget. In years after I did get more into racing for charity groups and did buy a racing road bike. I take it to his shop of course as well to get a tune up before big races and all. Recently took my racing road bike in when I noted my front tire wasn't inflating properly. Once again first thoughts were, don't give up drive over to V.S. Bike shop and have them take a look. They did and all I needed was a new tube. No worries I'll take one and even pay you for the labor of getting it all fixed up in there. :) The best way i could think to thank you and all that you have done in this community is to assure that you have a great review. read more

Valley Stream Bicycle - Maroon Specialized Road bike - Bikes Near Me - Lynbrook, New York

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My husband and I have purchased at least 5 bicycles from Valley Stream Bicycle. Each purchase has been a positive experience. We have had numerous adjustments made to each bicycle as our children or are riding styles have changed throughout the years, whether it's been seats, tires, or other adjustments, the crew at Valley Stream Bicycle has always guided us with honesty, and sound advice. Our latest upgrades were to a specialized ebike, and a Cannondale both have been sweet rides. From accessories to advice they have been supportive and informative. Their prices are competitive and reasonable. Highly recommend. read more

We've been I there for a few repairs and purchased a new bike last year. They're always friendly, knowledgeable, and patient. They listen to us and help us choose what is best for our use. read more

Best bicycle shop in the area. I recommend everyone go there for new bikes or repairs.

Tommy and the team hAve been awesome whenever we needed to buy or repair a bicycle. There is no other place to shop for all your bicycle needs. Excellent customer service with that personal touch and always trustworthy. Highly recommend. read more

Tommy and his son have been nothing but a knowledgeable and professional when it comes to sales and service. I trust no one else. Their customer service is 2nd to none. read more

The best bike shop around! The owner and his son are so nice and funny. They are reasonably priced and always there for you. If you're in a hurry to have your bike fixed. I would highly recommend this place. read more

I've been buying bicycles and having them repaired at Valley Stream bicycle. ever since Tommy has owned it . Great customer service any they stand by their product and service . read more

Great customer service, great selection of bikes and great value! can not recommend a better bike shop! wouldn't trust anyone else with my bike. always come to them, I know they will keep my Bike safe and they are always honest. read more

Great guy, the owner. Very busy during pandemic but I like his no nonsense approach and knowledge. I needed a few things done to my bike and although it took him longer than planned, I added things as I waited! Good to have a good neighbourhood bike shop. This wasn't my first time here and won't be my last! read more

Good bike shop but busy everyday. Just go and be patient. With this Vovid still around you just got to wait. All brands and more coming in everyday. Reapirs too. If you got questions this is where you want to go. read more

This shop provides top notch services and repairs on bikes. I purchased a folding bike from them several years ago and keep going back for their excellent service and tune-ups. Hours were limited during the pandemic but they are back to normal and VERY well stocked with bikes and accessories. I HIGHLY recommend!! read more

Very happy with the service using VSB for my initial time. First it's a busy shop - good sign. Second - owner is on premises and hands on - upfront and personable. Service was prompt - price was quoted before work was done. Glad I choose VSB. read more

Honest owner, great to talk to someone who is straight forward and knowledgable. Will make this my go to Bike shop

I emailed them asking when I could come in for a flat tire. They responded quickly, I came in and got a new tube. Everything went seamlessly! So thankful for the team! read more

Tom and his staff were AMAZING! With the craziness of this pandemic he was attentive and apologetic for having everyone wait outside on line. Only two people were allowed inside to practice social distancing. Once inside he helped us and we choose the last hybrid Cannondale available. He had us put down a small deposit as he prepped the bike to leave his shop. We came back picked up the bike and some extra accessories. The experience during such a chaotic time was very pleasant. I would recommend his bike shop to anyone and he has a customer for life. read more

Excellent service and very knowledgeable. I have used them For years and Will continue to !

I love this place! Tommy, the owner, always makes me feel welcomed. I bought a used bike a couple of years ago to train for my first triathlon. I brought the bike in to be serviced, since I bought used from a person and not a bike store, it needed a tune up. Funny enough also haven't rode a bike since I was a child so I actually need help on how to use the bike, learn the gears and know where to ride. Tommy helped with all of that AND he offered to take me on a ride nearby to make sure I used my bike correctly. His help was tremendous and I went on to complete my first triathlon that year and a few more since. I always bring my bike here and I choose to buy some gear and other items here too. Sure I can buy on line, but his level of service and attention always has me coming back. Hoping to purchase bikes for my two young daughters here someday soon too! read more

Yup, never going there again.. I went in recently to change 2 tubes for my track bike since it's been sitting in the shed for a while. Upon arriving I explained that the back tire holds air for a few hours then goes flat, " yeah you'll need a new tube " . Since I was in a rush I agreed to it. Go for my ride, 3 hrs later back tire is flat again. So I take it back , now the story changes, I had a piece of glass inside the tire, WHICH shouldn't be if they checked the tires properly the first time, oh! And my tire brand ( bontrager )wasn't good so that was another factor why I got a flat tire. Of course they tried to sell me new tires, why wouldn't they. Not sure how to give half a star or no star for that matter , but that 1 star was given only bc they were open. read more

I made an unfortunate mistake of leaving this review for Lynbrook Bicycle. I have since deleted that and left it here since this is the right establishment. I myself do not like rating business this low but my one and only particular experience has to do with their service of repair or work on my bike. Giving out low ratings affects a business in my opinion and I like small name stores to flourish. But this needs to be said. I know bikes. I work on bikes and know the amount of time and effort that goes into it. I respect the trade and the craft. However, I do not have the tools sometimes and need to visit service places likes these. To be specific I had a baby seat I wanted to mount but my single speed bike didn't have the quick release axle necessary. I made the swap from a regular lugged axle at home since I'm savvy like that but couldn't tension the axle down enough. So I brought it in with the carrier rack all hanging. Some Bulky dude calls me out first asking me where I bought it(Brands) and says yah that's the wrong carrier mount for your bike. I looked it up later and yes the rack I had is for a bike with a disc brake but these are bikes not cars and you can rig it up just fine. Before he went to offer any work around solution he tries to sell me the part he thinks would work. He then asks his service guy(mechanic) about the cost of installing. He gives me some insane price. $40 for the "right" baby seat carrier and $45 for the install of the part(I should take that back since the part cost was actually quite reasonable....maybe take this review with a grain of salt and consider that this place has great deals but will be the end of you if you are looking for servicing)...so $45 to install a part that won't fit even after the service guy said it won't fit. Hrm. Ok, so I said how about how much to adjust my axle since it's what I needed in the first place and I'll figure out the rest of the job myself. The service guy is like it'll be $35. Since I walked in to this shop it felt like the dudes were playing on my willingness to work with them. So I said thank you have a nice day walked out and Took my bike and went back to Brand's. At Brand's - I said to their service guy I need y'all to fix my quick release axle cause I want to install this baby seat carrier. Dude is like ok. I ask for a cost estimate and he's like idk. I'm a bit defeated at this point since I didn't know what to do and said ok let's do it anyway. He hands me the service receipt with the cost estimate. $21 dollars. I wait a few hours and pick it up. Wouldn't you know it the rack is attached. I go to pay and hold my breathe. $21!!!! I gave the guy the difference of what I would've paid at Valley Stream as tip. Edit: the guy who owns this shop doesn't know how the internet works. read more

What a wonderful experience!!! Tommy the owner and his son were perfect!! Not for a second did we feel pressured into a sale, their patience with our inexperience made us feel so comfortable, and they got us into the perfect bikes for what we needed. My boyfriend needed a larger frame to be built and they had it ready for us same day within 2 hours!! Highly recommend this shop, fair prices, exceptional service, and just all around the nicest guys!! Go check it out!! read more

I haven't even bought my bike yet (yes, I'm already calling it mine), and I can tell you I ended up walking into the right shop. I knew I was in the right place when I walked in around 3 pm on a Monday and it was busy. Second, Tommy's a Yankee fan, Hello, obviously this is an even better sign. He was so helpful, patient, and thorough, and there was zero pressure. And friendly! I'll be heading back there today or tomorrow to buy my bike, and I'm looking forward to the excellent service and support that I know I'm going to get. read more

I was ripped off there. I just wanted a flat fixed. They told me the tire was also damaged. I can say it was not when I brought it in. So I had to buy an overpriced mediocre tire too. read more

I go to the Thaiboxing dojo next door, and I came here one day to check out the bikes. I have to say...their selection doesn't get any better than what I have seen, and Tom is always willing to negotiate, which is a huge plus!! Everything in here is top quality, and I highly recommend Valley Stream Cycle to anyone who's looking for top quality!! read more

I was extremely nervous and hesitant to go into a bike shop on my own. Being a female and always erring on the side of caution, I felt I didn't want to get ripped off. Nor did I want to be helped by a salesperson who was more interested in making money off of me. What intrigued me was the neatness (immaculate) and layout of the store. I thought, what the heck, I'll just go in and browse, comparison shop. Ward off anyone who approaches me. I was immediately greeted by not one, but two smiling faces. I'd come to learn that it was a Father and Son team, who was more than happy to help me. I explained right off the bat that I didn't want to impulse buy nor was I looking to spend a lot of money. At this current time, I'm just looking. I thought that would have them lose their interest in me as a customer with other customers in the store clearly purchasing that day. Wrong! Tom, both the Father and Son's name, showed me several different bikes and took the time to explain what every single bike was meant for. They asked me what I intended to do with the bicycle; casual riding, speed riding, competition, etc. Once I said what my intentions were, I was steered to the less expensive bikes. That impressed me in itself because they kind of had me at "Can I help you with something today" and the smiles were a plus also. Here I was thinking a family run bike shop is only looking to make money and boy, was I wrong. Since I looked hesitant, Tom advised I go home and do some research and come back when I'm more comfortable with making my purchase. That wasn't necessary. It's been several months since I purchased my bike and I've been back to that store for more casual visits than visits to purchase something for my bike. Why, because walking into this store was the best decision I made and Tom and Tom make me feel like family! read more

The shop is nice, pretty well organized and the repair shop does the job. However my main issue is that Tommy charges over msrp on most items and even when he tells you he will give you a "deal" and not charge tax (illegal I think) you are still paying more than the msrp, I could be wrong but I find that unethical. Overall the main bike shops in the area basically hate each other so I guess you just need to pick one. read more

In looking for a bike for my son, I found this place. This store has everything you need. The staff is very knowledgeable. The owner, Tommy, was available to answer all of my questions and even make me aware of ones I should ask. It wasn't the first store I stopped in but it was definitely the best! He didn't try to sell me anything but rather gave me the information I needed to make the right choice of bike and, most importantly, keeping my son safe! The other places made me feel like they were only in it for the money and Tommy showed genuine concern for my son's level of fun and safety which meant the most to me. He even considered my wallet with me being a single parent. Didn't try to oversell or dance around me by trying to sell me bells and whistles that we didn't need. I've recommended others to his store and they've thanked me repeatedly for the referral. I will be returning to this store for sure in the future. As my son's needs change so will his need for new bikes and equipment. I'm sure Tommy will still be there! His level of professionalism and personal touch proves to me he's a trustworthy business man. Even my son asks to swing by the shop "so Tommy can see me ride my bike". That to me is everything. Anyone looking for a great shop, this is it! read more