I don't ever write reviews but this is genuinely the worst customer service experience we have ever…read morehad. We paid Stanley Steemer $2,000 to clean our entire house of hardwoods and tile bathrooms. They were in and out in about an hour and not only were the bathrooms not even touched, but they gauged our brand new hardwood floor. When I called their office and very calmly explained the situation the manager that I spoke to was so incredibly rude to me I could not even believe it. He mocked me, scoffed at me, and laughed while denying that they damaged our floors. I could barely respond to him I was so uncomfortable. He then blocked my number as well as my fiancés number who tried to call him several times. We finally got in touch with corporate who said that they would have them come back out and redo the entire service free of charge. When they showed up to our house to redo the service they REFUSED to do it for free and said that they would have to charge us. Again, the manager denied gauging our floors and claimed that he would have to charge us for the service because we didn't call in the "10 day grace period". We called so many times and never got an answer because our numbers were blocked! We finally just told them to leave because it was clear they weren't going to make things right. The total lack of competency, professionalism, and just general laziness of the Dothan branch is unacceptable. Needless to say I do not recommend Stanley Steemer of Dothan. Save your money!

We paid Stanley Steemer nearly $200.00 to clean three rooms for us. The technician was in and out…read morein less than 30 minutes. I did ask him to go back over one small area. Guess I should have asked him to redo all of the rooms since the soiled areas have resurfaced in no time at all. I'm pretty easy going so although I knew he didn't spend a lot of time cleaning, I didn't want to say anything. I called the local office in Dothan and the manager said we had gone passed their grace period for them to reclean it. We've used Stanley Steemer for several years. Normally we get the carpet cleaned about twice a year and have used them almost every single time. We don't want something for nothing and we keep a clean house so the carpet wasn't that bad. We just expected good quality service. Although I know it is the right thing to do to be kind, but sometimes it doesn't seem like it is........

The entire operation of Jim Tanner & his crew at AdvantaClean are unparalleled. I can't recommend…read morethem enough. The exceptional service began with my initial call to the dispatch/office. She took the time, energy and patience to talk me through the next steps after sustaining significant water damage from Hurricane Sally. Jim Tanner arrived to do an estimate and provided us with invaluable information before we ever signed a contract or paid a deposit. They meticulously documented all the moisture, water and damage for our insurance company. His crew (Jay, Matt & Andrew) came in and worked tirelessly to demo, remove, tape off unaffected areas and remediate the damage. They showed up early and stayed late. They left the house so clean after all the chaos. Their reports were detailed, accurate and so helpful. They gave us recommendations to get repair estimates. It really felt like at every step they always went the extra mile. We even had subsequent water intrusion and Jim came out to assess the situation. They really are a top notch operation.

So my story starts with a lightening strike next to my house that blew out the electrical and the…read morestove. Fix that and order new stove. All should be good now. Stove gets delivered. Old stove comes out. Black mold! What now? I start to research companies and find AdvantaClean and then their superstar Jim. What an amazing experience. Knowledgeable, calm, instructive, and more. We quickly moved through the many decisions you have to make with a serious situation like this. Jim was responsive and extremely competent. He worked up the estimate. Stayed true to it. Then ripped out the kitchen and solved the problem safely! Crazy experience as a homeowner but Jim made it a learning and pleasant experience at a great, fair price. Definitely recommend.

They installed a whole new unit in my house $5000.00. The system stopped cooling exactly 1 year and…read moreunder warranty. I called them 8/18/19 and left VM which they received. I called the office this morning and now they say no labor warranty which is 100% wrong! They want me to call someone else to repair it! I wanted Affordable to come check it out but no they wouldn't. Very poor service I called another AC company to come out and check my system which are here already. There is a leak in my brand new system one year old system. What's wrong with Affordable Heat and AC, they don't want to take care of your customers who support them!!

I called Affordable Heat and Air to get a quote to install a new AC unit. As he got out of his…read moretruck, he asked if my unit was in the attic. I said yes, and he said he remembered working on my house when the previous owner owned it. I work in HVAC design (his coworker even made a comment about how it was nice to talk to an owner that knew what they were talking about), so I was telling him what I was looking at installing. He proceeded to lecture me for an hour on why I should spray foam my attic. I kept telling him that I agreed, but I could not afford that and was not planning on being in this house long enough to make that level investment. He didn't listen. He kept pushing and pushing the insulation issue. After an hour, he proceeded to tell me that he was getting too old to be climbing in hot attics to replace units. He wasted AN HOUR of my time when he knew from the moment he got out of my truck that he was not going to give me a quote!!! I give two stars because I did not disagree with spray foaming being a good idea, so I am not saying he is not somewhat knowledgeable, nor am I saying he does good install work. However, he will not listen to your requests and is very arrogant in pushing his own agenda. I am very fortunate to be knowledgeable in HVAC and recognize a poor HVAC businessman, but let this be a warning to those not in the HVAC field. PS. At work the next day (an HVAC office btw), I was complaining about the level of disrespect by wasting my time and blowing off my request, and my coworker proceeded to tell me that he had a very unpleasant experience with this company too (he requested Howard to do one thing, and he did another on his own accord).

Robert did a great job. He spotted the problem at the roof vent right away. Replaced our vent…read morehose for us and you wouldn't know he was here except for the fact that we were able to do a large load of clothes on medium heat in one cycle. And we thought we needed a new dryer. This was money w ell spent.

We were caught with our dryer duct clogged full of lint, our fault entirely. Dirty Ducts came out…read morethe very next day and took care of everything. Justin worked quickly and efficiently, and the cost was reasonable. He made some suggestions for future maintenance, and the whole thing couldn't have been more than 30 minutes. I highly recommend them!

Repeatedly rescheduled but once work was done was excellent job once started job they were…read morediligent in showing up daily , worked hard and cleaned up after completing. DJ was very professional and kept me informed

Snellgrove Caylor Heating and Cooling are fantastic. Best customer service in the Wiregrass area…read more Highly highly recommend. From the office management to the installers and repair folks, they are down to earth, customer first, and always have the customers best interest in mind. Their service after the sale is tremendous. Service technicians are prompt, courteous and professional. This is who to call if you need new service or repairs to existing equipment. I cannot say enough about this business. Rob Zalanka

Beware with this company. Rude disrespectful staff. Dishonest company. Price gauging. We have paid…read morethousands of dollars to this company for work. The last job performed we were hit with an outrageous $4,500 bill. I had contacted a few other companies to get a quote for the work performed to see if that was the going rate and all came back around $3K. Which was high in its self. I tried telling their office clerk and got nowhere. Mr. Hasty decided to come out to see the work for himself. He deducted a 25% bring bill to $3,375 closer to the going rate. He also gave us a few months to pay. Next thing you know we received an email with the original price. We called and the clerk said discount was if we paid that same day. We explaining that wasn't what Mr. Hasty said. She claimed we misunderstood him. We mentioned he even allow us a few months. Again fell on def ears. Not only they are price gauging they added late fees and have put a lien on my property and Mr. Hasty no where to be found in all of this. Man has no word. One of his employees mentioned there are many customers canceling their services due to over pricing by this company. Shame on you. Make sure you have everything is writing. Our mistake was trusting them.

Sitting here in 80 degrees to write this. Hasty installed…read morethe original AC in home when purchased 4 years ago. (not sure when). The issues then were blamed on the previous homeowner insisting on the AC being put in a bad location. Great, I get that. Had the unit fixed. It stopped worked a couple months later. Was told a new unit was needed. Great. two years ago, had them install a new unit for the upstairs. Have had nothing but issues since. Have had them out here no less than 5 times at $100 a trip. Been told about the same number of "reasons" - the wiring was mis-configured in the unit - the thermostat is too old -the thermostat is too new (fancy) - there's nothing wrong with the AC (in spite of it turning on an off ever 5 seconds for HOURs during the cold snap that came with the snow storm. I am moving so I will sit here in 80 degrees before I pay them another dime to give me another excuse. Will definitely tell the new homeowners DO NOT USE THESE GUYS.

Extremely impressed with Vince's work.  He was willing to come out the next day for a quote. When…read morehe arrived, he was professional and courteous the entire time.  He explained his entire process and approximately how long it would take.  After he finished, he cleaned everything up and we couldn't even tell that he was here other than we felt like the air was much cleaner.  I HIGHLY RECOMMEND hiring Vince and will definitely use him again.

From the owner: Veteran Owned/Operated providing Residential Duct Cleaning with a difference you can feel right…read morehere in the Florida Panhandle. Call/Text today to schedule your clean air appointment!

Great service and excellent customer care…read more Highly recommend Bob Woodall! You cannot go wrong with these guys!

We've been using Bob Woodall for a few years now, and have always received outstanding service…read more We've had both of our HVAC systems replaced, and they keep the maintenance up to date on each system. The technicians are always excellent, the office staff is extremely courteous and helpful. And their prices are extremely reasonable. It's nice to find a company that values honesty, quality and integrity, and Bob Woodall is one of those companies. They will always be our first and only choice for our HVAC systems.