I have used this company for a few years now and I continue to be impressed with their staff. That…read moreincludes everyone that has ever been to my house to work and the fairness of their fees based on what they ACTUALLY did once they got there. Very polite and professional people from beginning to end. I can't imagine a better company to do business with. Special shout out to Randy and James - extremely qualified and considerate of the work to be done.

Staff who came to my house were personable and professional. They could not do the work in one…read moretrip, but came back quickly to finish up. They did their job quickly and cleaned up after themselves. Reasonable price. Office staff is friendly and helpful.

This is a locally owned family business. Robert's son, Clayton came to my house and fixed a leaking…read moreshower, installed a kitchen faucet, and changed the cut offs. Clayton is an exceptionally nice human and very knowledgeable at his craft. He was in and out in a couple of hours. Plumbing repair is expensive. Plain and simple. However, I thought the pricing was fair and shopping around probably would not have changed the price point much. Clayton was great, got the job done correctly, and I will recommend him to family and friends. Thanks to Clayton and Robert Brown Plumbing for a job well done.

Robert Brown Plumbing always has excellent service. The plumbers are always kind and quick to…read morediagnose and fix the issue. Always our go to plumbers.

Absolutely. Great service. Quality plumbing at reasonable cost. Does remodels installation of…read morefixtures. Hot water heaters

I remember reading reviews for this company on Nextdoor in 2023, and after two previous positive…read moreexperiences myself in 2023 and 2024, I recommended this company to others. Based on this August 2025 experience, I have deleted my recommendations for Watertight on that site. Our two previous positive experiences with this company were to 1. repair a leaking spigot next to the driveway and 2. repair a leaking pipe underneath the bathroom sink. Both prior experiences were OUTSTANDING, so we continued with this small business. For the life of me, I can't determine what changed with this company. Is it the economy that is causing many people to cut spending and tradesmen are being drastically impacted? Is it something else? I'll never know, nor do I care. Our request was to snake a laundry drain that we have done with a licensed plumber every two years when the same issue occurs. While we have used a large local plumbing company for the last twenty years, we try to support small business when we can, sometimes to our own detriment, as in this case. I ultimately called our prior company the day after Watertight came back out, and they successfully rectified the issue. It was well worth it to have the large company come out as the problem was fixed. Lesson learned. On the first visit for this issue, Jason went into our kitchen after snaking the drain on his own, without asking first. The laundry room and kitchen are in two distinct parts of the house. I had no idea he was in there, until he started talking loudly, signaling me to come in for him to show me something. One thing that differed about this experience was Jason telling us that replacing a kitchen sink pipe and sink itself would improve water pressure. However, as owners of this home since 1995, it is common knowledge (especially among city water/fire department staff) that our area of Shreveport has dealt with lower water pressure for years. Jason suggested that replacing the sink and pipe would improve the issue. Bottom line is it won't, unless the city makes significant upgrades to the plumbing infrastructure in our area, which they won't, due to cost. The kitchen sink in the attached photo is only 3 years old (photo taken on 8/29/25 @7:43 a.m. CST). The second opinion we received from the large company was the sink would make no difference and did not need to be replaced. As a sales trainer with a sales background myself, I interpreted those actions by Watertight as mere upselling, which had never happened before with him. It was definitely off putting. Perhaps the intent was not to "sell", but that's how it came across. My indoor and outdoor Ring cameras confirm Watertight was here for 40 minutes, and this included his upselling discussion attempt in the kitchen. The large company took their time (i.e. the FULL hour) and re-snaked the laundry drain and also snaked the adjoining drain on the roof. There was no additional fee for getting on the roof, as Watertight wanted to charge an additional fee of $75 to get on the roof when he came back to re-snake the laundry drain. Our longtime company charged $150 to snake both drains. Watertight charged $150 to snake the laundry drain only the first time, and additional costs for future visits to rectify the issue. It really made a difference when a company takes its time (i.e. the full hour) and addresses the issue from all angles. We cut our losses and moved on when hearing about the additional fees, before "throwing good money after bad" as they proverbial saying goes. Finally, I wish this business nothing but the best. This experience disappointed me. However, I'm pleased to report I'll be sticking to large well staffed and robust companies for my future plumbing needs.

The fellas at AccuTemp have been by my side for many years, helping me survive Louisiana summers in…read morean old house and that's not easy. The last job they did was replacing the vents under my house. They had to dig trenches, fight off critters, it was not easy but they did it all with a friendly smile! Made a HUGE difference in my air system. So grateful!!

Service was quick and quality of work as far as I can tell was awesome. These folks are super…read morehonest people and I would definitely recommend this company to others.

Hired by seller to install toilet, toilet bowl only had about a cup water. When I called Austin…read moreThomas (owner) he first flushed toilet, before looking in bowl. Of course bowl filled somewhat normal. I explained to Austin, a few hours later the water will go down. I had maintence look at it and he said that wasn't normal. I sent pictures to ACT PLUMBING. I called Stephanie to explain the situation and she said there was nothing wrong with the toilet. I called back to see if Austin at his convience could take a look at no water in toilet bowl. STEPHANIE knowing my Phone # never picked up phone, second phone call the same. I even e-mailed and no RESPONSE! I'm having a Plumber come to take a look at it. I want peace of mind and no water damage. For a Company just starting, you won't last long. ACT PLUMBING-WORTHLESS SLOPPY AT BEST FAMILY OWNED & OPERATED-SO! WHAT DOES THAT MEAN? WOW- UNPROFESSIONAL- ACT PLUMBING-DID I MENTION WORTHLESS! BE PREPARED TO HIRE ANOTHER PLUMBER ($$$) TO CHECK THERE WORK! NON RECEIPTS!!

I have used ACT Plumbing for several years and have always found them to be very professional, very…read morereasonable and do an excellent job. I can highly recommend them and I would not use any other plumbing company.

We have used Branch Brothers Plumbing several times in the last few years. They came out, usually…read moreon the same day, accessed the problem and knew how to fix it. They all were polite and timely. I will call them anytime we have a plumbing issue.

Company was out fast and accessed the situation. Very hard to get to hot water heater in attic…read more Replaced it, workers were great, and could not have asked for a more professional job. Mike H

Prompt and fair. Up front pricing with no hidden costs. Friendly, fast service. They even hauled…read moreoff my old toilet! That was a plus!

I was asked to pay $494.00 plus the $99.00 diagnostic fee I paid up front for a $20.00 part and the…read moretechnician was only here 15 minutes! Do NOT call AireServe because they will try to steal your money.

We always have professional and friendly guys from Aire Serve…read more Always on time. They know what they are doing and do a great job. very nice ! Everyone has been great. Love having my contract so I do not have to worry about anything.