I had an incident at this store Involving Debbie, one of the employees. My wife and I entered the store at around noon and each tried to purchase a six pack of pickle beer. Once at the register Debbie informed us that there was only one six pack allowed per customer at which time I replied, " we both have a six pack, 2 people with two six packs is that not allowed". Debbie responded but saying that it was only one per family so we gladly put one six pack back in the
Cooler and I purchase the other. While paying I asked Debbie if there would be a problem if my wife came by later that day and bought a six pack since she would be by herself and Debbie responded, I know nothing" obviously not saying the exact words that it would be allowed but anyone can read between the lines. So we left and a couple hours later my wife returned to the store and tried to purchase a six pack of pickle beer. As my wife was approaching the register Debbie said " I'll make an exception this one time" my wife responded "make an exception for what"? Debbie responded "for the beer". My wife then responded "that's crazy". At this point Debbie became irritated and told my wife that she could refuse service to her at any time. My wife, knowledgeable on businesses' rights responded "yes you can, is that what your wanting to do". Debbie responded " ummm, yes I think I do". So my wife was refused service at your store over this petty incident. Debbie acted very unprofessionally and obviously has a short temper. I am a resident of beach city and love supporting local businesses, and do so every chance I can. I have a very large family from the area and we all love and support our local businesses. I have never once given a negative review of any store or product in my entire life. But I found this completely unacceptable. Not to
Mention Debbie was not wearing her mask (which is required by stated mandate) when my wife politely asked her if she was supposed to be wearing one, Debbie responded by saying "nope I don't have to wear one". Debbie obviously has no regard for the customers or their safety.
This is a very nice well stocked store, hopefully ownership can resolve this serious customer service issue. Until then I will not step foot into this place again. read more