I won't use them again. Be sure to give a notice a week before the end of the month if you plan to move your stuff out. These sneaky people will charge for the full next month if your a day late on your notice. They charged me for the full month even after you have moved your stuff out. They don't care about you, they care about the almighty $$$$$$ read more

Overpriced, and nickel and dimers. Raised my price multiple times with little notice. Called from 1000 miles away to negotiate a new price somewhere in the middle and came to an agreement. The very next month they raised it even higher than the first time with no real notice before it kicked in. Drove 1000 miles out of spite for bad business practice to move my unit. Small rectification from management upon arrival and explaining my experience thus far. read more

AVOID Longmont Storage!! Longmont Storage is an unethical, unreasonable, and dishonest company at best. I rented a storage unit on the 8th, I did not have time to look at the individual unit in person and was greeted by an incredibly unkempt property ridden with ants and spiders as soon as I arrived to see my new unit (19 hours after signing the lease). I immediately drove back to the office to get my money back, and the manager refused to talk to me. I have left a voice message with no callback. Really? They can't even be reasonable enough to SPEAK with me about this? I never even set foot into the unit (due to ant infestation), nor did I put my lock on the door. Less than 24 hours later, they refuse to speak to me or reverse the charge. Longmont Storage is an incredibly unreasonable company that treats customers like the pest-ridden disgusting storage units that they rent. I have been renting trailers and trucks from this company for years, and so have my tenants, friends, and family members. They have lost my business and the business of my tenants, friends, and family so long as the charge remains on my card. Shame on you Longmont Storage, I deeply dislike unethical businesses and unreasonable company practices. read more

Rented a storage unit in April. Was late on my next payment. Made payment and gave my 30 day notice. My impression was that I had till the 27th get my belongings (3 boxes). Went on the 27th and their lock was on it. Called the morning of the 28th, because I had assumed they were closed for the holiday,(my mistake) and asked about the lock. Was told my payment day was on the 27th and they locked it because I hadn't made the payment. I thought if a payment was due on a certain day, you had till 11:59pm to make that payment. They said NO, if you don't make the payment by midnight of the due date, they put the lock on. So I called Tuesday morning and talked with their service agent. I asked about the situation and if there was anything I could do to get my 3 boxes and not pay the $125. I was told either to pay it or go to collections. And then asked it their was anything else she could do for me. Very clinical. So I told her I would stop in later. Got there and talked to the presumed manager. Told him my thoughts. Owning my own businesses, I know how to respect others. I talked to him with a steady voice and never became a Karen. Asked a few questions and then was told to pay or go to collections. Then I was told they can things for people that are not confrontational or combatitive. I kept a very steady tone and never raised my voice. I guess asking questions is being confrontational. So be careful what you ask. So I ended up having to pay for another month so I wouldn't go to collections. I asked about my contract being done and he said it was on the receipt. I didn't see anything about it so I asked him to write something out that stated that the contract was done and they wouldn't come after me for more money. All he did was print out something and stick it to the receipt. Still said nothing about MY contract being terminated. So I will sit with anticipation to see what happens. BOTTOM LINE IS, DON'T USE THIS COMPANY. IF YOU DO, BE VERY CAREFUL AND GET AS MUCH INFO AS POSSIBLE. DO KNOW THEY WILL LOCK YOUR LOCKER ON THE DUE DATE OF YOUR PAYMENT. AND BE AWARE THAT YOUR QUESTIONS CAN BE COMBATITIVE TO THEM. PLEASE SHOP AROUND AND ONLY USE THEM IF YOU ARE IN A DESPARATE SITUATION. read more

I am soooo happy I found Eagles Nest!! I needed a storage unit unexpectedly asap, on a Sunday. I called around to different storage companies and none of them answered except Eagles Nest. Not only were they the only ones to answer the phone, but even though she not on site at that time, she told me that she could meet me at my convenience. To top it the rates were great, very reasonable, and the place was clean well secured. The customer service cannot be outdone!! read more

Will take your money wether or not they have a truck. Terrible service was told I shouldn't have moved on a Saturday if I wanted to pick up a truck when I pay for it. Don't waste your time money or patience on these people. Call budget. read more