Good experience working with David on his Dell Rugged laptop quote and order. Clear communication,…read morefair negotiation, and payment was taken care of immediately. Have since worked with him several times and the level of professionalism and integrity in our business interactions has always been top notch.

Did not fulfill his contract (building a home). Started well. Did not end well. Requested a draw…read moreon his final payment in late July (began late February/early March). The project had stalled but was moving along at that point so he received the $7,000 he would have gotten at the end of the project (said he needed to pay his daughter's college tuition). Then he never returned to the job site. I was left (final 4 months) to finish the home on my own (dealing with sub contractors, etc; from painting to HVAC). Most of the contractors were leary to do work with Mr. Poole's name attached as he owed most, if not all, money. $10,000 was put in escrow to be used by him to buy items for the home build. Upon request he did not comply with a lawyers letter requesting receipts for purchases made. What did he do with that $10,000? I have a suspicion that he is (whether he meant to be or not) involved in a ponsi scheme of sorts where he takes the money from one client and uses it to pay where ever he is behind in bills and not necessarily on the client's project. Plenty of errors in the "custom home." Buyer beware.

We were really excited to have our kitchen renovated but were at a loss of who to choose. We had…read moremany general contractors and larger do it yourself options fall by the wayside. We were really excited to find Kerby Custom Renovations. Their recommendations on line seemed almost too good to be true so we moved ahead with Kerby. Kerby did the renovation of my kitchen and laundry room and added in a pantry. They did an excellent job given that there were no drawings or blueprints for what I wanted. To complicate matters, I really wanted a new space that would be safe for me as I age in place. Kerby managers, staff and sub-contractors worked closely with me to make the kitchen/pantry/laundry of my vision into a reality. Kerby staff were excellent communicators in that they not only spoke up when they had questions but they took the time to listen to what I wanted and envisioned. They were kind and patient and helped me by making suggestions and providing alternatives, some of which I incorporated into my kitchen. The custom work they did was outstanding and the subcontractors they worked with were exceptional too. Sometimes it took longer to get the next set of workers in to continue work which extended the length of our rehab but all in all, it was totally worth the wait because of the quality of their work. Their integrity showed through with each step of the rehab process. I was also impressed with their after service care. I had 3 small items that needed to be taken care of after my final payment to Kerby. They followed up and completed all 3 items in a timely fashion.

Daltile recommended Kerby Renovations for installing backsplash in our kitchen. They came out the…read moresame day we contacted them to measure for the bid. It was a one day installation and the 2 technicians did a very good job and left the area clean and tidy. They came back the next day to clean another time. The job they did was great and there is very little paint touch up that has to be done! We will recommend them to everyone we know.

Andres and his team has done a phenomenal job on every project he's completed for me. His work is…read moreclean, detailed, and done right the first time. He's reliable, professional, and always goes above and beyond to make sure everything turns out perfect. If you need someone you can truly trust with your home projects, he's the one!

He did a great job creating a media wall for us. highly recommended! Very professional and easy to…read morework with. Very satisfied with the end product!

I have found that Mrs. Nancy and Tim are very flexible on their time and will work around your…read moreschedule as best they can. When I called on them to assist with some issues at my business, they quickly diagnosed the issues I was having and repaired on the spot in addition to offering some insight so the issues I was encountering wouldn't continue to occur. They earned my trust quickly and look forward to using them going future for general maintenance and repair.

From the owner: Having routine maintenance and repairs performed by an experienced HVAC repair specialist is…read morecrucial to protecting and extending the longevity of your home's heating and air conditioning system. At Tim Spencer Heating & Air in Silverhill, AL, their team of trained technicians are dedicated to helping residents and business owners throughout Baldwin County keep comfortable climates inside no matter what the temperature is outside. Whether you run into problems getting your unit to work properly or you wish to have it serviced before the weather turns, their team of insured and bonded technicians has the knowledge and equipment to handle a variety of repairs and new unit installation services. Working with all makes and models, their team provides a variety of HVAC repairs and services, including: * Air conditioning repair and installation * Furnace repair and installation * Heat pump repairs From preventative maintenance to new installations, trust Tim Spencer Heating & Air to keep your family comfortable. To discuss your concerns with a technician or to schedule an HVAC repair today, call (251) 945-6116.