I recently requested that Long's Garage detail my car, as I thought that a mildew smell indicated that there might be some water trapped in the padding under the carpet. I had called around town for estimates, but four other places were either unable or unwilling to look under the carpet for water. The estimate I was given at Long's for detailing alone was about 30% higher than all the other places I called. However, everyone I spoke to there was very friendly, and focused on providing the best service possible. They were all willing to take the time to listen to me, to ask questions, and to explain exactly what they would do to determine the location of the problem, and to resolve it. I ended up leaving my car at the shop for three days, but Rudy explained all the reasons for this, and I trusted his judgment. When I went to pick up my car, it looked fantastic and smelled great. They took the trouble to explain to me the efforts that they had made to locate the source of the leak on the roof, and the fact that they had had to remove more than four gallons of water and ice from under the floorboards. They removed all the water, dried the padding, cleaned the carpet, and sealed the leak. They actually undercharged me for all this work and when I told them this, they said, "We want the customer to be happy." Because of their conscientious attention to detail, their expertise, and their exemplary work ethic, they basically saved me thousands of dollars in future repairs and rust damage treatment. I am very grateful to this establishment. I can highly recommend the services of Long's Garage to everyone without reservation. read more

I have recommended this company many times to many people, they're honest and fair mechanics unfortunately I had to take my car into dinotune near them and they ripped me off three times the price that Long's garage, dynotune charged me three times the street rate for the starter and two and a half times for the labor to put it in, so all you humans go to Long's garage this is just an honest review I am not be paid by this business in any shape or form, it's hard to find honest mechanics, thank you Long's garage read more

Long's Garage whole team is friendly, attentive, and knowledgeable. They've gotten me in quickly in a pinch several times, and they communicate often about what's going on with your vehicle. HIGHLY recommend. read more

Helped us out in a pinch when we needed tires and work done. They treated my college age daughter with respect and were fair.

Good old fashioned service. Great and honest evaluation and work. Also excellent value.

Long's has now worked on all three of our vehicles: the 20-year-old car, the 10-year-old SUV, and the four-year-old hybrid. They haven't tried to pressure me into maintenance I don't need, and I've been happy with their work. All the people I've met there have been friendly and helpful, willing to explain what they've done and why. Costs seem to be competitive. read more

Vehicle was there for a day and a half for front brakes. Was told they were not able to get the lug nuts off and had tried everything they could... sitting at farm and fleet right now who were able to do it ! read more

I take all my cars in Long's Garage. I really appreciate the speedy service and their work always lasts. I like them, but I'm not trying to be in there once a month. I highly recommend making Long's Garage your go to for automotive repair. read more

Took my BMW 330i in. I was not overcharged and so I feel this garage is honest and very trustworthy. After Long's repair, I asked for a safety check on the cooling system. They did it for free. I appreciate Long's and recommend them. They are honest. read more

Best garage in town. We've been bringing our family cars here for ten years and it's a refreshingly pleasant experience every time. I came with my brother today to drop off my sister's Volkswagen Bug. Incidentally, on the way over the heat in my bro's truck died. The guy at Long's, Rudy, told me that he couldn't do clutch work on the Volkswagen. We thanked him and were about to leave when my brother piped up about how his heat had just died. Mind you it was 3:45pm on a Friday. Rudy said, "No problem, let me finish this up real quick and I'll come take a look." One minute later he was outside laying on his back under the truck in 6 inches of snow. I couldn't believe it. He immediately diagnosed the problem and told us how we could save some cash by fixing it ourselves. Long's has never done more work on our cars than we've asked for and always charges a reasonable price. The work is consistently high quality and the folks are always in a good mood. Five stars. read more

Long's Garage - After laying in the snow under the truck and charging us nothing for the advice. - Auto Repair Near Me - Urbana, Illinois

Best garage in Urbana and Champaign. I have used and recommended Long's Garage for over 20 years. Always provided great vehicle maintenance services and years earlier exceptional auto body work. Never disappointed! Management and employees repeatedly prove reliable, honest, and trustworthy. Competent mechanics' render professional service and give honest recommendations. Hallmark of good professional mechanics is clean tools and organized workspace. That is Long's! Heart of Long's operations is their "front man", Rudy" who gives precise, thorough, honest explanations of ONLY services needed and TRUE costs. His integrity is impeachable; vehicle knowledge expertise is amazing; customer services is exemplary. Always satisfied! read more

I have taken my 1990 truck to these guys multiple times, and they have always done a great job. Old fashioned shop with genuine monkey wrenchers on the crew -- these guys know how to fix cars. I trust them 100% read more

My grandmother took her car to Long's for years. My Dad also took the family car there too. Now I'm bringing in that same car and an older pickup when they need service. The folks there are friendly, fair, and do not recommend things you do not need. So grateful to be able to take our vehicles to a no-stress garage. read more

Took a chance with a local garage in town and was very pleased with the service. Rudy who I dealt with got my car in and looked at quickly. Had to order a part and called the next day that it was fixed. Glad to know that there is a shop close to us that I feel doesn't BS around. Gave a price that I thought was fair and feel relieved to know there is a place that I trust. Will definitely use them for repairs in the future. read more

Easily the best garage in Chambana. I went to Midas in Champaign and was told my car was in serious danger because the brakes we are less than 10% pads. I was also told my left front strut was blown (this was true). The quote was 850 for the brakes and caliper service and 1050 for the struts as they have to replace both (also true). I told them I simply couldn't afford it and instantly the offer for their overpriced credit was made. I left and decided to try my hand at a local garage. Long's did not disappoint. I was seen immediately and given a cost of almost half what Midas quoted for the strut and then told that my pads had 50% left and calipers were fine and could easily and safely drive for quite some time on them. They offered me rides to and from my home and found ways to discount and save parts like the strut strike plate and charge less for labor. Rudy, who I did my service with, was given a handshake and the promise that I now have my permanent mechanic: Long's Garage PLEASE bring your car in to Long's! read more

I've been going to Long's Garage for about 5 years now and have been very happy with their service. They've always been honest with me. The prices are comparable to other shops. The repairs are done quickly and professionally. My truck is 16 years old, yet it drives like it's only a few years old thanks to Long's. The only criticism I would have would be if you need something done with a truck topper. I didn't know what to do with the rubber seal that was falling off. Their body work person offered to epoxy it, but that didn't stay on very long. I didn't know at the time that I could get a new seal at Truck Trends in Champaign. Something that really impressed me though was how honest their detail person was about the state of the paint on my truck. I wasn't sure how salvageable it was, and he was honest in telling me that my paint was too thin to try polish on (would rub the last of the paint off), but he did give me some recommendations on how to keep what paint I have left on the truck for years to come. I followed the recommendations and get compliments on how good my truck looks all the time. What impressed me was that the detail person didn't try to convince me of paying him for things that might not have helped or made my paint situation worse. read more

This shop is the best! I had car trouble driving through from out of state and they got me in right away on a Friday They are honest and will treat you right. Wish they had a shop where I live! read more

Took my vehicle there for the first time this week and I cannot say enough about how friendly and easy they were to work with. Top notch work AND very genuine people. read more

While driving from SF to Washington, DC, we experienced some issues that we thought might be wheel alignment. Rudy and answered the phone and set us up with an appointment on short notice. When we showed up in the morning, he remembered the details of our phone call, and was prepared to receive the car at the time when we agreed. After taking a look, he promptly called and clearly explained the issues with the car. He was very generous with his time despite our choice to continue without repairs. Rudy was honest and a pleasure to deal with, and we are lucky to have chosen his shop on our trip. Highly recommended! read more

This place is horrible I went in and had a lift kit installed on my truck the owner took a saw and started cutting away at the undercarriage in the frame of my truck when I asked him why he didn't call me and ask me he said I made an executive decision quote word for word to do it the little kit is not level the wheels rub on the inner Wells on the front at the best the owner that did the work on my truck is a shade tree mechanic I'm going to have to sue them to get my truck fixed this place is horrible stay away from it the reviews that you read are from the previous owners of this company they were the ones that did fair and decent work these guys I wouldn't trust them to unwrap a piece of bubblegum for me if I could get them zero Stars I would was lied to about all the work done to my truck they had no idea what they were doing. It's to the point where I can't even drive the truck right now and I have a special needs son that I have to get around. read more

I called for an estimate for the passenger side mirror for my truck, spoke to Rudy. He was very friendly and asked to call me back. He called me back within a few minutes with an estimate for the mirror and installation. I came back a few days later to install the mirror and he charged me less than estimated. He said it was easier to install than he thought. Very honest shop. read more

Long's Garage is the greatest! I agree with everything Tony B. said and more, Rudy, Lester and all the staff are thorough with their diagnostics and they explain things so it is easily understood. Nothing is ever hidden and revealed at time of payment. They truly are there to satisfy the customer and you will always leave there knowing that the work done is of the utmost highest quality. read more

Real honest mechanics I never though I could say that anymore they've worked on my truck and my minivan they are good people do very high quality work and their prices are fair they do not cut corners they do the job right the first time if you're thinking about getting work done at least give these guys a chance to do an estimate and you'll be surprised they are very professional is very respectful and very honest. read more