Placed an order in March 2026. Order has not been fulfilled. Was charged immediately. Multiple requests for a refund via email, phone, and chat have gone with zero response. read more

Look Human - Order placed and still sitting waiting for details as of today. - Accessories Near Me - Columbus, Ohio

I never received my order. It's just forever "printing" and doesn't seem it will ever get shipped. I can't even ask for a refund, because you can't start a refund until the product ships! Good loophole! But they took my money real easily! read more

Don't order from them!!! All they will do is take your money and you will never get anything at the end. Horrible experience and customer service is non existent. read more

I tried to order some shirts for mother's day off here but it still didn't ship after 4 days. I went on here and saw all the bad reviews and was scared I would never receive my order so I canceled. Less than an hour later they responded and are giving me a refund. So maybe in that way they improved? read more

If you have any kind of a deadline, do NOT order from them. I made the mistake of ordering a mug. It was packaged very poorly. They only used a very weak cardboard frame, and absolutely no cushioning of any kind. I'm sure they thought they were saving money on packaging, but how much money did that save them since now they have to give me a refund? I am particularly frustrated because I had paid extra for their fastest shipping. When I reached out to them to let them know what happened, the fastest they could get a replacement to me was in 6 business days! So much for expedited shipping! The event I needed the gift for will have passed, so there is no point in having them send a replacement. And honestly, unless they are upgrading their shipping materials, I'm sure the replacement would arrive broken as well. Their customer service person tried to make me feel sorry for them by saying they were just a small startup company. How unprofessional! I will never be purchasing from them again, and I strongly recommend that you save yourself some aggravation and take your business elsewhere. read more

Look Human - Accessories Near Me - Columbus, Ohio

When the package finally arrived yesterday it was apparent that the t shirts are very crudely made. The designs are already peeling and are SUPER rough. The shirts are made of 100% cotton (not the tank tops they are a blend) but are very thin and flimsy. These shirts have GOT to be either hand washed or delicate cycle with only cold water. The shipping took a very very long time but I reached out to customer service they were helpful, apparently something was on "back order." Not worth the money I spent at all, we will not be purchasing from here again. read more

Look Human - Extremely rough screen print and already coming off. - Accessories Near Me - Columbus, Ohio

They take your money and don't send your order. I attempted contact with customer service many times asking to just refund my money. I never received an answer. I filed a complaint with the BBB requesting a refund. The next day my order shipped. The day after that I received an email from them saying they cannot cancel my order because it's already been shipped. They are so disreputable I don't want their products, and now I'm going to be stuck with them and out the money. Stay away!!! read more

The shipping is extremely slow, and the printing on the shirts is garbage. It peels off after one wash. Every time I contact the customer support, they refuse to refund me and they only send me a new shirt. I'm going to have to get my bank to do a charge back. There's reviews on their website but no way to actually leave a review so obviously they're fake. read more

Look Human - More peeling print - Accessories Near Me - Columbus, Ohio

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What is Look Human? It's a website where nerds buy gym clothes, comfy winterwear, and THE BEST phone cases. Look Human is AWESOME!!! This review is mostly for my phone cases over the past 4 years but also for my favorite raglan sweatshirt that says "Moony, Wormtail, Padfoot, & Prongs." I love the heck out of it and wear it often, yet it's still in one piece. I've never had any issues with quality from Look Human, and everything has always arrived on time. I could knock off a star for some clothes I've ordered over the years where the graphic looks funny (usually tank tops) BUT as a large breasted woman I knew better and ordered anyway. None of them were so silly-looking that I wouldn't wear them. The one with 2 d20s that says "Yes, they're natural" is a particularly hilarious sight to behold. They have so many fun designs with pop culture references, and I have quite a few in my collection. I prefer the raglan design over the tanks, which run a little tighter and are not as comfy. I don't recommend the racerbacks because they are too lightweight and the material is too thin for my taste. You have to layer them with another tank or cami. They also have weird hems that cause the material to curl up after a few uses. Again my experiences have been so overwhelmingly awesome that I still rate Look Human 5 stars, but these were a low point imho. My favorite item they carry is the Crash Bandicoot Aku-Aku iPhone Hard Case. I had the 5s one for nearly 4 years and dropped it so many times, yet no damage was ever done to the phone. Not only is the design simply wumpa-ful, but it is durable. I HAD to have one for my recently purchased iPhone 7, and thankfully they had one in stock. Each runs at about $35 normally. You can't beat it. Lastly, they often have promos and sales so I recommend joining their subscription list. The latest phone case was on sale, and if you order $45 worth of stuff shipping turns out to be free. Customer service has always been great if I had to return or exchange an item, and like I mentioned earlier I don't remember having any issues with shipping timeframes. This place is GREAT for gifts or spoiling your nerdy self! Website: LookHuman.com read more

Look Human - Tried and true - Accessories Near Me - Columbus, Ohio

I have ordered from lookhuman several times. It has never been great. One t-shirt that I ordered became completely shredded just from contact with my belt on TWO wears. The most recent order was a nightmare. It was running late, which I expected because of covid, but the tracking number they had sent kept coming up with an error message that the tracking number didn't exist. After several days of this error message, I finally messaged their customer service team and was told to wait because of delays with shipping and get back to them at the end of the week. I still kept getting error messages. So I messaged them again explaining that the tracking number didn't exist. We went back and forth, basically telling me that they were replacing the order, me waiting for a week, then explaining that it MIGHT be shipped by the end of the week, the following week having two messages completely ignored, then both orders showing up. In all, it was a month and a half from my original order. So I don't know what happened, but customer service was pretty apathetic, and several of the items I received were not done well, actually having white streaks in the printing. read more

Ordered Christmas items on 11/29. it's now 12/19 and still nothing has been delivered and no tracking number updates since 12/11. Customer service is worthless and makes excuses, and clearly has no idea if the products have even been produced/boxed for shipping yet. Don't order from this company - it's a complete scam. read more

6 weeks after ordering, my order never shipped. I ordered on Dec. 13 for an event on Jan. 13. Their website stated in one location that print time before shipment was 2-3 days and at checkout it stated 2-5 days. I paid for Priority shipping to ensure the item arrived in time. I emailed them twice, once about 10 days after my order was placed and another about 4 weeks after my order was placed. Both times they said they were experiencing delays and did not have a date for my order to ship yet. Finally, I emailed and asked for my order to be cancelled and refunded as the event I needed them for had passed. At this point, they emailed me back and said my item was "lost in the mail." I don't believe this at all because USPS tracking shows it was never delivered to the post office. Even if it had, the shipping label was for USPS Ground, not the Priority shipping I paid extra for. Turns out their business is only about a 40-minute drive from my house so I'm pretty sure the package would be here by now. Would not order again or recommend them to anyone else. read more

I placed my order on April 15, 2020. I received an email 2 weeks later stating that because of the high demands, my order was going to take longer than expected to ship out. On May 3rd I was tired of waiting and sent an email regarding the status of my order and asking for a refund if it had not been shipped yet. They didn't respond, so i emailed them 3 days in a row. May 3-6. They FINALLY replied to all three of them with a generic automated response. They didn't even acknowledge the refund part of my request. On May 8 my items were finally shipped out. I Received my items on May 14. And to my suprise, they weren't even the correct items! I had ordered 6 of their masks! Overpriced at 20$ each and they were missing the prints! If I could give this company 0 stars I would! Terrible organization, took way to long to be shipped out, and no customer service to help. Dont waste your time. read more

I have been trying to reach out to Look Human for the past 5 days aan order on November 29th, but no one has responded to my texts and phone calls. It really has me concerned... seems that it has no customer service at all and I really do not know what I can do to make certain my family gift arrives before xmas. Help? Is there an actual human that works in this Look Human company??? read more

I placed an online order on 12/11/23 because of the guarantee of 5-7 business day shipping and the fact that I'm in the same state as the company I figured I would have the items by Christmas. There has been no update on shipping, and I am unable to get ahold of anyone at the company for clarification , any kind of update, or to cancel my order. My bank account has been charged and I will have to start the dispute process. read more

I've ordered from Look Human multiple times and the shipping is slow, so I now know to order early. I ordered on 8/24 and most items arrived on 9/6 - not too awful this time - except that an item was missing but listed on the packing slip. I was offered a refund or the item. I chose the item & was sent a new order number. My real issue is that I've been trying to order again during their "Labor Day Blowout" sale but items were not being given the correct discounts. I had the same problem when placing my August order but it finally corrected after multiple tries. No such luck this time. I contacted customer service & was told that I could only use one promo code-but no promo codes were indicated on the site. They are applied by the company at check out. The promo code I was told to use was not really a promo code and didn't change the discount, the "any 3 mugs for $22.99" offer was false, even though it was honored correctly in my August order, regardless of the mug's size. It has been hours of back & forth and I've decided to just not place the order. I've wasted enough time writing emails, stating why I believe the sale advertising is false, asking where the promo codes can be found on the site, clearing cookies as they suggested, and getting increasingly frustrated at the lack of answers. My August order arrived with the mugs not packed in a box for gift giving, the item missing, a pair of socks shoved inside of one of the mugs & a blank greeting card that's much smaller than a 'regular' sized greeting card at a comparable price. I understand that many companies are off their game since the pandemic but the questionable advertising, correct discount application, & being told to use a promo code that was not a promo code all made it too much for me. read more

Tried to order from their website several times everything seemed like it would go through but they told me shipping was not available no matter which option I tried. This website is truly terrible. Do not waste your time. Do not give them your money if they can't even take in your order. read more

Best customer service around. A shirt that I ordered didn't make it in time for Halloween and they were extremely helpful on the phone with a return. Gave me a full refund, no questions asked. Will buy from them again. Thanks! read more

I have three uniforms for life. Work= t shirt blazer and jeans. Non-work hours= t shirt jeans. Gym/running= t shirt or tank and running pants. Look Human has helped me with the latter. I made a binge purchase from their website a couple weeks ago when shirts were $20 and free shipping for orders over $50. I received my order within about a week and a half (they print the designs when you order) and I made a mistake of ordering the wrong size. Look Human went out of their way to correct my mistake! I love great customer service! I will surely be a return customer. Look Human 4 Eva! (Put that on a t-shirt) read more

Look Human - Accessories Near Me - Columbus, Ohio

I've ordered 3 items: tote bag, racer back tank, and a coffee mug. So far I've only gotten the tank (which is fine the other two items should arrive shortly) but the tank left me a bit bummed... The design (Mouse Rat Logo) is fine, not as vibrant as I would like but it's cute! The tank it's self feels so. So. Cheap. There are no real hems it's just a finishing stitch on raw edges, the straps are thin and weak, and it's a bit scratchy. It looks and feels cheap. For $20 I was excepting decent quality. read more

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Avoid. Customer service is lacking and do not respond to emails if you have a problem. I shot them an email on Thursday 2/4 and another email yesterday 2/8. I have yet to hear back for any resolution or even any concern. Beware of their blankets. While they look pretty when it arrives, by the 2nd and 3rd wash, they become a pilly dust ball mess. This is with solo washing and following the directions on the blanket. I am attaching photos of all the blankets I have ordered - I even ordered 2 of same blanket thinking I received a dud. Fool me twice, shame one me - yet I still had the nerve to shop here. I will no longer support this business because they ignore customer emails. Maybe I should have emailed sooner when I realized their blankets were a mess. I genuinely really wanted to order more because they're so cute but am stopping myself due to their lack of resolution. Note, I completely understand am within my rights to file a chargeback with Visa and will consider doing so if I don't hear anything soon. This is a joke considering you've replied to my shipping change emails within 24 hours. If you use the excuse "we get so many emails...." perhaps consider using a different email address on your marketing campaigns so actual customer issues don't get lost! read more

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My silly gym clothes. Bc #whysoserious? Great materials. read more

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LOVED ALL MY SHIRTS!! First, the Customer Service Rep Meghan was so quick to respond, helpful, and very kind. Some of the shirts need to be returned for different sizes and they came back so quickly!! Can't wait to buy more!!! read more

Nice product and great service While the shirts run small for those preshrunk women's shirts, they are super soft. The return/exchange process is painless as well. read more

Ordered 4 face masks and only 1 of the 4 masks sent were the correct pattern from my order. The stitching is sewn crooked, so the workmanship is poor. Definitely NOT worth $18 per mask even with the current 30% discount. read more

Look Human - Face mask - Accessories Near Me - Columbus, Ohio

Be careful if you order from here. The designs are cute and the quality of the crew neck sweatshirt I got was good. But the print quality of the design was pretty poor for $30. The colors of the print are faded so much you can barely see it. It looks like I've owned it for five years and been through multiple washes. A true black on a purple shirt should show up just fine, but when I contacted look human to tell them about the poor quality, their solution was to exchange it for a brighter color shirt. Not really a good solution. It's too bad... I want to order more cute stuff but I'm too afraid the quality will be crap again and waste my money. read more

Look Human - Accessories Near Me - Columbus, Ohio

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Don't expect anything to ship in a timely fashion. I ordered one simple, single item from their website on December 7 as a Christmas gift. When I ordered it, there was no notice of the item being out of stock, backordered, or that shipping would be delayed. Not until December 13 did I receive an email saying that the order would be delayed, but would "reach you in time for the holidays." I leave for my holidays tomorrow, December 20, and nothing. They gave me a shipping/tracking number, but for days it has said that the USPS is still waiting for the item, so it hasn't shipped yet. If I were Jewish, this gift would have already missed my holidays. In short, this company can't deliver, so don't order from them unless you are in no hurry whatsoever. read more

This company is a joke. I ordered face masks from them almost two months ago. They told me that they would ship within two weeks and that was the last I ever heard of them. What I find even more insulting is the fact that within these two months I received constant aggressive emails from them pushing other products. It is great to advertise and promote yourself, but perhaps you should focus on meeting your existing demand before trying to push people to buy from you more. After two months, I lost my patience and emailed them. In my email, I told them that I expected a refund if the order was still not ready to ship. After over a week, a CSR responded. There was no apology or acknowledgement of how unreasonably long things were taking, let alone some sort of explanation or offer for trying to keep my business in the future. They just said that my refund will be processed in a week or two. That's it. As far as I am concerned, this company should not exist. They clearly cannot meet market demand and know nothing about customer service or retention. It will be very interesting to see if they are still around in a year or two. read more

I received my items and was slightly underwhelmed. I ordered 2 pairs of socks and 2 tanks. One tank I ordered is a women's racerback, the other was a 2 x juniors women's. I was not a fan of the fit of either tank (I am a little picky about what I think looks good on me), the racerback had noticeably uneven straps (because it is no hem). I went back and read the description again and it does indicate that there's not a hem. This was my mistake in ordering. The junior tank just fits oddly on me. I didn't particularly like the look. The socks are a bit tight, but I assume they will loosen up a bit with more use. I decided to email customer service about the tanks and see if I could exchange, or return. They offered for me to exchange, and keep the old tanks! I just assumed I made the mistake in ordering the wrong things and would just get a refund or exchange. All in all, if you can find a good sale going on, the print quality is pretty good. The material quality on the racerback is also really good. It is worth it since they are willing to work with you if you are not happy with a purchase. I was happy with the result and their quick responses through customer service. Thanks Delphia! If you are really wanting novelty tees, etc... they are a good place to look. They have such great designs, I am happy so far! Will order again to load up on a few more things pretty soon. read more

GUYS! I want to give more stars... then a few more! I received a shirt for Mothers Day from a friend that was WAY TO BIG! I contacted customer service through the chat and asked if there was ANY way to exchange without a receipt / order number. I fulled expected a "No" and at best maybe a route to be able to mail it back at my cost and go from there. Well, NOPE! We found my friends order through her email, I was asked what size I needed, my address, and my email... BOOM ... Receipt sent to me for the NO CHARGE new shirt being sent my way and the recommendation to donate the huge shirt. THIS is the epitomy of what customer experience is and should be. Great job Look Human... you've got a dedicated brand champion here!! read more

I was so excited when I found this site, as they have a lot of really awesome designs. Unfortunately, the quality did not meet my expectations.The throw blanket is much thinner than I thought it would be, and the black designs on the two mugs that I ordered are faded and brown as if the ink was running low when they printed them. The only item that is as described is the one T-shirt that I purchased. read more

I would give this place a half star or less if I could. This place is ridiculous. They give the impression they are a brick and mortar store, but I could not find the place nor does the phone work. Worse yet, I had driven a great distance to browse the store. I emailed them and they simply stated that they had not updated YELP for a while.....duh! The contact then said they were now strictly a sales website. No apology or nuttin! read more

Horrible company!!! The sizes are waaaaay too small...the size chart said 50" chest, but it was a 36"chest. The print was not even centered on the shirt, and they expected me to return their crappy product at my expense! DO NOT WASTE YOUR MONEY!!! read more

Website says 5-8 days delivery. I placed an order on 9/11 and 9/13. Tracking is useless since it is not even with USPS. Today one item finally got an estimated delivery date of 9/30, but 3 weeks, seriously? Who knows when I'll get my other tee. Hopefully before football seasons over smh! This company uses One Stop Mailing. They are the absolute worst mail service. Just check Yelp for them. read more

It seems like LookHuman recently changed their printing method as now the print looks cheaper and more stale if that makes sense. It used to be very crisp and defined and now the edges of graphics and lettering are blurry and not well defined. It's pretty disappointing. read more

Had to remind them about my order. Once I inquired why my order hasn't shipped 8 business days after ordering, I conveniently received an email saying it was shipped but tracking information wasn't available for another few days. To me, that says 'whoops, we dropped the ball on this one so lets send the shipping confirmation before actually sending the items.' Order showed up 3+ weeks later. I ordered women's one-size-fits-all socks and they fit my men's size 13 feet. Emailed them asking if I accidentally ordered the mens and 6 days later they responded saying men's and women's socks are the same size. This company is rather unorganized and unreliable from my point of view. read more

I placed an order on 5/3/17 with an anticipated arrival date of 5/11/17. On 5/11/17, the day that it should have arrived, the company sent me an email with some random snarky message like "Oops, looks like you have great taste. One of the items on your orders is out of stock." The email didn't offer any further steps and didn't state which of the items was out of stock, just gave a code for $5 off my next order (as if there is going to be a next order). I went to the website to utilize their chat feature, the person stated that none of the items in my order had shipped and that the company had intended to fulfill the order when the item was back in stock. Meaning that I can expect to receive the order that I placed on 5/3 around 5/22. None of this I would have known had I not been the one to contact them, as they made no attempt to inform me. When I pointed out that this is extremely poor business practice and that an out of stock item should not have taken so long to be reported to me (in fact, most websites would tell you an item was out of stock before you can even place your order), the person told me that there were no supervisors available over the weekend. The person who assisted me on the chat feature was very nice but entirely unable to offer any sort of actual explanation or resolution. I am now awaiting a return call on Monday from a supervisor, I will update this review if and when I hear from them. At this moment, I'm not particularly impressed and won't be using the site again. read more

Ordered a tshirt from them on August 10. Didn't receive a confirmation email and still haven't. Maybe they are afraid to confirm the order when they have fraudulently charged over $1000 on my Mastercharge debit card and cleaned out my account. From reading other reviews I see that I am not the first person that this happened to. I guess I should not have trusted them although I have never had a problem shopping online. I say beware of using your credit or debit card at this site! I learned the hard way. read more

I have made a couple of purchases from LookHuman. I bought shirts mostly regular T-Shirts and a couple of Tanks. The Material is nice, soft, comfy, still has the nice textile texture after a few months from wearing and than washing. my only complaint is the design on the shirts are peeling off, I have some that are pressed on the shirt so the design kinda of pops out mostly the shirts with words on them or a picture and some that are inked on the shirt. I love the company and their products , i will be buying more from this site and since i usually buy over 60$ worth of product I always get free shipping which i think is worth a purchase, to buy over 60$ since they have great stuff. read more

After almost a month since placing an order, I received my three (3) tank tops. My order included Heathered Gray Women's Racerback Tank Medium, Athletic Purple Women's Racerback Tank Medium and Heathered Gray Unisex Tank. All three tanks are absolutely awful, thin and stretched out. Very poor quality! I highly DO NOT recommend this company and their product! After such long time, I had no faith that the return process will be hassle free and I could receive a full refund. Thanks for wasting my money. read more