Had Trackwest build a retaining wall and access road next to our home. Great job from start to…read morefinish. A real collaborative effort where Scott heard what we wanted and implemented a good plan. Materials used were perfect for the job and installed artfully. Scott and his team showed great care working around our property and real skill operating the heavy equipment necessary. Highly recommend them and will anticipate using them again in future.

Chuck is wonderful! I had a roof leak & called him, he stopped by within 24 hours to look at it and…read moremake the repairs. He explained everything to me, provided me with up front & very fair pricing, took pictures of before and after, and was overall a fantastic person to do business with. I hired him a second time roughly 6 months later when my lean to collapsed under heavy snow and ripped off part of my garage that it was attached to. I will always support small, locally owned businesses & Chuck will always be my roof guy. Always on time, personable, respectful, informative, and honest, with fair pricing. Highly recommended! I also want to add, I had Chuck finish painting a small section of the exterior of my home that was too high up for me to safely do on my own. Not only did he do a great job with the painting, but he also painted several other areas that needed some touch-up around the exterior of my home. This was something he took upon himself to do, and he did not charge extra to do it. Chuck is a very kind & thoughtful individual who went above & beyond.

I am not a satisfied customer, personally. I hired Rain or…read moreShine Roofing and paid for the job in full Nov. 8. ($23,000). Shingles were removed from my home Nov 17. The roof wasn't complete until Jan 7. Tarps flapped from the roof for weeks, annoying my neighbors. Tools and a leaf blower sat on my roof for 4 weeks; no work was being completed. No building permit was pulled for the first 4 weeks of the roofing project. I had to insist a permit be pulled. Labor and Industries called me to alert me this company does not have insurance currently to protect their employees. The quality of work just wasn't there. My kitchen vent was removed, thrown away and shingled over, blocking my exhaust fan. I saved for years for this project and will need to spend thousands more to get the result I expected. I thought a lot about posting this- unfortunately I feel it necessary to warn consumers about this company.

Mark is a lifesaver! He was able to make it out same-day and fixed our leak. I can't recommend him…read moreenough. A fantastic local company that's honest and truly cares. Thank you so much, Mark!

After the worst wind event in Spokane's history, when other roofing companies would just laugh at…read moreme for even asking if someone could do a quick fix for minor roof damage, Empire was very understanding and gracious. Not only that, but was able to send someone out the next day to actually repair the minor damage, quickly and for a very reasonable price. Thank you Empire!

Update: they did eventually get back to me qnd complete the job. Quality was fine. Was just annoyed…read moreon the front end that we had a scheduled time and no one came or called. $10k for a sidewalk and driveway entrance and they couldn't be bothered to call me and let me know they would need to reschedule. Common courtesy. But once they showed up it went fine.

Weirdest experience I've ever had…read more Found these guys through an old property manager and at first they were reasonable and charged me $100 to fix one small issue. When I called them out another time to fix some issues they charged me $450 to temporarily fix a problem that I didn't want to pay to be temporarily fixed. (They reglued tiles and fix d a faucet that both needed to be replaced). I don't need to pay $450 to temporarily fix issues. Regardless I paid it (granted late because I was traveling for months and expected the invoice to go through when my property managers were still managing the property). Was considering finding someone else but thought I'd give them the benefit of the doubt (and I'm busy and really didn't want to deal with finding someone else) Next time I called them out they estimated $400- $500 for a job my plumber friends in SEATTLE said should cost around $300. I double clicked a bit on what was going into the price and let them know I'm pregnant and money is tight but I did take awhile to respond again because I'm busy, pregnant, and this isn't my top priority. I texted them to say sorry it took me a bit to respond can you start the work assuming the materials will cost around (what my friend in Seattle said). The respond I said was something to the effect of "I don't have time to be playing these game you like to play. Find someone else and don't contact me again." Not entirely sure what happened there. Maybe the guy didn't believe I was traveling, pregnant, or busy. Maybe he was annoyed I asked about the price. But really annoyed that my time was wasted working with some weirdo.

The absolute best hands down. He can fix anything from electrical to plumbing to remodeling…read morebathrooms to rebuilding decks etc etc. He's extremely kind and an enjoyable person to work with. He does things the right way and never cuts corners.

I would not recommend this landscaping service. Jess arrived without the proper equipment needed to…read morecomplete the job correctly. The lawn mowing was uneven, with several areas missed entirely, and the trimming around the driveway and house was poorly done and looked rushed. The overall quality of work did not meet expectations, especially for a professional landscaping company. The property was left looking unfinished, and it was clear they were not prepared for the job when they arrived. I was disappointed with the attention to detail and the lack of proper tools. When Jess stated that the work was complete, we expressed our concerns and explained that we did not believe the job had been done to an acceptable standard. Rather than addressing those concerns professionally, he became aggressive and attempted to intimidate us while demanding final payment. The interaction was uncomfortable and unprofessional. Based on both the quality of the work and the way the situation was handled, I will not be using this service again and cannot recommend it to others.

Jessup goes out of his way to ensure customer satisfaction. He is incredibly polite, kind,…read moreresponsibility, reliable and he does an amazing job. If you are looking for lawn care call Jessup. I cannot recommend him more highly.

This company was extremely unprofessional during our housing sale. We already had two quotes that…read moresaid we needed a roof repair of about $3,200. We did our due diligence by requesting him to take a look at the roof. He called my husband and said it would be $52, 000 to replace the roof on a 2400 single story square foot house. Which is ridiculous. We told him not to send the quote to us. In turn, somehow a personal email quote was given to the buyers of this house. This caused great turmoil and stress and again we had another roofer which makes three all saying the roof is in great shape except for the repair that was previously mentioned. His quote for $52,000 was so out of line, that I can only think he didn't want to do the Job! It's very surprising since everyone thinks so highly of him. Very unfortunate, I would never do business with him.

My husband and I entered the veterans giveaway a year ago. We took time off work for the…read moreinspection. The guy was really nice and informative. He told us that we definitely qualify and to be sure and enter again if we don't win. We entered this year and the were told - "they sent out the wrong guy, we don't qualify, they only replace composite roofs", WHAT?! The use of only composite roofs was never mentioned in the giveaway. So, Once Again - Just Another Wealthy Corporation Who Lies.

Bryce was fantastic. We removed some wainscoting and all the drywall needed to be replaced. Bryce…read moreshowed up quickly for an estimate and was able to start working right away. He did a very good job and very obviously takes pride in what he does. He has a great attention to detail and took the time to do everything the right way, making sure we were happy all along the way. Very professional, communicated well, and was pleasant to have around. We plan on using him again in the future and would recommend him to anyone looking for drywall work.

Bryce did an awesome job from start to finish on the drywall project for our basement. Would highly…read morerecommend! Thanks!