We had fun! 3…read moregenerations ages 5 to 76 rented 2 large kayaks and brought 2 of our own and 2 tubes. We are 6 adults, and four little girls ages 5-7 We range from beginner to experienced with kayaking. Just before we went out, the weather changed so we came back in after half an hour. We ate in the restaurant while it poured, and then went back out for another 90 minutes. We got out on sand bars to visit and play. The staff couldn't have been more accommodating and helpful. This is a special place. This is our second visit. .

We rented a pontoon for a day via Adventure Outfitters Lakeside online and prepaid for it. When we…read morearrived the morning of our rental, they helped us get our cooler & fishing gear on the boat and checking in was easy. A staff member provides a comprehensive review of the boat and it's features, and then you are free to cruise the blue-green waters of the Chain O' Lakes all day. The pontoon (20' Hydrotherapy) was clean and comfortable, the canopy kept us shaded when the sun was hot, you have swim stairs in case you want to stop at a sandbar and cool off, and there were no issues at all with the motor. Plus they give you a map showing the lakes in the chain, detailing which ones are no-wake so the day was relaxing and trouble-free from start to finish.

Friendly customer service. I went to get a bike serviced and they were transparent and patient to…read morewalk me through the process. When I decided to put the funds towards a new bike instead, they were thorough and helped me find what I was looking for in a bike. When I had questions about the bike, they joyfully addressed every question I had. Everyone there brings a warm, welcoming atmosphere. Highly recommend them.

I have balance issues and thought I would never bike again but the people at the shop helped me…read morefind a trike that works for my needs. I love it. They were very attentive to my bodies needs. Great people who really care.

Craig is extremely knowledgable on fly fishing and I would highly recommend Fall Line Outfitters if…read moreyou are looking for quality equipment. I love the fact that most of his items are available for online ordering and shipped to my home in Wausau. The Patagonia sweaters are amazing and I will be doing MUCH shopping there again this Christmas.

From the owner: Fall Line Outfitters provides premium fly fishing equipment, apparel, and outdoor gear for the…read moreStevens Point, Wisconsin area. Visit us at our new location on The Square in Downtown Stevens Point.

Ahna, Bob, and the rest of the team at Divepoint are fantastic folks. I would say that their…read morecustomer service, and selection, beats any of the other paddle shops I have visited in the past. Bob helped us locate a boat we were trying to find to see if it would fit my wife. It didn't. Lucky for us they were able to take us through an enormous number of other options before we found just the right fit. Looking for a great deal and super people? Look no further.

Outstanding Place to Do business, Beyond Knowledgeable about the products they sell and passionate…read moreabout the sports you can feel the energy when you walk in there store... I am writing this review which I don't do often because of the outstanding service I received from a repair done on a kayak I purchased from them. it not only was done very reasonable but they went out of there way on a holiday 4th of July weekend so I could get my kayak for my vacation they even took it home so I could pick it up after hours .. my hats of to these folks!! Thank you ..

Wonderful , all question answered ! beautiful selection…read more great atmosphere Doug was very impressive.

I also had issues with the guy trying to sell the extended warranty. I find there customer service…read moreto be very lacking. I had tried to reach out to them multiple times left countless messages and never get a call back. I had issues with a hot water heater and when we bought the camper we were told they had mobile service and if we ever had a problem they would come to us. Well apparently there mobile guy quit and they are not replacing him do they no longer offer this service. After multiple contacts with them they finally told me to order the party myself and then the warranty department would full out the paperwork to reimburse us. That was a month ago and I still haven't even got a call back from the warranty people.

Scheels is an employee-owned chain store that sells sporting goods for fishing, hunting, shooting,…read morecamping, hiking, cycling, etcetera. Scheels also sells clothing, shoes, and accessories for men, women, and children as well as other products such as home decor and lawn/garden supplies. I live in Pennsylvania, which does not have any Scheels stores, but I made an online order with this store in Appleton. According to Google, this Scheels store had the lowest price for a particular type of shirt from The North Face at only $17. I felt surprised and pleased that Scheels charged a $0 fee for standard shipping and handling. The next day, Scheels shipped my package via the USPS. A few days later, the package arrived at my house. The shirt was in excellent condition. I feel very happy with Scheels's product, price, and delivery.

I just want to say thank you to one of your team members, Cassie. She was so helpful in finding…read moresome new shoes for my Mother. I didn't know where to start and she was so kind in helping me get the shoes. My Mother loves her now ON tennis shoes. I hope you realize what a great member of your team you have in Cassie and I hope a raise in pay is in her future. Well done.

Want to be harassed by emails after your purchase even when you asked them not to? Complete what…read moreorder? Find someone else to give your business to.

Very poor customer service. Tried to buy a gun case that showed it was in stock, it took over 10…read moreminutes to get another employee to come to the gun counter so that the gentleman could go look in the back. When he returned from looking, I was told that it had been delivered on the truck and was still boxed so come back another day. I then went to check out another Item and was told the credit card machines are not working and that I would have to come back another day. I will not be retuning and will take my business elsewhere.

Just bought a pair of shoes, lasted about 40 days before blowing out. Up to manager discretion to…read morereturn however they would not. have to go through manufacturer. Its fine that is their policy however be aware. just buy direct from manufacturer to avoid returns issues. no point in buying through dicks.

I had to return an online purchase in the store and was surprised to see a well organized, fully…read morestocked store! Very impressed with their selection and promotions! They carry most brands from Nike, North Face, Adidas along with their own line. I was happy to find a full wall featuring Hydroflask and Yeti drink ware. Granted it was a slow time, the employees were super helpful and attentive. My return was processed quickly and refunded back on my card within a day. In the age of online shopping, it's great to see a brick and mortar store that has what you are looking and you get to try it out before purchasing. I'll be back at the store soon!