I used this company for my mom's services . I must say the staff and level of care was outstanding…read more I will definitely recommend this company to anyone who has a loved one. The services included shopping, cooking, grooming and also light house keeping. I've never had any complaints. Thank You so much from the bottom of my heart

If you are a minority woman this clinic is for you. I have struggled finding a OBGYN at Cleveland's…read moremajor hospital systems that look like me in the past. I know how important it is to advocate for myself especially when it comes to my health so once I found out they accepted my insurance I scheduled right away. They were able to get me an appointment within the same week. I saw NP Marshe and she was so thorough and kind. It was so easy to talk to her and she explained everything to me and really listened to my concerns. The office atmosphere is top tier the decor has meaning and statement pieces throughout the entire office. I love the intentionality behind the space. Check them out as they are all wonderful professionals.

Today was my first visit. I met someone at a community event a long time ago who spoke well of this…read morecenter, and a seed was planted that day. The Village of Healing Center is the first and only clinic for Black women in Cuyahoga County. They have services for pediatrics, mental health and gynecology and obstetrics. They also have primary care services. They cater to the black woman holistically. I am so glad I finally called and made an appointment. I was nervous at first as I prepared to switch doctors, and hoped I made the right decision. All that concern left once I entered. The young lady who welcomed was so kind and genuine and she said she was so glad I came. She knew I was a first timer and explained the process to me. The artwork is beautiful and every exam room is named for a different medical pioneer of color. It was cool to read the different stories. My provider was so dope! She was patient, kind and so understanding. She was encouraging and a great listener. I already made another appointment, and I am actually looking forward to returning.

I worked with Alexis, Dawn and Jade! They are wonderful ladies and provide excellent care!!!…read morecommunication is great and my whole experience was a breeze!!

I previously worked for blue dot and I can say they were one of the best places I had ever worked…read morefor. Great boss, great co workers & even better clients. You can 100% trust the care you will receive from this company and or employment.

Thank you to Nick Mace and his team Adam and Karen at Blue Dots Cares for the great care that they…read moreare providing to our mom. Our mother suffered a debilitating stroke at a fairly young age and was not ready to even think about nursing or assisted living care. After many months of in hospital therapy and a short stay in assisted living, with the help of Nick and his group she was able to move back home where they provide daily help to her as she continues her recovery. Cannot say enough about the wonderful care that she receives from Adam and Karen. They help with everything from laundry, house-cleaning, walking the dog, going to appointments, cooking/prepping food, personal grooming to simple daily companionship. Adam and Karen are very considerate and have been so very wonderful to her. They do anything she asks them to do and she is very happy with them. The whole group at Blue Dots Cares is very knowledgeable and they have worked with our family to make sure we have the best caregivers to meet our needs. We are very pleased and would highly recommend Nick and group to anyone looking.

Beautiful hospital on Lorain near the metropark.m system (entrance right behind the hospital…read moreentrance). Staff were uniformly supportive and polite throughout her stay. We were pleased with the service and would have no problem with returning .

What came next made that drive look easy. We arrived at 6:17 and got checked into Fairview…read moreHospital West Park. Triage and then some X-Rays within the first hour. Then 7 hours of waiting room time as the patient sat there in pain. Hour three: I got her a new ice pack, Hour 6: another ice pack. Each time I spoke to the triage nurse who assured me that they still had no beds and if we left we would leave "against medical advice" AMA. This would affect our medical coverage. Some we were trapped. Just assume there were about 30+ other patients in different states of pain, mental clarity and coughing fits surrounding us. Also a random monitor alarm that went off every 90 seconds like a torture device. It honked three times like car horn. The vending machines didn't work and mostly the staff was apathetic. Finally at hour 8 at 2:15am we got a room. First nurse Riley was a rock star and the Dr. , Dr Defabio, was no non-sense and attentive. X-Rays were explained and medication was given. 2 boots were given and at 3:30 we were told that we would be discharged. Then we sat until after 5am until a NEW nurse came in handed the patient her discharge orders and said all set and walked out not providing a wheelchair or directions on how to leave the maze of hospital rooms. I aggressively hit the call button and on the advice of my wife ( "be nice") , was nice when the nurse came back, I asked mostly calmly, "do we get a wheelchair? Will she be wheeled out? How do I meet her with my vehicle?" The NEW nurse seem put off and said something like, "I guess I will take her". By now it was quiet and other than the four employees sitting at the main desk were laughing and telling stories. It wasn't "bustling". The patient being a nurse, we know the struggle and overworked nature, but this was just seemed like an apathetic employee not seeing the patient as a human. Overall. The 11 plus hour wait/ visit was cruel and painful. ( I figured if we multiplied my level of frustration by 3, we had how the injured patient felt). We have already contacted the hospital ombudsman and filled out the survey that was emailed. We will not ever set foot in Fairview ( considered our "go to" hospital for years ) ever again. That's all we ever wanted was good heath-care and the patient's diagnosis and treatment plan. Stay away from Fairview ER. Also hospitals should disclose "wait-times" as we would have gone elsewhere rather than be trapped for 11 hours. Everyone knows how positive I am. Hard to be positive with such bad treatment. Ok....off my soapbox.

Care and quality in how they handled my mother, my mother became the star of the nursing homeread more

I already reviewed a hospice tonight, so why not a nursing home, right? I'm the legal guardian to…read morea caseload of severely mentally ill adults so the majority of my clients reside in nursing homes. I currently have four clients at Algart. Their staff is so helpful, kind and knowledgeable. The administrator is very personable and he is very involved with his residents and staff. I love that they have a nursing home and assisted living together to make for an easy transition for my clients. It may not be in the greatest neighborhood in Cleveland but it is definitely a gem in the city and my go-to home that I'd like to place ALL of my clients at if I could.

Can't comment on the care I received because I could never get in for an appointment! They had to…read morereschedule my appointment twice and then the third time they cancelled it but never notified me. I got a call 30 minutes before my appointment time asking if anyone had notified me that my appointment had been cancelled. I don't trust them with my health if they can't even manage their appointments.

The doctors and staff here are absolutely amazing. I was so disappointed in where I previously went…read morefor OB services and was able to easily switch to Westshore at 34 weeks pregnant. Throughout the last part of my pregnancy, I was able to see 3 different doctors in the practice (Belardo, Kerr, and Christian) and was thrilled with all of them. I felt listened to and cared about and never felt like I was rushed in appointments, which is a big statement in a medical setting. Everyone was friendly, open, and caring. I was overly "referred" in my former practice- the doctor wouldn't advise me on any concerns I had, she merely referred me to other (VERY expensive) specialists who ended up telling me nothing besides that I was pregnant and what I was experiencing was fine. The doctors at Westshore present themselves as incredibly caring and knowledgeable, and they can handle whatever you are dealing with in your pregnancy. Dr. Belardo also stuck around for many hours past her on call time to deliver my baby, which was so appreciated as I had a very long and difficult labor, so having such a friendly, caring, and familiar face with me to deliver my baby was so helpful for me and my husband. I can't recommend them enough.

BEST DR EVER! Very compassionate and caring. She goes out of her way to make sure my daughter is…read morecomfortable and understands every part of her visits! Would recommend her to anyone looking for a Dr for their little ones!