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    Companions That Care

    5.0 (1 review)

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    1 year ago

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    NUIQ Wellness Lounge & Med Spa - Nuiq front desk, visia face scanning machine and art

    NUIQ Wellness Lounge & Med Spa

    4.7(12 reviews)
    1.5 kmDetroit-Shoreway

    I have been struggling with low energy and decided to book an appointment for a B12 shot with a…read moreNurse Practitioner. Soon as I walked in I was blown away by the aesthetic everything was so beautiful. The greeters were pleasant and they had a variety of coffee and tea to choose from. I didn't wait long for my appointment and it took all of 5 mins and was pain free. The NP explained everything to me and did a great job. I will definitely go back for other treatments in the future.

    Your newest destination for glowing skin!…read more NÜIQ Wellness Lounge & Med Spa is such a valuable addition to Gordon Square neighborhood! I'm a regular at SoulSpace and PureFyx, and finally recently visited NÜIQ Wellness Lounge for Mother's Day open house. NÜIQ is a high-end med spa with sophisticated interior design - innovative lighting and comfy velvet couches. We don't have spas quite like this one in Cleveland. It's crème de la crème. They offer a wide range of services - facials, injectables, IV therapy, diagnostic services, and more! They have a lot of advanced technology and techniques. Part of their service involves facial scanning to identify how your face will age and determine key skin issues. It definitely offers you a deeper inside into your skin than regular spas. Their services are tailored to your skin concerns. I talked to a few aestheticians during my visit. They were incredibly friendly experts and open to answer any skin-related questions. In terms of services, I was interested in coming in for a facial (just need to find the time). Signature Facial was recommended to me for a starting service. Following this service, aestheticians recommended trying Glo2Facial for extra skin sparkle. It was recommended as the most exfoliating service. The services are pricey but given the expertise and ambiance, it feels very justified. The spa offers convenient memberships and payment plans for clients. I plan to book my first service next time I'm visiting SoulSpace and PureFyx. It's very convenient to make a day of it - sauna at SoulSpace, juice and healthy lunch at PureFyx, and skincare at NÜIQ! I highly recommend that you also stop by!

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    NUIQ Wellness Lounge & Med Spa - Snacks from PureFyx

    Snacks from PureFyx

    NUIQ Wellness Lounge & Med Spa
    NUIQ Wellness Lounge & Med Spa

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    KÜR Modern Medical Aesthetics

    KÜR Modern Medical Aesthetics

    3.4(5 reviews)
    4.1 kmWarehouse District

    I agree with Fatmeh's review. They may have an aesthetically pleasing spa, but their customer…read moreservice is zero. The owner doesn't seem to understand how important it is to keep clients satisfied or to accommodate reasonable requests. They charge for consultations, while many other salons offer them for free or apply the fee toward your service. My appointment was denied with no explanation--possibly because I expressed that it's unfair to charge for a consultation without giving customers the option to apply the fee to their service. Regardless, neither the owner nor a manager (if there even is one) attempted to follow up with me. I emailed multiple times with no response. The only time I heard from them was after I booked online, when they denied my appointment and sent a short, dismissive email. After doing more research, I realized this place is highly overpriced for what appears to be low quality customer service . There are plenty of spas in the city that truly care about their clients--try NulQ Wellness, Docere, or The Well Westlake instead. Take your business there and get treated like a customer.

    Please stay away from this business the owner's customer service and unprofessionalism takes away…read morefrom the experience. I never met anyone so unprofessional, and unwilling to accommodate a re-occurring customer in person. Her 10 min grace period was not honored per her policy on her website. Instead doors were locked at exactly 10 min after the appointment and she would not even talk to me as a customer to rearrange in person. This to me is really unprofessional and rude. Mind you I was there exactly at the time of the grace period ending on the dot. I even saw a worker walk away from the door as I was at the door. Even though mid drive, communication was there to let them know of this 10 min delay due to traffic. Mind you I was driving from an hour and a half away. This was a complimentary follow up appointment. Because of this, the owner was not as respectful as prior appointments. Why offer a complimentary follow up if you are going to treat a customer like this? Also this complimentary appointment was unable to be rescheduled as complimentary and that was not communicated when making the appointment. She is not mindful of her customer's time and does not respect them enough to even communicate with them face to face. This makes for a poor relationship between customer and client. No matter how "good" your work is. The one thing that sets you apart in this industry is your customer service. She also blocked me as her customer instead of allowing me to freely review on this platform. This is bad business save your money and time and go to any other med spa in the area. There is a reason there is only 5 star reviews on here she blocks her customers before they even can review!

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    KÜR Modern Medical Aesthetics
    KÜR Modern Medical Aesthetics
    KÜR Modern Medical Aesthetics

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    Radiant Divine Medical Spa - An invoice that was sent to me by Ryan showing the amount I tipped and the tip going directly to him.

    Radiant Divine Medical Spa

    3.1(19 reviews)
    21.9 km
    $$$

    Clients Beware, You Are NOT Being Told the Truth About Where Your Money Is Going…read more For two years, I tipped my nurse injector at Radiant Divine Medical Spa under the belief that my gratuity was going directly to her, the person who performed the service. What I didn't know, and what no one at the spa ever disclosed, is that all tips across every Radiant Divine location are sent directly to the co-owner, Ryan Devault, a man who is not a licensed medical professional. According to a phone conversation Ryan had with my husband, he personally collects all client tips and redistributes them to employees as he sees fit, including staff members you never interacted with. Not only is this incredibly deceptive, but it's also unethical. Clients are never told that their tips won't go to the person who cared for them, and I was never given the chance to opt out of this hidden policy. Even more troubling, Ryan's wife, Rachel Devault, is a licensed nurse and also a co-owner who works at one of the spa's locations. While I can't confirm whether she accepts tips herself, her dual role makes the entire system feel like it was designed to exploit a loophole, to benefit from client gratuities without disclosing where that money actually goes. When I found out what was happening, I called to cancel my membership and voice my concern. Instead of taking accountability, I was met with resistance and eventually offered a refund, only if I agreed to delete my Google review. That moment told me everything I needed to know about how this business operates. Radiant Divine presents itself as a high-end, professional medical spa, but behind the scenes is a web of non-disclosed financial practices, conflict of interest, and reputation damage control. Clients deserve transparency, especially when it involves money, medical professionals, and trust. Please think twice before doing business here. If I had known the truth earlier, I would never have stepped foot in the place.

    Terrible. Serious decline in service. I visited in 2024 for 11 lines on my forehead and received a…read moregreat result. I returned in 2025 for the same thing and received a poor result as the 11 lines remained. I went back a second time in 2025 for them to correct and must have received saline injections because the 11 lines remained. I requested a refund and Rachel declined by saying she did a great job in 2024, so its fine that she failed in 2025. Absurd. Rachel's demeanor, professionalism, and conversation declined as well. I don't know what happened to her, but I'm sorry for her, I still had 11 lines, and I still want my money back. Go elsewhere because Rachel is something else now.

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    Radiant Divine Medical Spa - Now offering Ultherapy!

    Now offering Ultherapy!

    Radiant Divine Medical Spa - Come visit us next week!

    Come visit us next week!

    Radiant Divine Medical Spa - Silk peel packages available.

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    Silk peel packages available.

    Companions That Care - homehealthcare - Updated July 2026

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