This place is AMAZING. AREYOU KIDDING? They care SO MUCH! Well-staffed. Gourmet food. (the…read moredesserts are presented on doilies, people!) I mean, come on. The last place I had my father in for a stay in rehab thought sandwiches with a side of Cheetos was an appropriate dinner for the sick and healing . The rooms are a little cramped here in rehab. A bit of jockeying of wheel chairs to get around. But all-in-all a truly a lovely place for your loved one.

My father was here and now has COVID and is in hospital. Facility only concerned about money…read more Enabled and allowed excessive alcohol abuse. More troubling is my father has cirrhosis and they still did nothing to help. Medical director even stated the use of alcohol was so high the entire hallway smelled like alcohol, but Ennis gladly allowed it as they were paying customers, health and wellbeing be damned.

We have Darla helping my wife and helping me with various household task. She is very…read morecompassionate, helpful, dependable and trustworthy. My sons encouraged me to get help with caring for my wife and helping me with the household chores and it was the right decision, especially with Darla assigned to us. Earl B

I am trying to keep my mom in her home as long as possible. She recently lost my dad and she has…read moredementia. These caregivers are so patient with her and keep her engaged. I can go to work and not worry about her. They communicate very well. They make sure she eat and takes her medicine. The log book is great so I can follow her progress. I highly recommend this service and appreciate what they do!

They were very helpful with getting my husband on the senior bus for dialysis while I was working.read more

I've been using home care services for my father provided by Visiting Angels for about a year now…read more I was very concerned about having anyone in my father's home but I had no choice. I had to go to work, among other responsibilities! After checking out providers and services, Visiting Angels was highly recommended. I knew I wanted to utilize a company with a good track record in this field. The Cleveland office of Visiting Angels has been in business for over 14 years. I did my own due diligence, personally speaking with several current and former clients. I also took an additional step to contact independent referral sources to see what companies they spoke highly of. They can never give you just one company, but the Cleveland office of Visiting Angels was on everyone's top 5 list of referrals. Every reference that I personally called, whether from Visiting Angels or from social workers and referral sources, had great comments about their experience and/or their reputation. Now, as I come up on a year of service, I can happily report that my experience and that of my father, paralleled all of the good references. Their staff members, or caregivers that have been with my father, have been very attentive, reliable and trustworthy. He has his 'angels', as he refers to them, around the clock! He is happy and pretty content. He likes how they take care of him, and I like how responsible they have been. He is 93 years old; a depression era, WWII vet survivor; he deserves the best! I was also surprised at how focused Visiting Angels has been at regularly checking in with me by phone to see how things are going! They even use an independent company that called me to do a survey about the quality of their workers and the responsiveness of their office. In total, I can highly recommend Visiting Angels to anyone needing caregiver services for their elderly loved one!

My mother was here for three years. I did not choose the place, my brothers dumped her here. During…read morethose three years I took Mom to every doctor appt. she needed (13 times/year). Sometimes staff members would make appointments for some unknown reason. Before we left for doctor they would give us their records for the doctor and when we returned I would give them back doctor's report, so they were well-aware Mom was being taken care of properly. Mom's cardiologist told me staff had brought Mom there and tried to get the doctor to sign papers saying Mom couldn't make her own decisions (yeah, we know, that's why I've been taking care of this from the start). Doctor believed they were scheming to take guardianship of Mom. Why would they want to do that? Thought they could grab some assets, did they? (Mom didn't have any). Then Mom lost all her personal property before I had to sneak her out of there to go to a nursing home. No staff ever reported to me noticing items missing. When I got there it was nearly empty. New microwave gone, pole lamp gone, footstool gone, all her books were gone, all family photos were gone, every silhouette of her grandchildren was gone (22 of them, I think), jewelry box mostly empty with wedding rings and anything worth a little something was gone. Had to call police. Never got any satisfaction from Bloomfield. They alleged Mom put them all down the trash chute all by herself. Can you imagine a frail 82-year-old putting a heavy microwave oven down the trash chute? How about a pole lamp? Footstool? Every single piece of clothing was gone, except 3 blouses. No one ever called me to say things were missing, until that day when only a few blouses were left. Why didn't staff notice? Why didn't staff properly report this? Why didn't corporate office deal with this instead of forwarding to the director who was already being accused of negligence? Do not leave your loved one here. They are not safe and they may well be robbed before they get out.

I recently visited the Northwesterly Assisted Living in Lakewood while searching for a family…read moremember. The staff was extremely warm, welcoming and informative. They made me feel very comfortable with the process - it was my first time going through it and I wanted to find the perfect environment for my mother. In addition, they offer a wide variety of services and the pricing is very affordable. I also found out that the community was recently purchased by a family based in the Midwest that has over 40 years in the business. I was delighted to learn that they are spending nearly $1 million to remodel and upgrade the community's common areas and individual apartments. I was also surprised by how spacious the apartments are. The staff was very excited and enthusiastic about all the improvements and the new ownership. I wanted to share my experience with others going through this difficult process.

Care and quality in how they handled my mother, my mother became the star of the nursing homeread more

I already reviewed a hospice tonight, so why not a nursing home, right? I'm the legal guardian to…read morea caseload of severely mentally ill adults so the majority of my clients reside in nursing homes. I currently have four clients at Algart. Their staff is so helpful, kind and knowledgeable. The administrator is very personable and he is very involved with his residents and staff. I love that they have a nursing home and assisted living together to make for an easy transition for my clients. It may not be in the greatest neighborhood in Cleveland but it is definitely a gem in the city and my go-to home that I'd like to place ALL of my clients at if I could.

I cannot speak highly enough about Visiting Angels ran by Jim & Carol. There aides are truly…read moreangels. They took care of my mom as if she were their own mother. I was able to sleep and travel in peace knowing my mom was taken care of completely!

From their description they sound so great. In reality, they cannot handle it. I wouldn't even…read morethink they would be good at dog walking. They claim they will care for your loved ones but if that includes cleaning a toilet or bathing an elderly person they are not qualified because it's "just too hard". Really? Isn't that what entails caring for a loved one that is having difficulty with those things? Don't bother with this group.

Called 216-226-5425 on a Friday afternoon. A person picked up and hung up right a way. When I…read morere-dialed, the same thing happened. Sent an email to hanson@hansonservices.com requesting service. No response.