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    Lorena's Cleaning Service

    1.0 (1 review)
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    Services - Lorena's Cleaning Service

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    3 More Services

    Deep cleaning

    Maid services

    Regular home cleaning

    Lorena's Cleaning Service Home Cleaning Photos

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    Recommended Reviews - Lorena's Cleaning Service

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    4 years ago

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    Nicole Wells Housekeeping

    Nicole Wells Housekeeping

    (45 reviews)

    First, gotta share...what an amazing and forthright manner Nicole has…read more So grateful to find such a treasure in Bakersfield, my hometown. :) Her crew Antwine, Faith, and Nevaeh ate just awesome and personable just as she is. They arrived timely after a text stating they were on their way. And just what a nice levelheaded burst of sunshine she and her crew are. They were just what I needed to get my house shipshape. Thank you again :) Looking forward to a regular cleaning and just blessed. Couldn't recommend higher. Wished I could give more than 5 stars.

    So I waited an entire year to write this post because Nicole is unpredictable and I didn't trust…read morethat she would not do something malicious to my friend or her house. Yelp usually does not let me down, but there's always a first for everything and I wish it didn't have to cost me $275. I have been using cleaning services for 20 years and I love them so I wanted to gift my friend a cleaning since she works a demanding job. I know every service is different but my reference points are $250 for a 5200 sqft home in Orange County and $100 for a 3200 sqft home in Dallas,Texas. I was prepared and budgeting to pay $150 for my friends house in Bakersfield. Nicole quoted $185 for 1800 sqft 3 bedroom. And she justified the cost by telling me that the cost of cleaning products went up, they have an experienced team, cost of wages increased, etc. Although the estimate was higher than what I was expecting, she was very persuasive and with 5 stars in Yelp I thought there was something special about her. This is we're stuff started getting hairy: We tried to schedule with her on the weekends but she doesn't work weekends. This sort of didn't make sense to me but hey I respect it. It's your business so you can command whatever working hours you want especially if you're a hot shot on Yelp. Okay I wish that was the worst part of this story. So Nicole gets to the house at 1:30, her crew starts cleaning while she assessed and sent me a heads up text saying that total cost would be "around $400." CAN SOMEONE PLEASE EXPLAIN HOW WE GO FROM a quote of $185 to "around $400"???? So we are texting back and forth. She's claiming my friends place is covered in filth, which is a complete lie, and proceeds to blow up my phone with pictures of my friend's toilet, bathtub, shower, etc. Lady, I know what her house looks like I was living in it and would never agree to stay in a dirty house. Nicole says she will discount her up charge of $400 to $275 but at this point I wanted to say no and have her leave. I was honestly scared because I don't know Nicole or her crew and for my friend's safety I just wanted to pay the money and have her leave. I'm sure she did a fine job cleaning, but the way the way she handled expectations was unprofessional and scammy. My friend confirmed the place was clean and wanted to call her back for routine but didn't because of the way she treated me. I hope that she took my feedback to heart, but based on her poor character I doubt it. Sharing screenshots of our conversation so people know this was a real situation and don't get scammed by her in the future.

    Lorena's Cleaning Service - homecleaning - Updated May 2026

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