Great Staff. Great availability when the need for an appointment arises…read more Dr. Lorenze was great. He took the time to explain the procedure I needed for my hand. I may not need to go often, but I'm always happier that they are there when I need them.

All the appointments I have had at the Essex office we great, never any waiting. Everyone is always…read morehappy and polite. Dr. Lorenze was great, I had rotator cuff surgery and my recovery was fast and pain free.

A very professional practice where you are not treated like a number. Everyone was very nice.read more

Dr Luster just gave my husband a really thorough, really common sense evaluation for knee pain…read more Unfortunately it took 2 other providers to get these answers. Very informative, nice bedside manner. Would recommend him.

The pic is my thumb. Dr K. - fit me in (double booked), saw the issue, and immediately made the…read moretime to do "surgery" on it in the office. No waiting, just an immediate solution to my painful problem. Doctor K (Tarik Kardestuncer, M.D.) is a remarkable individual, spectacular human, and truly embodies the Hippocratic Oath. He is hardworking and excellent at what he does. I can't say enough about him, both as a person and as a doctor. He surpasses any other doctor I've ever met. And at 67 years old, I've seen a BUNCH of doctors, he is by far the best! Dr K. - He is in this profession for all the right reasons.

I had a previous experience with this office that was rather unpleasant. I got in line to check in…read more When it was my turn , all of a sudden every receptionist (or whatever they are called these days) was "occupied". The fact that I was left standing there for over five minutes was ridiculous. Finally, a young lady returning from her break helped me check in. Miraculously the person right behind me was invited to check in immediately. Hmmmm. The wait to see the doctor was also lengthy. I was finally called to the back only to meet with the doctor I was referred to for five minutes and told he was referring me to his colleague. Horrible bedside manner. Condescending to be sure. I didn't ask why he was referring me to someone else. I was checked out by the same receptionist who walked over from her desk to do so. Hmmm. I went to the second appointment and not so bad this time. However, this doctor's bedside manner was as off-putting as the first. Just a bit too much arrogance. I decided not to return. Fast forward. I end up at the ER with a hand injury that is not healing properly and broke open and bled profusely. The ER contact a hand surgeon who knows immediately what it is without seeing it. Unfortunately they are affiliated with, you guessed it, Orthopedic Partners. Must be new I thought. So the OP was supposed to get me in ASAP according to the ER nurse. At least by Friday. No phone call. I call the following week and can't locate my insurance card so I'm told I need to provide the number before an appointment can be made. Understood. I find the card and try to call back several times that same day. No one picks up. Just on hold indefinitely. The next day I try again. No luck. The third day, after trying unsuccessfully to connect with scheduling I speak to an operator to ask if there is a better time to call. She tells me no, not really. High call volume. So, I say thank you and have a nice day. I contact a surgeon's office affiliated with Backus Hospital and surprise! they answered immediately and tell me what I should do for a referral. Pleasant, professional and efficient. Thank goodness for options.

During my appointment, Dr. Lynch did not act like he was in a hurry, though I'm sure he's very…read morebusy. After examining and assessing me from that exam, Dr. Lynch explained things to me in great detail, which I very much appreciate. He answered all questions I had also in detail and treated me as an important and intelligent person! He took time to explain options and possibilities!

Staff amazing, Dr informative and helpful! Loved my experience. Drained fluid from knee and gave a…read morecortisone shot. Much needed relief after suffering for too long. Following up with some PT. Thank Dr Lynch and staff!!!

RUN RUN RUN!!!!! NEVER come here. And I mean NEVER! Took my 4 year old here after having been to…read moreurgent care with a fracture to her arm. I brought all her x-rays, info. Etc. Dr Carlow is the absolute WORST! He asked me 3 times if I brought her x-rays (which were literally under his arm on the desk). Despite asking, he never even looked at them. He then walks up to my daughter, doesn't say ONE word to her, and very aggressively takes the bandage off her arm. I wish this was an exaggeration. She was screaming and crying in pain, he continued to rip off the layers, and not once saying a word to her. Then he starts grabbing her arm, making it all around despite her screams of pain. Then he tells me there is no fracture, that we will keep the soft cast on for support but there is no fracture. He must have X-ray vision because he didn't even look at the X-rays I took in. Needless to say I left very pissed and even more confused. The next morning I called for clarification. I couldn't wrap my head around how everyone else is saying there is a fracture. I called, got the run around from his staff. Then was told to call back when he came into the clinic (because he never seems to be around). So I call back, his aid shocked and doesn't understand why I was told what I was told. Then he all of the sudden gets on the phone and says "so what's going on? The girls here tried telling me but I'm confused". So I told him I didn't understand how everyone else is saying there is a fracture BUT you. And how would you know if you didn't compare the X-rays. He then tells me that "there is a fracture" and I said what?! That is not what was discussed yesterday at all. Then he starts talking down to me as if I'm some little stupid woman who knows nothing (mind you I just recently left my medical career to stay at home with our daughter, and my husband is a physician...so in fact I DO know quite a lot). He told me it's my fault that I didn't understand (something he didn't even say). Blamed it all on me, told me that he told me all of this at the visit. So I call my insurance and get a new referral to childrens ortho in Hartford, who wouldn't you guess, said there is in fact a fracture and put her In a cast right there on the spot. Fast forward to 5 months later, and I am being billed for things for a femur! (That is the bone in your thigh). So not only do they practice MALPRACTICE here, they also practice fraud by wrongfully billing and coding. RUN FAR from this place. I can't believe they preform surgery here. I wouldn't trust them to give me a glass of water. Zero stars if I could.

I understand Dr. Carlow may be one of the better ortho surgeons, but his "bedside manner" leaves A…read moreLOT to be desired. He runs in and out of the room with barely enough time to answer any questions. No eye contact. Made me feel like pretty much an idiot for coming in there. No, I don't think I'll be going back. It's not MY problem that his practice books 75 patients for a day--I expect to be given the adequate amount of time that I need.

I have been coming here for at least 15 years. I have had 2 lumbar surgeries, one cervical spine…read moresurgery, 2 shoulder surgeries and I have seen many doctors in the practice, but they have gotten too big over the years and a lot greedier. Every time slot is booked with 3-4 patients per doctor and there have been times where I waited over 2 hours to see someone as a result. I had an appointment this morning, first thing, hoping to avoid the usual delays, but they called all 4 of us with 9 am appointments for the same doctor into the room at the same time, and despite being there 20 minutes before the other 3 people, I was seen last. I can no longer come to a practice where they don't value my time. Triple and quadruple booking is an insult to patients in my opinion.

I started coming here after breaking my ankle on my honeymoon. Dr. Caminear has been amazing as…read morewell as his staff. I was able to start walking on my leg again after a couple weeks, much sooner than I thought.

I have had severe knee pain for the past few years. I kept getting the run around at other…read morepractices. I was told time after time to go to physical therapy. In theory that sounds great, but I was to the point where I could hardly get in and out of the car. I finally found Dr White. He is an absolute miracle worker. He sat and took the time to listen and truly understand what I was saying. He came up with a realistic, nonaggressive treatment plan. I am beyond happy with him. Highly recommend.

The MD was personable and prompt. I did wait long to be seen and had a solution before leaving his…read moreoffice. All staff members were great

They say that 90% of accidents happen at home (the other half happen outside the home). So, ten…read moredays ago, I tripped over some air in my house. My wrist hurt. I iced it, my neighbor bandaged it, aleve, ice, aleve, ice, rinse and repeat. After a sleepless night, went to Advanced Orthopedics New England (AONE) Urgent Care in Enfield. Well run office. Busy as the proverbial hive, but organized. Three x-rays (why does spell check prefer x-rated?) later, multiple fractures. Wrapped in gauze, etc...."come back in 9 days". Today was the followup. My mummification gets cut off, three more x-rays. Dr. Berkowitz - Healing well, good bone density, but nothing stupid (my middle name) for 3 months. Which brings us to Nick and Angel. Nick is the cast guy, Angel his affable protege. Nick learned his trade in the Navy. Did an excellent job. One suggestion - PAY THE $30 OOP TO GET GORTEX CLOSEST TO YOUR SKIN!!!!! I can shower again WITH IMPUNITY! Back in 3 weeks for more x-rated x-rays. Can't say enough good things about AONE. 6 - stars

From the owner: Our goal is to improve our patients' lives by providing…read moresuperior, compassionate orthopedic care in a comfortable setting that exceeds expectations in quality and value.

I am an owner of a Medical Supply company. My company has been an extension of providing care to…read morethe patients of complete orthopedics. As a result I have encountered over the course of last 8 years with hundreds of patients and this is are the comments that are very common: Doctors are very attentive. They answer questions and explain their condition very clearly. Take as much time as needed on every visit. They spend as much time as necessary on the consult. The following comments I share with them Staff is very warm and kind Wait time is very small compared to many other doctors They work closely with other specialists to manage the care of each patient.

Dr Karkare and his staff we extremely attentive and knowledgeable. He answered all my questions and…read moremade me feel at ease.

Dr. Kennon is a competent compassionate surgeon. He gave me a new hip with no difficulty, answered…read moreall questions along the way and took time to explain what to expect. A true gentleman, he made the entire process smooth and successful. Best surgeon ever.

Dr. Robert Kennon is a fabulous orthopedic surgeon! His technical skills and warm personality make…read morea winning combination. Dr. Kennon performed 2 total knee replacements on me within 1 year and my results are great. Dr. Kennon utilizes a carefully planned, effective pain control regimen and is meticulous in his efforts to prevent complications like infections and blood clots post surgery. He came highly recommended to me and I recommend him without reservation as well! Mary K. Totten I