I have always had a fear of the dentist since a bad procedure as a kid. I decided to call here…read moreafter a hospitalization due to tooth infection that traveled in a back tooth that didn't cause pain but the infection was there, not to go into to details but it was a bad case. Over last couple months I have been getting small amounts in my mouth fixe, taking antibiotic, and leading up to this day for the big process which I chose sedation. Every visit has been amazing and comforting. I love the whole staff I have suggested them to a few family and friends that feel the same way. Make your appointment asap!

Run away! Scariest medical place I have ever seen. The bathroom has cobwebs like it has never been…read morecleaned. The couch is worn out and dirty. It is the only place around that takes Medicaid but we will look further out. My son went in for his first appointment. Unlike every other first visit to a dentist, they did nothing. Maybe an xray and I hope they didn't touch him since if the place is that dirty, I can't imagine it is safe for your mouth. They wanted another appointment to actually do a cleaning and, I suppose, a real dental review. We cancelled it.

This office is SO unorganized and the Manager Sara is Extremely rude. She has NO manager skills. I…read moreguess they hire anyone. I had requested a claim to be sent to my insurance before i did any dental work. I had called back 2 months later because they said it takes 6 weeks at least. When i called back they could not find anything that was sent? 1st Error. So they said they are sending it that day. Again, i waited and decided even though i have been looking for another Dentist to call back after 3 months. They said the did not have anything??? So, at that point i asked to speak to the Manager. (fyi) the lady Sara that answered was already being sarcastic. She then said she was the Manager. WTH! That is so ridiculous that a so called (manager) can be rude and un helpful. I hope Dentist's reads these comments. I am apparently not the only one that has and had issues with this office. Such a shame!

Care, quality and office experience all good, best part is when my wife told me how much better i…read morelooked, she made me feel great!!!!

I've been a patient here for over 4 years. I was happy in the beginning bc they were open on…read moreSaturdays. This was important bc I work many hours, late into evenings, during the week M-F and could not make it to the dentist. I was very excited they were open on Saturdays. That stopped several years ago. 2026 and 2025 it has slacked off . First of all, I felt like I was pressured to get root canals and crowns which were not necessary. it's my choice if I want it or not. they're very expensive I'm on a very fixed income. I prefer to have my tooth pulled but I got a lot of flack from the older dentist Perez. he was not happy I refused. I could tell by the way his mannerism was. Second time after all this as he worked on my teeth on 2fillings he was very rough... When he gave me a shot of numbing Novocaine, he left the room and immediately came back and didn't give it time to work. When he was drilling it was hurting and I told him it was not numb and it hurt, he said, "oh, I did not do that". I was floored and he was acting annoyed. He was rushing rushing around going back and forth from one person to the other in different chairs. he had 3 people lined up and he kept stopping what he was doing with me, and going to other people during the process of a filling on me. Time he worked on me took longer than ever,1hr. I have never had it take so long! today when I tried to get an appointment...I have not been there in over a year. I moved to a different job, but still kept the same insurance, I was told that I cannot get an appointment until September. it is February right now. that is a heck of a long gap of waiting. receptionist told me they are only working with one dental hygienist right now. She didn't say.. "we can contact you if we have an opening or somebody cancels or if things change". So I just politely told her well I will call back and check to see if things change in about a month or so. Somehow I get the feeling they're going out of business real soon. the positive flip side... older Perez's son is nice he pulled one of my teeth and he did a great job. And the wife, who works as a receptionist, is always been overly nice and accommodating. I'm not going to continue with these people because it's under available...less days they are operating. it seemed to me the older dentist Perez is tired. He was kind of huffing and puffing when he worked on me and I wondered what is going on is this man.... ill? And the receptionist that they have that covers when the wife is not there just does not cut it. She's not helpful at all. Yes I'm going to look somewhere else for new dentist.

Best dentist office I've ever been to. They all make you feel like family. Everyone is so welcoming…read moreand happy. The doctors and dental hygienists are amazing. As well as the staff. Everyone is very professional. Elizabeth is at the front desk and has the best energy! Judy runs the office and is awesome at her job. Both Dr Perez's are phenomenal. And Tameal is my dental hygienist and she has the best steady hands for my cleanings. I'm never sore after and my teeth always sparkle. When ILiana is the Newport News location she is always a sweet welcoming energy. Honestly everyone is amazing. All of my family go to them. I can't say enough about how much I like the office. And it is always impeccably clean and smells good with nice candles.

Located in Colony Square on Denbigh Blvd, I was referred here by my dentist for a consultation to…read moreextract 3 wisdom teeth... the consultation lasted 5 minutes, about 15 minutes later, I left with 3 wisdom teeth in an envelope ready for the tooth fairy to hook me up with some dollars. Yep - it really was that simple. Dr Cabaniss was very pleasant, had great bedside manner, was kind and informative. I didn't feel pushed or rushed into the procedure - he just said it would take him about 5 minutes per tooth and that if I wanted it done under local, he could actually fit me in right there and then. So I went for it. All hands on deck, I had 3 assistants who were very supportive, one was great at explaining things throughout the procedure. Dr C had a no BS approach, 'just get me out of here ASAP' I told him - and he did. I experienced slight discomfort when the numbing injections went in my palate - but who on earth doesn't? He even warned me "this is going to really sting and I'm sorry." Not his fault. The receptionist who welcomed me was absolutely amazing. Fantastic customer service and very forthcoming with explaining how my insurances would cover the procedure. She even contacted my dentist to make sure both dental insurances were on my file; I appreciate the extra steps she went through. Inside was clean, spacious and plenty of room both in the surgery rooms and the waiting area. Overall, a great experience. Somebody tell the tooth fairy I'm still waiting for my money. Thanks.

I was referred to Dr. Cabaniss by my dentist for consultation and extracting 24 teeth as I need…read morefull dentures. My dentist sent him the x-rays and after examining me, he explained that there was two ways to approach this. One take all 24 teeth out then get my immediate dentures, or take a two phase approach, take out the 12 back teeth, let the gums heal, then take out the remaining 12, then get my dentures. What this does is allow the gums to heal that have the biggest cavities and this will allow the dentures to fit better. The cost would be the same. After we discussed and I said maybe the phased approach may be better, he then said let me talk to your dentist, at which time he called her. They talked for a while and he said she agrees this would be the best approach. The front staff was very helpful and provided me with a cost breakdown including what my insurance would pay. I agreed and made the appointment. Because of health reasons he had to use Novocain and gave me 8 shots. He extracted 12 teeth and during the extraction asked several times if I was OK, his dental technician was also concerned and pleasant. After the extractions the dental technician thoroughly explained haw to care for the gums until they heal and form blood clots. Yes no one likes having tooth extraction, in my case required two stitches on two of the extractions but although he was rough a couple of times, that would be expected for larger teeth. He finished as fast as he could and after done he explained any problems, indicated call and he would see me as fast as he could. Although a very unpleasant experience having that many teeth extracted, I was confident in Dr Cabaniss's ability and he had great chair side manners and thoroughly explained everything. I go back in January for the remaining teeth to be extracted, and at least I know what to expect. BTW: I was surprised how little pain I experienced after these extractions, pain med's were prescribed which I only took for two days. I would highly recommend Dr. Cabaniss for your oral surgery.

Update (1/13/16): Went in to get my 4 fillings done and to get the dental impressions for my night…read moreguard. The whole process went really well. My mouth was so numb that if Dr Broas had told me all my teeth had magically disappeared I would have believed him. Brianna assisted him, and they worked together in what appeared to me (the uninitiated) as perfect coordination. So once again, thank you for a stress- and pain-free dental experience! ___________ Two days ago I had an appointment at a different office in the Mid-Peninsula Medical Center, and I noticed a sign for this new dental office, showing they were now open. I wandered into the cheerily lit waiting room and made an appointment for two days later. It was my lucky day. Dr. William Broas (pronounced "brahss") recently opened the practice and is seeking new patients. He is a quite friendly and brisk, has been around the DDS community for many a year. Jennifer, the dental hygienist, was quick and knowledgable in her skill and trade, and made me feel at ease during the whole cleaning process. This is very important to me as I have TMJ, and the cleaning can be painful--but it wasn't at all! Caitlyn, the receptionist, was also delightful and efficient. When I set up my follow up appointment for my fillings and fitting for a mouth guard, she had all of the costs printed out, waiting for me so that I'd know what to expect. If you need a dentist, definitely give these folks a call!

This place took me in as an emergency. I had an abscess on a root canal that was done about a year…read moreand half ago and even though they could not help me they at least looked at the issue and took an X-ray. They were so kind and recommended me to a special who could handle root canal therapy. The staff was great and super friendly and so welcoming. I have a new dentist now.

I really like Dr Owens & most of the staff.. I had problems with a couple ladies there though,due…read moreto them being rude. I was just getting comfortable here- I HATE the dentist! then they called the DAY BEFORE an appointment I have had for SIX MONTHS to tell me they will no longer be taking military insurance as of May 1st, meaning they had 23 other days to let me know so I could plan accordingly. then they offer me 25% off a cleaning which would have been FREE, making it $60! I thought this whole ordeal was highly unprofessional & could have been handled not only better, but sooner.

I was really nervous about going to the dentist and getting several cavities filled. I, like many…read moreothers, have had terrible experiences with dentists in the past and never wanted to see one again. However, Dr. Owens and the rest of the staff are phenomenal. They did everything possible to make sure I was comfortable during the fillings and I had nothing but pleasant experiences each time. I really can't recommend this place enough! If you're afraid of the dentist like I was, this is the one that is going to change your mind.

Excellent and friendly dentist office. Each exam room has a TV, neck pillows, blankets, etc to make…read moreall patients feel comfortable. Only small issue was with filing insurance claim, the office overcharged me but is sending a refund.

They are awesome here! The best dental office ever. Prompt and friendly. Great with my child too.read more

I was charged for my wisdom tooth operation with an unsure amount. I was told it was an estimate as…read morefor why I had a leftover balance. I ended up paying more than what I was told at my consultation. They should get a more accurate and confirm amount from the insurance company before charging customers.

Tried to schedule my teenage daughters wisdom teeth removal, office staff was extremely rude. I…read morewill find another place to take her if that is what you get on the phone I can't imagine how you are treated when you are there.

UPDATE: not so much a fan of his two hygienists anymore, first the lady was very splashy and kept…read moreon wiping my whole face with a wet towel (most women would hate this...) LOL, felt like a full body shower after being done, and she talks NON stop... and stops working while she talks... takes very long. the guy hygienist, though nice and less chatty, hurt me badly this last visit with his prophy, i mean my teeth are rather clean and needs very little to be done but he was heavy handed and i had cuts around my gums for a few days afterwards. HURTS.... not great, i think i'll look for another office for a hygiene checkup next time, but the dentist is still sweet, and good with kids

I recently had a filling come out of my tooth. I'm new to the area so I picked Dr. Epstein's office…read moreoff of their yelp reviews (and that they accept my insurance). I have a HUGE fear of the dentists and I can't say that I made it easy for Dr. Epstein and the hygienists but they were all beyond amazing. They talked me through each step of the process, made sure I was comfortable, and even held my hand when I needed extra reassurance. The process was quick and simple but their compassion is what I am so thankful for. I will 100% be back and recommend anyone who may have a fear of the dentist to give Dr. Epstein and his colleagues a shot.