The team at this firm are the best. Shelly Harper has been our agent since we arrived in the area…read moreand she really cares about her clients. We are very happy with our decision to work with this company.

Amazing customer service. They were able to get me medical…read moreinsurance when no one else was. Absolutely recommended them to everyone.

"Like a good neighbor, State Farm is there!" Nope... worst neighbor ever. Very rude and a terrible…read morepain to deal with. My grandmother passed away and we needed to change the policies on the auto and homeowner's insurance. When I went in to ask her about it, because I am the one paying for it, she yelled at me her list of all sorts of things I needed to do. None of which was even what I came in to talk about. So, I asked how to do it and she yelled again saying she couldn't tell me anything because, even though I'm listed as a driver, the policies aren't in my name (they're in my deceased grandma's name). I could almost understand that part but why yell out the things I need to do about the policies if she isn't allowed to talk to me about them? Why yell at all? She even yelled "How can a dead person be listed as a driver!" to which I replied, "You're the one who still has her listed even though my mother showed you the death certificate already". I left bawling in tears because of her rudeness and the way she was so inconsiderate in making a difficult time way worse.

Customer service is amazing! So helpful and knowledgeable. Even have some late night and Saturday…read moreappointments for those who can't make it in during regular business hours!

BEWARE, stay away from this certain store or maybe all? I have had countless problems with them the…read morelast 2 years and I could not leave sooner because I wanted to avoid the fee. I'll list so many reasons why my family and I had bad experiences 1) stating I had a "bad driving record" and charging me $690 a month for my car and even after I provided my DMV history mailed they took MONTHS to help me fix my regular pay. 2) every time I need assistance I talk to sarah who always leaves me on hold for a while and doesn't know the answer to any of my questions 3) I'm a mom and understand the childcare and work spaces but every time I try and call for help I hear kids screaming in the background 4) they increased our monthly house insurance WITHOUT letting us know AT ALL, we moved across the country and found out and were furious 5) I finally got to cancel our insurance with them and needed our refund check for our escrow with our new company and they didn't even send it to our new address... they sent it to our OLD address that have people living at it so now being one month and a half we're overpaying our end to our new insurance because State Farm didn't do their job right and confirm the address it was being mailed to .

worst insurance agent I've ever worked with. will go weeks without responding. forced me to…read morepurchase insurance with another company just to prove that I have insurance. she was completely unable to just send over a simple form within a few days.

I had to get a personal loan and everyone was amazing especially Kathleen she has always been there…read moreto answer any questions I had. Definitely would recommend getting a loan through them. Thank you everyone for your help especially Kathleen

Jeff, David, Carla and the rest of the staff there are the best group of financiers I have ever…read moredealt with! They work with you when times/things go wrong and work to get you in the vehicle at a price you can afford. I will always come back to them for new vehicles. I would definitely recommend them to anyone!!!

Tom's staff claims they don't know about something because they are not the ones you talked to -…read moredirectly contradicted how we asked them to open a claim since another one of their insureds hit my son and apparently don't document anything even though you can repeat who you talked to and when. cannot not recommend them enough.

Met with Tom today to discuss State Farm options for me. Tom is definitely an expert in all…read moreaspects of insurance and financial services. If you are shopping for insurance or financial services, search no more. Go see Tom or his team and they will customize a plan specific to your needs. Extremely professional and personable team!

Totally recommend! Ms. Stevick is professional, knowledgeable and gives her utmost time and respect…read moreto her clients. You will not be disappointed with her or her firm

I CHOSE chestnut but he didn't take crap from the prior DA of craven county who was rude and he…read morewent right back at her and I could respect that. The issue was when his rude behavior turned to me. I hired a lawyer bc they said I had too. But I did all the work to get my charges dropped. I'm a RN and live in greenville and work overnight with kids, I barely have time for them. I don't have time to go to court but I went EVERY time. Was I late? Yes bc I just got done working 12hrs and need to still drive to craven county. I would try to change and look presentable before court but then I just started wearing my scrubs because I didn't have time. I would call EVERY time I was going to be late then would get told to come to the office first. I would and then get told I should've went to court first. So unorganized. Nurses live pay check to pay check especially if you if kids, I don't know how he thought i had 1800 to just give him in a couple months but I didn't so the case went longer than he expected because he was waiting on me to pay. He was rude from day one. He said I needed to go to the register to figure out what my charge was and come back and tell him. I went there and she said it was a registration ticket and I had already fixed my registration and tried to fax it to the DA to get the case dropped prior to getting the next ticket but that didn't happen. So they said if you have the registration you can take it over to the DA office and get it dropped so I did and went and told him. That pissed him off bc he said I was supposed to just find out what the charge was and come back to him but I 'wanted to save a couple bucks and do it myself', now the thought never crossed my mind. This was the first time I ever had a lawyer. I just wanted to be done with having to come to Craven County. And he didn't give me a dime off which I wasn't expecting but just why even say that to your client who never mentioned that. So from that moment on our conversation were always strained. To the point he said he didn't even want to talk to me and to take my boyfriend's number so he could talk to someone with sense. Again. I'm a whole nurse so I have common sense. But again I'm doing everything he ask. Driving a hr away after working 12hrs and not falling asleep in court. He threatened to drop my case bc I hadn't paid him in full. I bank with Civic and everyone who has them knows they have no banks or ATMs so I needed to wait until they were open to get the money and then drive an hr away after working 12hrs just for him to ignore my boyfriend and then me in the court room. Gave his case to his daughter and said he didn't see us when my boyfriend made an attempt to talk to him when they went on recess and he was face to face with this man who ignored him and kept walking. Then left the courthouse after he went through his cases but mine. My boyfriend chased after him and he said oh I didn't see you, I gave the case to my daughter talk to her. I tried to get her attention and she said I don't know you and then came over and talked to us and said she would get us next. I finally left at 1pm. Still have to drive home and work 12hrs that night and be a mother with no sleep. He is very heartless and rude and I'm glad I no longer have to deal with him.

I had a legal matter that Mr. Chesnutt took care of and I do not regret a single dime I paid to the…read morelegal firm. The firm reminded me of my dates and times in court. Mr. Chesnutt instructed me were to sit in court and honestly having never been in legal trouble before, this was very helpful. My child received a traffic ticket and again, Mr. Chesnutt and the legal team handled it and while she will not make that mistake again, it was handled in a matter that did not drive up our insurance and did not take a lot of time out of her pocket being a student. The prices we paid for his services were very fair for the results that I and my child got. I would not recommend anyone else unless he, Marc Chesnutt, himself recommends someone.