Opening policies without my permission. Cancelling home owners without my permission. Continue to…read moresend me false bills 5 months after cancelling. It took nearly 4 months to cancel a policy. Staff labeled me as rude just for calling to check in every few days (My mortgage company was about to fine me because the home owners insurance was dropped at random). They said they would only communicate via email then refused to respond via email. SKETCHY company

This Insurance firm is great!! As for hurricane Florence…read morethey were right on. In most places hurricane policies NFIP is where u get ur coverage so St Farm gave me the contact number of my person doing the inspections. Was it stressful yes but all of the contacts for NFIP were great. My person at this office Tracy has given me great service an she knows her stuff. I would recommend this office to anyone in Nc.

Received a "Shelter in Place" Payback check....can't get any better than that!read more

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. My family moved to New Bern in 1974 when my father started his Allstate agency. I purchased his agency in 2002. I have the privilege to work with several generations of Allstate customers and strive to treat each customer like family.

My husband and I love our State Farm agent, Natalie Venters and ALL of her staff!!!…read moreThey are ALWAYS so friendly and helpful!!! Rose, at the front reception desk, is very nice and thorough. We hope her tenure is lengthy!!!

Rose was very helpful and friendly. She helped me get a new policy quick and easy. She gave me all…read morethe information I needed. Thank you!

Absolutely horrible agency to deal with! Never returns phone calls and quotes they give mean…read morenothing, real price is more than double what they quote. Use anyone else!

Allstate Carl Augustson - Great insurance guy alert: We experienced some customer service issues…read morewith Allstate before being transferred to Carl and in 1 hour he talked us out of switching to a different carrier without even trying. Carl is wicked smart and he just plain nerds out on insurance (sorry, Carl - I know of no better way to stress your knowledge of this industry!). He thoroughly reviewed our policies prior to our meeting and came prepared with recommendations on coverage and strategy. I have a low tolerance for insurance sales pitches and was impressed that Carl genuinely put himself in our shoes and did not simply look for opportunities to get higher premiums from us (in fact, many of his recommendations actually lowered our overall insurance costs). This guy understands how to build client trust and loyalty. If you want a review of your insurance policies and/or are considering switching agents, I strongly suggest giving Carl a call. Allstate Agency, New Bern & Morehead Email: carlaugustson@allstate.com Office : 252-638-0175 (New Bern) Office : 252-726-1727 (Morehead) Cell: 252-258-0268

I have had insurance on my home with the Cowey Agency for over 10 years. They are professional,…read moreaccurate and friendly. Everything they have done for me has been excellent.

I went through their homeowners insurance quote process online. I was given a number to call to…read morepurchase the policy as well as received a personal email from one of their agents. When I originally called, the person I talked to couldn't even find the quote and after explaining that an agent had actually emailed me she managed to contact the agent who tried to get in touch. The agent was busy and called back a few hours later and spoke to my husband. I was extremely surprised to find out that nationwide doesn't cover homeowners insurance in craven county especially since they actually gave me a price for the policy online. If you're shopping for insurance don't bother with them. You will be wasting your time.