Preeti and Joseph do a wonderful job with their patients! They ask lots of questions to make sure…read morethey know how to help you. They explain what and how to do each physical therapy exercise and observe to make sure you are doing it correctly. They are both patient and caring about everyone they work with. I have been here twice. Once for therapy after a knee replacement and a year later for injuring that knee in a fall. They are always busy with a number of patients but tend quickly and efficiently with each one.

I worked with Dr Preeti for my back and neck pain. She was so kind, helpful, encouraging and kept…read moreme positive throughout my therapy. The staff was always so kind and would highly recommend selected Care.

I recently met with an entire team of people from Orthopedic Associates of Muskegon. They were all…read moretop-notch. My EMG was performed by Dr. John Hawkins. He did a wonderful job both in the way he communicated and the way he performed the testing. Although this is a generally an unpleasant test, he made it much less so. Dr. Justin Jabara explained his findings and my MRI result in a very clear and concise manner while answering all of my questions and interruptions. As I moved along the chain I met with Dr. Christine Bowman. She made everything I was considering come together as a plan that I could digest with comforting knowledge for pre-operative, operative, and post-operative care and recovery. I am very happy to be working with such a great team of caring individuals. From the intake process through consultation, testing, surgery, office care and discharge; OAM is the best.

I had one of the most negative experiences I've encountered at a medical practice. As someone who…read moreworks in a private counseling and psychiatry office, I am very familiar with standards of patient care--and I can confidently say that the way I was treated here fell far below those standards. I sought care for a hand injury that had been managed conservatively for several weeks under the guidance of providers at my workplace. When my symptoms failed to improve and began worsening, I was advised to seek further evaluation at this facility. Upon arrival, I clearly explained my situation, including the treatments I had already been consistently following (ice, heat, ibuprofen, and a brace for nerve-related pain), as well as my anxiety due to past medical trauma. Unfortunately, the provider largely disregarded this information. I was advised to continue the same course of treatment I had already been following for four weeks, despite my repeated explanation that my condition was worsening. My concerns were not meaningfully addressed, and no alternative plan was discussed until much later. When the nurse brought in a brace, I explained it was the same type I had already been using without relief. The nurse acknowledged this and relayed it to the provider. Only then--after it was clear I was upset--did the provider attempt to revisit my care plan. Additionally, I was deeply uncomfortable with the lack of privacy and professionalism prior to even being seen. I overheard conversations about my case at the nurses' station, just outside my exam room, in a manner that felt dismissive and inappropriate. This contributed to an already distressing experience, especially given that I had communicated my anxiety and past trauma. At no point did I feel genuinely heard or supported until I became visibly upset. Compassion, attentiveness, and respect should not be reactive--they should be the baseline of patient care. As someone who works in healthcare myself, particularly in the mental health field, I find this experience both disappointing and concerning. Patients deserve to be treated with dignity, empathy, and careful attention to their concerns--especially when they are in pain and seeking help.

This rehab facility is amazing! My pediatrist referred me for severe foot pain, not relieved with…read moreinjections and orthotics. After a an extensive review of my symptoms, Lynae and Nick felt my pain was nerve-related coming from my back. Exercises, reevaluation, and added exercise I'm pain-free. Discharged with a plan to keep me well I am back to doing the things I love. Golf, walking, exercising, and caring for my grandkids.

Great service! These folks know how to identify and treat an injury. Very accommodating in…read moreschedule. Great location, easy access to building and parking.

Super friendly and personable staff who are also experts in their profession. They are very good at…read morethorough explanations as to how things in the body work, what the purpose of each exercise is, and what the cause and effect is on the body. It feels like they actually care about their patients as people rather than as cash cows. I've moved around a bunch and tried many PT places and this was one of the best.

I was a student physical therapist who had the wonderful opportunity to intern at NovaCare…read moreAllendale.The entire staff here are absolutely fantastic. They work like a family - laughing, teasing, and going through tough times together. They make their patients feel like family and welcome them with smiles. Tara is the front desk genius. She will do everything in her power to help patients with schedules, insurance, and goes above and beyond helping in the clinic. Dr. Eric Broadworth is a highly trained and skilled therapist that goes above and beyond for his patients - meeting them at gyms, games, and squeezing them in for treatments if they need it. He is extremely knowledgable with all things orthopedic and manual therapy. Dr. Nick McBride is also a highly trained and skilled therapist. He works with the athletes at Grand Valley State University in the afternoons treating and rehabbing them back to play. He loves to laugh and talk - and always treats his patients with respect. Choose NovaCare Rehabilitation for all your injuries. They have an awesome staff and will truly take care of you by guiding you, encouraging you, and teaching you the tools to take your health into your own hands.