I posted before and after pictures for reference on how my 7 month old Australian Shepard looked…read more It was my 3rd time taking him here, and never had issues the first 2. Yes it's a long wait, but most groomers are. I took my boy Queso on Friday 5/10 and explained what I wanted. I said, absolutely no shave down because Aussies shouldn't be without their coat. The lady took notes and said something around the lines like " short, but not too short to mess up the coat". I was happy she understood the importance. When I picked him up at 1:00 pm, as soon as I walked in and before even seeing my dog....The lady said she wouldn't charge me and apologized for having accidentally shaved him completely. She said she wasn't fully paying attention to my instructions and "should've called me" but of course didn't. I was more sad than angry because my doggo loves to be out in the park and around our yard but now we have to be careful he doesn't get sunburned. I will no longer be coming here, but if you take your pup, perhaps stick around to be sure they get it right.

I've taken my 2 dogs here for the past 6 months with no issues. As far as the grooming, I have no…read morecomplaints. They always did a good job. They did keep my dogs for over 4 hours each appointment, but I believe my dogs were treated well while there. My complaint is customer service oriented. I had an appointment, which I made 6 weeks prior. Work and life happened, and the appointment skipped my mind. I received a call from, who I guess was the owner, 20 mins after my appointment time. She was not happy and reminded me that I had an appointment. I apologized profusely and asked if it was to late to bring them in or reschedule. She chuckled at me and said "It's way to late to bring them in and we don't accept clients who don't call about their appointments." I was taken aback at her smugness and lack of regard for my apology and explanation. Keep in mind, I've never missed an appointment. On top of that, I've always tipped her very well. I was disgusted by the way I was treated. I was judged and dropped by this groomer with absolutely zero hesitation. I know they have a business to run, and I would totally understand if I had missed prior appointments. But that wasn't the case. If, for any reason, it's a possibility that you could forget about your appointment, I do not recommend Groomindales. They don't care. You will get a phone call, where you are belittled, and treated like you missed the appointment on purpose. And then they will drop your pets as clients. Horrible customer service and the owner/manager obviously thinks a-lot of herself. If I could give them less stars, I would.

wow! it was our dogs first time with itchy pooch and they were very happy coming back. they are…read morepretty anxious dogs so we were really surprised and nervous at first. wish we found out about these guys sooner! definitely recommend

Alicia was amazing with our sweet Brody he needed a grooming very seriously and she did a amazing…read morejob she made our Brody look so Handsome he is so happy Thank you so much Alicia

Never coming again and I do not recommend this place and wouldn't to anyone. I had a very…read moredisappointing experience with this groomer for my long-haired Pomeranian. I requested a simple trim, but they left my dog looking completely uneven and choppy on all sides. His tail was cut far too short, and his face was poorly done, making it clear that the groomer lacked the necessary skill. The overall result was unsatisfactory and upsetting, and I would not recommend this place to anyone. I certainly won't be returning.

I needed a new groomer and recently decided to take my yorkie here. My dog got assigned to Denise,…read morewho was absolutely amazing; I've used her twice so far. She patiently listened to my LONG list of requests without making me feel rushed and asked for clarification when needed. The first time I went to her, I had given her a handwritten list of everything I wanted done; I was pleasantly surprised to see upon my second visit, that she had saved it. It was very apparent to me that she worked hard to accommodate my requests and that she genuinely cares about doing a great job. My dog gets highly anxious when she goes to get groomed, so I appreciate that Denise is soothing and patient with her. I really appreciate Denise's work ethic and great attitude, as that is hard to find these days. If you are looking for a groomer, I would highly recommend Denise.

We've been coming to Pet Envy around three years now. This may sound weird, but my dog loves to get…read moreher haircut. She always gets so excited. My dog always smells so good when I pick her up and her haircuts are always so cute with cute little bows in her hair..

Can someone answer the phone? All day in a cage is not acceptable. If not enough help cut back on…read moreappts.? More grooming training.

Sue Ellen is always happy to go see Miss Alicia at TLC! She…read moreconsistently looks GREAT after her "Beauty Parlor" appointment and I genuinely trust the staff.

Alisha and TLC are NOT closed! Yelp has an error. Alisha is…read morefantastic and she has been grooming our mini doodle since she was 12 weeks old (we took her as a pup to get her exposed to the groomer) Alisha always does a great job getting cookie in and she is one of the more reasonably priced groomers in the entire city. Thank you Alisha for always doing a great job with Cookie!

My cats came back clean, shaven, & nails trimmed. Last time my orange cat didn't recognize the…read moregroomed cat & started tripping. Like hissing, paw striking his older sis. She took care of you when you was babies orange cat. So that's when I decided, he'll get his day with the clippers too. They both feel soft like Suede. Well let's see if it cuts down on their shedding. Great service, they communicate via text or telephone. Located in a shopping center with plenty of parking. They give you a discount if you rebook too

I took my dog to get cleaned and groomed like I have been since he was a puppy. After I got him…read moreback from his haircut his eyes were crusted shut and gooey with puss, a day later he was blind and still remains that way. I called the groomers and all they had to say was, "It happens sometimes" DO NOT RECOMMEND THIS GROOMER!

This is my second time using TransfurmatIons and I have to tell you my Poodle looks and smells…read moreamazing!! I have never been more pleased with his outcome and I have taken him to several different places ... I will continue he to use Transfurmations and to build a nice Repore for Mi Amore... if you have any doubt .. don't !! I am super picky and I have no problem Recommending them!!

Made an appointment, groomer called in sick the day of the appointment, and has never called back…read moreto reschedule

Amazing place to take ur fur babies especially with the amazing talented groomer Jennifer thereread more

Amazing! My golden retriever Apollo had his first grooming appointment here today. We booked his…read morefull groom on the phone earlier this week with Kandace (one of their groomers) and she was very helpful and kind. Our appointment today was with the groomer Jennifer. Jennifer has been grooming for 25+ years and her grooming expertise and patience with him surely does show her knowledge. She made this such a lovely experience for Apollo who has a lot of anxiety especially when he's somewhere that is not home. Though he was nervous when I dropped him off, by the time I picked him up he was so happy to see me and had calmed down much. These ladies pampered him and he trusted them quickly, which reassured me how well they cared for him while he was there. A great aspect about the ambiance of this business is the layout/size of the room. It is a much calmer and smaller environment than you'll see at many groomer chains (such as Petsmart). They get started right away and get done in a timely manner; Apollo's groom took exactly two hours. They offer hypoallergenic/medicated shampoo for pets with sensitive skin, which we took advantage of. The full groom consists of a bath, brush out, nail trim, ear cleaning, teeth brushing, and hair trim. He looks fantastic. This is the best i've ever seen him look! I'm so glad I found this gem and we look forward to taking him here for grooming. Thank you, Jennifer, you did an outstanding job!