I spoke with Aaron and Aaron during a visitation I found…read morethem to be extremely helpful an absolute wealth of knowledge. I felt like I could have talked them all day about the funeral business. Great guys 5 stars across the board. I'll definately keep JHBJ in mind for my family's time of need. Thanks

My experience with Joseph H. Brown Funeral Home in Baltimore, Maryland--where do I start?…read more When my father, Warren McLean, passed away at home on May 30, 2026, while under home hospice care, I contacted the funeral home to have him transported. From the very beginning, things went smoothly. The two gentlemen who came to my home, Anthony and Aaron, were professional, compassionate, and respectful. They carefully explained the transportation process and removed my father from our home with dignity and care. When it came time to make funeral arrangements, we met with Mr. Brown Jr. himself. He took the time to explain the process, the services available, and the associated costs. Of course, discussions about expenses are never easy during a time of grief, but I understood that this is a business and there are necessary costs involved. Overall, that part of the process was handled professionally. Next, I worked with Ms. Johnson. Initially, she came across as a little reserved, but as our appointment continued, she warmed up and became very kind and helpful. She answered my questions, guided me through what clothing and items I needed to provide for my father, and made herself available whenever I needed clarification. There was a scheduling error that resulted in my service being double-booked, requiring us to change dates. While that was frustrating, mistakes happen, and Ms. Johnson immediately corrected the issue and accommodated us in other ways. For that, I am grateful. Unfortunately, things became difficult on the day of the viewing. There were several things that were supposed to have been done for my father that were not done. Most importantly, jewelry that I specifically wanted him to wear had not been placed on him. Naturally, my family and I had questions and concerns. When we attempted to get answers from one of the staff members, a brown-skinned gentleman whose name I do not know, we were met with an attitude that was rude, dismissive, and unprofessional. At one point, when my brother was asking questions, he responded by asking if my brother had ever attended mortuary school. No, none of us have attended mortuary school but that was our father lying there. We were grieving, confused, and simply looking for understanding. The issue was never about whether we had professional training. The issue was that we were a grieving family seeking answers. His lack of compassion and poor customer service escalated an already emotional situation. Thankfully, Anthony stepped in and completely changed the tone of the interaction. He took the time to explain everything thoroughly and respectfully. He understood that grief affects people differently and that families often have questions. That is all we wanted from the beginning. The other staff member could have handled the situation the same way, but instead chose to be rude and dismissive. I strongly recommend that this employee receive additional training in customer service and grief sensitivity. Mortuary training may teach the technical aspects of the profession, but customer service and compassion are equally important when dealing with families during one of the most difficult moments of their lives. On the day of the funeral, everything once again went smoothly. Anthony and Aaron were there, and they treated my family with kindness, dignity, and respect. They never made us feel like just another family, another number, or another paycheck. They understood that we were grieving and treated us accordingly. I cannot say enough positive things about Anthony, Aaron, Ms. Johnson, and the lady at the front desk whose name I unfortunately cannot remember. They were professional, compassionate, and caring throughout this process. Mr. Brown Jr., I encourage you to take a closer look at certain members of your staff. While some employees represent your funeral home exceptionally well, others could benefit greatly from additional training in customer service and dealing with grieving families. Despite the issues we experienced, I am thankful for those staff members who treated my father and my family with the dignity, compassion, and respect we deserved during such a difficult time. The McLean Family

Harrison Memorial Accessories' services were right on-time with the compassion needed during the…read moretime of letting go of the hurt to restore and move forward without our love ones. Very empathic, caring and professional in the moments of business transactions. Had much patience with viewing the wide variety of products to select. I highly recommend them for helping to mark love ones place of remembrance. An inexpensive valuable choice.

From the owner: We offer prompt customer service and in-store installations, providing support and convenience for…read morefamilies during their time of need."

The service my family received for my brother's arrangements was not acceptable. His body had an…read moreodor and it was quite evident the makeup was not properly done; wax seems to have been used instead. The state of his body was said to be a factor by George however, there were NO bruises, cuts, or traumas that caused his death or present once his body was picked up from the home. For some odd reason, the barber had to cut my brothers hair while he laid in the casket fully dressed instead of on the prep table. He had beautiful long eyelashes that somehow disappeared and some fingernails had terribly darkened. I'm led to believe he was not properly refrigerated or properly embalmed. When my sister called Liberty Rd location regarding another matter, she was told the days of services rather than asked what works best for the family. Once days were finally confirmed, the website wasn't updated until an hour before viewing. Stream viewing was unavailable even though it was an extra cost that was paid. Staff didn't display much empathy or professionalism. A few courtesy extra copies of the obituaries wouldn't be made even after how much we paid. We also wanted an outside casket BUT, they wanted to charge $1,000 just to receive it. These services are not acceptable and not recommended for even your pets. Having 4 locations DOES NOT mean the quality is there. Grieving families are definitely being taken advantage of. There was no ministry or acts of Galatians 5:22-23.

My family experienced a devastating loss on June 28 and a family member reached out to Vaughn Green…read morein Randallstown. They were the most unprofessional staff I have ever encountered especially at such a grief stricken time. My brother was handled so carelessly and it was truly devastating to my family especially my mother. When we went for the viewing he smelled badly from DECOMP in which they let happen by not keeping his remains in a cooler climate. You could clearly see SLIPPAGE that they tried to cover with mortuary wax. When asked why he had no eye lashes they told us he didn't have any when he got there which was a LIE then they proceeded to try and glue lashes on which made it even worse. We requested several times for him to be pulled from viewing because of the POOR job that was done with makeup. The smell on him was so strong that others noticed and made mention of it. The barber that came to cut his hair had to do so in the casket while he was fully clothed for viewing with no cover or protection for his clothes instead of using a prep table. Hair was all over his face and eye area because of the use of wax it made it harder to blow off. When my brother left the house on June 28th he had absolutely no injuries or trauma of any sort to his body so why would he have Skin SLIPPAGE or be in decomp period if not for lack of care by VAUGHN GREENE FUNERAL HOME?? I have photos before and after it was so horrible to think that the people you trusted to care for your Love One would do such a terrible job. They was no sort of Christian behavior and I was really disappointed in the services that we received. This x is only half of it so you could imagine the rest. I am considering seeking legal counsel because of this horrific situation. Please be careful of who you trust with your loved ones some people are not fit to handle the deceased it's just all about the money for them and that theory was proven 10 times over for me and my family.

They took care of every detail for us. I thank them for their concern and consideration and…read moreexpertise. It is much appreciated.

After my wife's death in a hospital hospice, McNabb's people handled every detail of her cremation…read moreand ordering death certificates. They finished the process in less than a week. When it was time for me to identify her body, they were more than willing to allow me to bring her dog for a final visit. There was no funeral or memorial service, so I cannot comment on how easy they may be to work with if you need those services. However, everyone that I dealt with personally was as helpful as possible.

Very caring folks, I'm slow so the fact that they took time to go over every detail a few times…read moremeant a lot to me! Everything they said they were going to do was taken care of without fail. Thanks so much to everyone!

Thoroughly disappointed with Hubbard's services. My loved one looked atrocious. While I understand…read moremaking the deceased look good must be difficult, my father looked awful, almost grotesque....which was very upsetting to my family. The music played during the viewing hours was too loud and inappropriate. The one star I gave was for the attentiveness of the staff.

They were very accommodating and kind during this difficult time. They were also quick to respond…read moreand answer all questions quickly.

The staff was patient and helpful during this rough time. They were even patient and helped me with…read moreobtaining forms from other businesses. I truly thank everyone how they assist us and obtaining dad's flag .....Thanks a million and the pricing is definitely reasonable

Don't believe the negative reviews. Walt Tegeler is the best, for service, price and timeliness. I…read morehave (unfortunately) had to use him twice and have recommended him to others in my family.

We don't recommend this place at all. This place has been one of the worst of our experience. Once…read morethey take your money, you don't hear back from them for months and you yourself have to do the constant following up on literally everything/throughout. We've heard nothing but excuses and delays after delays. The average time it takes is usually 4-5 weeks or 20-25 business days but they quoted that it would take a couple more weeks on top of that which was fine but the entire process has taken several months (nearly half a year). Also, everyone who saw the installation has said that it looked cheap and poor in quality. We really regret using this company. Please look at multiple places before making your decision.