The day of my father's funeral took a turn for the worst upon our arrival at Woodlawn Cemetery…read more When we arrived at the assigned mausoleum, the vault workers were waiting for our arrival. The military honors were rendered and the funeral director prepared us for the casket/vault closing. The cemetery workers then began to just stand around without any explanation for about 10 minutes. Finally one of the workers announced that they forgot the caulk and that they sent someone to go get it and bring it to the site. Because it was extremely hot being in the open sun that day with temperatures well into the upper 90s, many of the friends and family got back in their cars and some left. After about 30 minutes, someone finally arrived with the caulk. There were about 4 family members who endured the heat and stayed. To make matters worse, the guy responsible for mounting the outer plate couldn't figure out how to work the reversible ratcheting screw driver! Even the funeral director said that he had NEVER seen anything like that happen in all of the years he has been in the funeral business. I will be reaching out to Mr. John Sockriter (manager) to express my utter dissatisfaction with their services. Also, the roads at the cemetery are horrible! They are very torn up and full of small and large pot holes. If you are going to use Woodlawn Cemetery, please read the reviews and discuss with your counselor.

The owner, John L. Yeatman, does not care about the customers and workers of Woodlawn Cemetery. He…read moreis a deeply arrogant and unpleasant man who lays off the most underpaid employees that have worked for him for years under the guise of "losing money" just to turn around and hire his daughter who just graduated college. When told that the road is full of potholes that get worse every year he will scoff in your face. He's not around to see them or drive over them, so why should he care? I wonder if he would feel the same way if the roads in his Potomac neighborhood looked the same way? Somehow I doubt it. It doesn't take a genius to see that every year the amenities and grounds get worse and worse while the prices get raised by hundreds of dollars (once they raised prices TWICE in the same year). They used to have events around the holidays for the local community and families of the deceased - they no longer do any of that. The sales manager, John Sockriter, is the most incompetent manager I have ever met in my entire life. He would literally sneak out the back door if he heard a customer asking to speak to a manager, letting the underpaid receptionist deal with all of the fall out of his sales teams poor customer service. He also once took home one of the Canadian geese from the cemetery AND ATE IT. Those geese live off of stale white bread and dirt, so that tells you exactly how smart he is. His subordinates have no respect for him because he sits upstairs on his phone all day and hasn't actually sold anything in years. He still brags about being number one in sales in 1995 and his office is covered in sad little "#1 in sales - 1997 third quarter" plaques (lmao). He can't write a contract let alone send a fax from the fax machine. A sales counselor was drinking on the grounds, getting into belligerent arguments with women on the staff and everyone knew about it, including him. He did nothing about it until they realized that counselor was also STEALING FROM CUSTOMERS and only then there were consequences. All three of the white managers are incredibly ignorant and actually quite racist which is very unfortunate considering the main customer demographic is the local Black community. The office manager, the grounds superintendent and sales manager are yes men to the owner and could care less about improving the experience of their clients or subordinates. They are completely out of touch with how their younger employees basically live in poverty if they don't get second AND third jobs. I am all for supporting small businesses but this is not one of them. Instead of investing in the cemetery, the owner uses it to purchase other cemeteries in different states instead of putting that money back into the cemetery. It's sad because it really could be a spectacular historical cemetery for the local community. They are running that cemetery into the ground and they simply don't care. This cemetery exemplifies exactly what is wrong with corporate capitalism today. Short term profits are king and everything else is a second thought. It's so bad that they haven't even been paying for their employees health insurance on time EVEN THOUGH IT STILL GOT DEDUCTED FROM THEIR PAY. When the owner was emailed about this issue he did what he always does - he completely ignored the email. That should tell you everything you need to know about him. 0/10 - I would not recommend this cemetery to my worst enemy.

I spoke with Aaron and Aaron during a visitation I found…read morethem to be extremely helpful an absolute wealth of knowledge. I felt like I could have talked them all day about the funeral business. Great guys 5 stars across the board. I'll definately keep JHBJ in mind for my family's time of need. Thanks

My experience with Joseph H. Brown Funeral Home in Baltimore, Maryland--where do I start?…read more When my father, Warren McLean, passed away at home on May 30, 2026, while under home hospice care, I contacted the funeral home to have him transported. From the very beginning, things went smoothly. The two gentlemen who came to my home, Anthony and Aaron, were professional, compassionate, and respectful. They carefully explained the transportation process and removed my father from our home with dignity and care. When it came time to make funeral arrangements, we met with Mr. Brown Jr. himself. He took the time to explain the process, the services available, and the associated costs. Of course, discussions about expenses are never easy during a time of grief, but I understood that this is a business and there are necessary costs involved. Overall, that part of the process was handled professionally. Next, I worked with Ms. Johnson. Initially, she came across as a little reserved, but as our appointment continued, she warmed up and became very kind and helpful. She answered my questions, guided me through what clothing and items I needed to provide for my father, and made herself available whenever I needed clarification. There was a scheduling error that resulted in my service being double-booked, requiring us to change dates. While that was frustrating, mistakes happen, and Ms. Johnson immediately corrected the issue and accommodated us in other ways. For that, I am grateful. Unfortunately, things became difficult on the day of the viewing. There were several things that were supposed to have been done for my father that were not done. Most importantly, jewelry that I specifically wanted him to wear had not been placed on him. Naturally, my family and I had questions and concerns. When we attempted to get answers from one of the staff members, a brown-skinned gentleman whose name I do not know, we were met with an attitude that was rude, dismissive, and unprofessional. At one point, when my brother was asking questions, he responded by asking if my brother had ever attended mortuary school. No, none of us have attended mortuary school but that was our father lying there. We were grieving, confused, and simply looking for understanding. The issue was never about whether we had professional training. The issue was that we were a grieving family seeking answers. His lack of compassion and poor customer service escalated an already emotional situation. Thankfully, Anthony stepped in and completely changed the tone of the interaction. He took the time to explain everything thoroughly and respectfully. He understood that grief affects people differently and that families often have questions. That is all we wanted from the beginning. The other staff member could have handled the situation the same way, but instead chose to be rude and dismissive. I strongly recommend that this employee receive additional training in customer service and grief sensitivity. Mortuary training may teach the technical aspects of the profession, but customer service and compassion are equally important when dealing with families during one of the most difficult moments of their lives. On the day of the funeral, everything once again went smoothly. Anthony and Aaron were there, and they treated my family with kindness, dignity, and respect. They never made us feel like just another family, another number, or another paycheck. They understood that we were grieving and treated us accordingly. I cannot say enough positive things about Anthony, Aaron, Ms. Johnson, and the lady at the front desk whose name I unfortunately cannot remember. They were professional, compassionate, and caring throughout this process. Mr. Brown Jr., I encourage you to take a closer look at certain members of your staff. While some employees represent your funeral home exceptionally well, others could benefit greatly from additional training in customer service and dealing with grieving families. Despite the issues we experienced, I am thankful for those staff members who treated my father and my family with the dignity, compassion, and respect we deserved during such a difficult time. The McLean Family

My Grandparents are entombed in the Mausoleum and I wanted to have my Mother and Aunt join them as…read morethey had requested to be with their parents in eternity. The director was most helpful in making the unique arrangements and helping with all the peripheral requests and support. The paperwork was all worked remotely as I live out of state and everything was ready when we arrived. All at the memorial service, held in the entrance to the mausoleum and 'Zoomed' to both coasts, were able to watch the process of entombment of my mother and aunt cremains in the crypt in a very dignified ceremony. The mausoleum is one of the oldest in the country and has some maintenance issues, but it is obvious the staff is working to resolve them. I had seen the video from a few years ago, but this staff is working to fix the years of neglect they inherited and are making progress. The entrance code worked fine and seems important to control potential vandals from further damaging the priceless stained glass throughout the building.

I came in from out of town and wanted to visit my grandparents' resting place inside the Lorraine…read moreMausoleum. The front entrance was locked, and I noticed there was a sign on the back entrance that said if you do not know the code, then contact the office for the code during business hours from 9-4 M-F, Sat. 9-2. I called the next day, and the male caretaker told me the code, so I went back later that day before my flight out on Monday at 5:30 p.m. I tried the code, but no luck. I wasn't told that the code only works during business hours. When I got back from my flight, I called the male caretaker back two days later, and he was very rude and condescending. I asked him to amend the existing sign to alert people that the mausoleum is only open during business hours too. He was very rude and informed me it was common sense. I got very angry and hung the phone up on him. Also, you have to push the asterisk (*) after the code too, something he didn't tell me when he first gave me the code. I understand the need to lock up the mausoleum, but posting the hours that it is open is VERY critical for the visiting family members.

The service my family received for my brother's arrangements was not acceptable. His body had an…read moreodor and it was quite evident the makeup was not properly done; wax seems to have been used instead. The state of his body was said to be a factor by George however, there were NO bruises, cuts, or traumas that caused his death or present once his body was picked up from the home. For some odd reason, the barber had to cut my brothers hair while he laid in the casket fully dressed instead of on the prep table. He had beautiful long eyelashes that somehow disappeared and some fingernails had terribly darkened. I'm led to believe he was not properly refrigerated or properly embalmed. When my sister called Liberty Rd location regarding another matter, she was told the days of services rather than asked what works best for the family. Once days were finally confirmed, the website wasn't updated until an hour before viewing. Stream viewing was unavailable even though it was an extra cost that was paid. Staff didn't display much empathy or professionalism. A few courtesy extra copies of the obituaries wouldn't be made even after how much we paid. We also wanted an outside casket BUT, they wanted to charge $1,000 just to receive it. These services are not acceptable and not recommended for even your pets. Having 4 locations DOES NOT mean the quality is there. Grieving families are definitely being taken advantage of. There was no ministry or acts of Galatians 5:22-23.

My family experienced a devastating loss on June 28 and a family member reached out to Vaughn Green…read morein Randallstown. They were the most unprofessional staff I have ever encountered especially at such a grief stricken time. My brother was handled so carelessly and it was truly devastating to my family especially my mother. When we went for the viewing he smelled badly from DECOMP in which they let happen by not keeping his remains in a cooler climate. You could clearly see SLIPPAGE that they tried to cover with mortuary wax. When asked why he had no eye lashes they told us he didn't have any when he got there which was a LIE then they proceeded to try and glue lashes on which made it even worse. We requested several times for him to be pulled from viewing because of the POOR job that was done with makeup. The smell on him was so strong that others noticed and made mention of it. The barber that came to cut his hair had to do so in the casket while he was fully clothed for viewing with no cover or protection for his clothes instead of using a prep table. Hair was all over his face and eye area because of the use of wax it made it harder to blow off. When my brother left the house on June 28th he had absolutely no injuries or trauma of any sort to his body so why would he have Skin SLIPPAGE or be in decomp period if not for lack of care by VAUGHN GREENE FUNERAL HOME?? I have photos before and after it was so horrible to think that the people you trusted to care for your Love One would do such a terrible job. They was no sort of Christian behavior and I was really disappointed in the services that we received. This x is only half of it so you could imagine the rest. I am considering seeking legal counsel because of this horrific situation. Please be careful of who you trust with your loved ones some people are not fit to handle the deceased it's just all about the money for them and that theory was proven 10 times over for me and my family.

They took care of every detail for us. I thank them for their concern and consideration and…read moreexpertise. It is much appreciated.

After my wife's death in a hospital hospice, McNabb's people handled every detail of her cremation…read moreand ordering death certificates. They finished the process in less than a week. When it was time for me to identify her body, they were more than willing to allow me to bring her dog for a final visit. There was no funeral or memorial service, so I cannot comment on how easy they may be to work with if you need those services. However, everyone that I dealt with personally was as helpful as possible.

Very caring folks, I'm slow so the fact that they took time to go over every detail a few times…read moremeant a lot to me! Everything they said they were going to do was taken care of without fail. Thanks so much to everyone!

Thoroughly disappointed with Hubbard's services. My loved one looked atrocious. While I understand…read moremaking the deceased look good must be difficult, my father looked awful, almost grotesque....which was very upsetting to my family. The music played during the viewing hours was too loud and inappropriate. The one star I gave was for the attentiveness of the staff.

They were very accommodating and kind during this difficult time. They were also quick to respond…read moreand answer all questions quickly.

The staff was patient and helpful during this rough time. They were even patient and helped me with…read moreobtaining forms from other businesses. I truly thank everyone how they assist us and obtaining dad's flag .....Thanks a million and the pricing is definitely reasonable

Don't believe the negative reviews. Walt Tegeler is the best, for service, price and timeliness. I…read morehave (unfortunately) had to use him twice and have recommended him to others in my family.

We don't recommend this place at all. This place has been one of the worst of our experience. Once…read morethey take your money, you don't hear back from them for months and you yourself have to do the constant following up on literally everything/throughout. We've heard nothing but excuses and delays after delays. The average time it takes is usually 4-5 weeks or 20-25 business days but they quoted that it would take a couple more weeks on top of that which was fine but the entire process has taken several months (nearly half a year). Also, everyone who saw the installation has said that it looked cheap and poor in quality. We really regret using this company. Please look at multiple places before making your decision.

My niece passed away in March 2026 in Maryland, and because I live in New York, her friends and I…read morehad to make funeral arrangements from out of state. We chose Chatman Harris Funeral Home because we wanted to support a Black-owned business. Initially, everything seemed fine. They picked up my niece, the viewing was handled professionally, and the staff was courteous in person. Unfortunately, that is where the positive experience ended. Throughout the process, I received conflicting information about timelines for holding a funeral service. One employee told me we had ten days after my niece was picked up, while another later told me everything had to happen immediately. That inconsistency caused unnecessary stress and forced us to rush to Maryland. The biggest issue was the complete lack of communication after the cremation. For about three weeks, I called every other day trying to get updates on my niece's ashes and death certificates. My calls were rarely returned. I eventually had to text an employee directly just to get someone to respond. Every update came only after I reached out first. I was told the ashes would be shipped, then told they couldn't because they were waiting for the death certificates. Then I was told they would get the certificates the next day. That didn't happen. Later I was told the office was closed. Again, I had to keep contacting them because no one kept me informed. After nearly two months of repeated phone calls, texts, delays, and broken promises, I finally received my niece's death certificates on May 27, 2026. Losing a loved one is hard enough. Families should not have to chase a funeral home for basic communication or important documents. While the services themselves were handled respectfully, the poor communication, inconsistent information, and lack of follow-through made an already painful experience much more difficult. I sincerely hope they improve their communication with grieving families.

Thank you Chatman-Harris. My Aunt had to bury her Son. We are very pleased. They worked with the…read moreHonors Guard to create a beautiful service at both locations. They were very friendly and answered all our questions. Our initial date had to be scheduled due to the snow and they provided us with new dates in no time. The obituary was absolutely beautiful. We are very much pleased. Thank You All!!

I am highly impress with Chuck. His work ethics, his craftmanship, he had done an incredible job…read morefor me. He is honest and a fair pricing man. I would employ him again and again. I Highly recommend him, for you would not be disappointed.

Highly recommend Chuck Bowman's bricklaying and concrete repair work. See before and after photos…read morebelow