If you're a tenant looking to rent one of their properties be wary of Rhona Stultz! She is…read morecurrently attempting to keep hundreds of dollars from our security deposit! She is charging us for what is routine maintenance on their end to get the house ready for new tenant. We paid our rent on time and We're never late with rent. We were model tenants and paid $36,000 in total for the year we lived there. we handled a majority of our own maintenance work because they were awful about responding in a time manner. we left the house looking better than when we moved in and she's still trying to keep $715 out of our deposit! She has not been responding to my emails about the situation and i believe is planning on forcing us to take them to court to even hear back!! This is SLUMLORD behavior!

I honestly can't say enough good things about cascadian property management! We have in our new…read moreplace for a little over a month and couldn't be happier! Any issues wether big or small they are on it. And the communication is absolutely there! We do look forward to being long term residents. Definitely recommend for a property management company, the best I've ever dealt with.

Leanna is wonderful! I really can't say enough good things about her. She's knowledgeable, patient,…read morefun to work with, and responsive to texts and emails. Working with Leanna, I had complete confidence that the process would go smoothly and that I was in good hands. We got our dream house for the price we could pay. When we were done, I felt like Leanna was truly happy for us and celebrated this important moment in our lives. She even sent us two big crates of moving boxes. I recommend her 100%

Leanna is a class act, top notch realtor. She handled every part of selling my house with…read moreexpertise and a wealth of knowledge. Leanna's guidance and recommendations were spot on to ensure getting the best price for my house while spending the least amount of money. Leanna has a very responsive and timely communication style. She has a straight forward approach, which is refreshing these days. Her staging and use of Zillow showcase highlighted my home above the others. I received a cash offer for full asking price the same day that my house was listed thanks to Leanna. If you want someone you can trust, who shows up with a smile and does what she says she is going to do, Leanna is the one to call. She is also really funny and has some great social media videos.

Karen is just solid people! Made the whole move in process go so smoothly - could not be more…read moregrateful for her willingness to help out wherever she can.

After speaking with a number of property management companies, I decided to go with Karen at Summit…read moreRental Management. She seemed dialed in on Salem's property scene and was initially responsive enough to entrust her with my business. She had high ratings on Yelp and other platforms, so it seemed like a sure thing. I learned quite a bit in my year of working with her: * She's got a lot of ties with the Salem Housing Authority and various organizations in the local area. She has a good amount of experience with various forms and the process it takes to expedite them. * At 10% commission, her fee seemed quite standard for the area. * This is a family run business, consisting of Karen and her daughters. I believe she does most of the face-to-face work and makes herself available to tenants and prospective clients. * She takes Fridays off and most of the weekends. * She is not the most responsive with email. Most of our replies have been between 4 days to a week. * When in doubt, call. She is the most responsive in the mornings and is the least responsive in the afternoons and evenings. * She does not have an online system / portal for folks to check up on their properties. Instead, a monthly report via Quickbooks is scanned and sent as a PDF. The scans are likely done manually, given the non-stop alignment issues. * We had communication issues and accounting issues. They were resolved, but not without a lot follow up. At the end of the day, I think Karen is a super nice person but seems to be at a pace where it may be tough for folks who need an immediate answer. It would be recommended to be on the ground in Salem and to relay any thoughts in person.

I highly recommend Melina, who helped me buy my first home. As a single, 30-something woman,…read moreMelina was exactly the agent that I needed to help me feel confident about my home search and purchase. My search took months because of my own narrow criteria and budget. During that time, Melina met me at every house I wanted to see and gave me her candid assessment of each property. She steered me away from many houses that would've been a bad fit for me, and she never pressured me to settle for the wrong house. And once we found the right one, she shepherded me through the transaction with her trademark steadiness and practicality. The purchasing process had plenty of stressful moments, but it was reassuring to have Melina and her years of experience on my side. And her support didn't end on closing day either--when I had to go out of town right after closing, she fed my newly-acquired koi and got rid of a few unwanted items the seller left behind. I'm grateful that I got to work with Melina to purchase a house that I love.

HORRIBLE TRAUMATIC EXPERIENCE My amazing father has dementia…read moreand my family is dealing with the many challenges that come with this disease including the loss of his drivers license and the decision that he can no longer care for himself. It was time to sell his home and he would move to a place where meals are provided and other care that he needs is available. Mind you my parents have only purchased 2 homes in their lifetime and still reside in my childhood home. They are not savvy or knowledgeable about anything related to selling a house. I was ultimately referred to the realtor's broker Melina who contacted me about my requests for fliers and/or a QR code and using social media to promote the house and specifically that in the walkable neighborhood of Englewood where my dad's house is located is a great way to inform people about my dad's remodeled and quaint home. I was told that fliers, social media and other suggestions for advertising were NOT within the advertising agreement that my dad signed with my mom present. They are responsible for signing the agreement but they also didn't know that for the agent/broker commission that all they would essentially receive is staging for a tiny 2 bed 1 bath home, pictures of the property and an open house (neighbors by invitation) the open house was self serving as a way to meet new potential clients and let looky Lou's snoop around the house. I was appalled and shocked no hustle, no strategy whatsoever to make this house move quickly. I believe the house had been on the market for not even 2 weeks and when Melina the owner of this company spoke with me she was a NIGHTMARE think Devil Wears Prada Linda Wintour kind of pompous, rude and condescending. I was hurt, felt disrespected and very upset by her actions and how she treated me. It led to a total breakdown in trust and confidence in her and her agent. I'm not sure if she had even the slightest twinge of care about my family and caregivers fatigue from caring for a family member. Selling his house included the dismantling of my dads home, belongings and it's a painful experience for him and our family. Hiring a realtor and a broker is supposed to take the responsibility and stress away from the family turning it over to "professionals" who happily collect commission and that is when we decided this was not a safe or honorable place to place our trust. The worst part is that I informed Melina owner/broker that my dad didn't have a copy of his signed contract nor did my mother. The broker said that it must be in a box from his move....ummm....No. Electronic email is standard for sending a contract. I did speak to Melina/owner-broker again and I was hoping for a chance to move forward and unfortunately I was again met with a communication style that was abrupt, harsh and her goal is about winning and being right instead of seeking to understand and find common ground. On the complete opposite spectrum our agent remained positive, kind, caring and compassionate. I highly recommend her and hope she's able to find a brokerage firm that matches her energy and professionalism. We appreciate her dedication to our family.

Chun Truong is the best realtor I've come across over the many years we have bought and sold homes…read more Smooth and stress-free transaction! Friendly and professional... I will be back to him for my future needs :) Thanks Chun!

Coworker referred me to Chun when my husband and I, who were both first time home buyers, were…read morelooking for a home. After working with Chun, I can see why my coworker gave me his number. He's been in the real estate business for many years and is a great resource of information. He was very responsive to all questions, and was able to arrange for next day home viewings. He's upfront and helped us understand what to expect with finances, time frames for processes, and guided us over every offer and counter offer step. I would highly recommend Chun as a real estate agent!!

I called around yesterday to different locksmiths in the area to have the lock box cut off. I spoke…read moreto a man who had experience with lock boxes and he told me that there is a law that a realtor has to claim their lock box in a timely manner or I am within my right to cut it off. Not only that but that their license can be suspended by the Oregon real estate board if they don't come and claim their box. I wrote an email to Amy and Deli and let them know about the information I had found out. This morning, someone came and picked up the box and gave me my key back. SWEET SUCCESS!!!! Deli actually got a "thank you" out of me this morning for FINALLY finishing this stupid situation. I will still be filing a complaint with the Oregon real estate board because I don't think anyone should be treated the way my husband and I were treated.

I had the privilege of working with Amy Manning as my realtor when I sold my home in the spring of…read more2013. Without hesitation, I give Amy my highest recommendation. She knows her market extremely well; she is diligent, responsive, and very patient. Amy is very professional and personable. She clearly takes pride in doing a good job. Amy took the time to explain every part of the legal paperwork required in a real estate transaction. She knew the contracts and addendums like the back of her hand. She explained the legalese in a concise yet thorough manner. The experience at each phase of the sales effort was superior, such as innovative marketing efforts, useful insights on staging my home, effective showings and proactive facilitation during the sale negotiations. My transaction was a challenge due to a lazy buyer's agent. Amy handled this situation with professionalism and poise. She successfully facilitated the completion of all the necessary tasks in a timely manner. Another challenge was that my house was a difficult-to-finance older manufactured home. Yet my house sold within 40 days of listing, and for almost the full asking price. They accepted the house in as-is condition! Amy is the epitome of professionalism and knowledge. It has been a real pleasure to work with her.

Traits I value in good real estate agents are that they are easily accesible via phone, and…read morepleasant/courteous. Teri failed in both of these categories. After attempting to contact her during business hours (no answer on her cell phone, no answer on the office line, no voicemail options), I attempted to reach her again via her direct number. She answered, and immediately expressed annoyance and her displeasure that I had called. Based on other reviews, it appears I'm not the only one who has been treated poorly by this 'professional.' I realize everyone has an off day now and then, however, I wouldn't take any chances with an asset as important as my home, and leave it in her hands to sell. She was difficult to contact, and rude on the phone.

We've thinking about buying land up in the Sherwood or Newberg area for a while now and finally got…read morearound to looking for a realtor willing to show us some property. We lucked out big time when we called Teri. She took a lot of time to show us a bunch of properties and figured out pretty fast what we were looking for. If you're from outside the area and need a realtor who gets it so you don't have to make a bunch of trips, call Teri.

We chose Michael as our realtor because of his in depth knowledge of home renovation. We were…read morelooking to buy a fixer upper as that fit best within our budget and, as Michael has fixed up many properties himself, he seemed to be the best choice for us. Michael was very knowledgeable and walked us (first time home buyers) through the entire home buying process. Michael was able to provide his experience and insight as to the amount of work a house would take and we appreciated his perspective. He made himself available to us at all hours of the day, weekends included, and was always able to answer questions that we had in a prompt manner. Michael was quick to get important documents to us and his speed allowed us to purchase our home as the market is quite tight. For example, we looked at our house at 6pm and by 9pm the same day Michael had already prepared and sent over the offer documents for us to sign. Overall, we had a great experience and are happy with our new home and would recommend Michael for anyone else in the market.