Terrible business. I got disconnected twice during my first two phone calls, without a call back…read more Back each time to calling a receptionist, she casually admitted a problem with their phones??? Then finally I became a customer, but they wouldn't let me speak to an actual tax person to see if I was a "fit" until I paid them $240.00 deposit. I felt "wow, this must be a professional outfit, or a scam job". Then John called and was fine on the phone and we got my calculation figured out for a RMD distribution amount that I needed to withdraw from my Fidelity account. I was in their chat system by this point which seemed like a better communication style and their preferred method, which REQUIRES that you enter a PORTAL, which was fine, so long as they actually got the job done. Next, I asked what my balance was to see if my $240.00 was all spent from this one transaction or not, and to start to get my tax stuff together for him. I literally NEVER heard back from them. Also, and to conclude, John said during our initial conversation that doing an MLP stock tax form would not be a problem. Long story short, I never heard back about my balance, and I guess making that first calculation done spent the entire deposit (but don't expect a receipt or invoice showing anything from them). So I went to TurboTax for my taxes and paid an extra 50 bucks for "Expert Assist" and got my entire taxes done with extreme competence and the tax person was awesome. I am sure that Jacks would have charged me many times what TurboTax charged me, and I was just completely left with a bad taste in my mouth from the whole experience. I have no idea if my $240.00 was all spent with one calculation or not, and I'm sure I will never find out, but my TurboTax bill for doing all of my taxes, along with calculating a very complicated K-1 form and 1099s was less than $240.00 My experience was totally "jacked up". Don't bother.

The account I have had for years retired. I needed to find a new business to do my Income Taxes. I…read morechecked many reviews. Jack's caught my immediate attention. I stopped by their office. I met Michelle. We talked for a few minutes and I made an appointment for the next day. We talked and I gave her all the necessary paperwork needed. I returned 3 days later. Everything was ready and perfect. I made the right choice by using Jack's and Michelle was great. Yes, I will return every year. Thanks Michelle. Richard

What can I say about Artin and his team at Five Star that hasn't been said already. super…read moreknowledgeable, super professional, and amazing service. I do all my work with him remotely as I moved to California but didn't want to go thru the process of finding a local bookkeeper only to be disappointe. Artin was open to continue us working together even though I was no longer local. Thank goodness for that, as I'm sure it would have been a struggle finding someone as good as him.

The Five star professional bookkeeping team is amazing! My initial meeting with Artin and his team…read morewas extremely informative, they guided my husband and I through the process of becoming their clients. They made the transition very easy and made us feel comfortable at every step of the way. The entire team is extremely diligent and detailed oriented, and they are always very responsive to any of our requests and needs. We are very happy with their work. I 100% recommend them as your one and only team for bookkeeping needs. Thank you five star professional bookkeeping for all your help!

Although staff was very personable, still waiting for my tax return in November to be signed and…read morecompleted. No return calls, no follow up although payment of over $500 was made in April, Total crickets

Lizeth did cintact us in February after seeing the review on Yelp. She promised to refund our…read moremoney. We have yet to receive the money. We did have our taxes done by someone else who told us whom to contact to report her fraud. Always remember...your actions have consequences! If she couldn't give us a refund all she had ro do was be honest. Lona Bertino Charles Blakeman

I am so happy I found Cristina. She helped me clean up over three years of botched bookkeeping and…read moresetup my QBs for proper accounting. She helps me reconcile on a monthly basis and keeps my books clean and organized. I really appreciate her level of service. She is patient and very knowledgeable. I really enjoy working with her and I would say if you are thinking about hiring a bookkeeper. She is the one! I promise you won't be sorry.

Christina was extremely helpful and very knowledgeable. Quick responses and answered all my…read morequestions. I would definitely recommend her to anyone!

So I had spoken to Stephanie owner of Action First Accounting, to get a quote and maybe move…read moreforward to getting some service for bookkeeping. I had a phone conversation with her which went really well. Had a good feeling about her. She seemed like a really nice professional women. Long story short she needed some statements from my bank account and credit card account business account. I sent all of those to her never heard anything back from her which as a potential Client ghosting somebody after they just gave bank statements then ghost them is not a good feeling. This puts a lot of worry on us business owners maybe it's a scam oh my gosh, she has my information, etc.. I text her on multiple occasions to get in touch. She's ignoring me. She even put me on mute silence her notifications on her phone for me so I'm leaving this here to inform the rest of you about this situation. I will attach photos below. I will be moving onto somebody else since, pray she doesn't do nothing with my information.

Could not be happier with Stefanie! She's great at what she does, is straight forward and available…read morewithin a drop of a hat to help in any way that she can. We used her as a bookkeeping consultant and personal/business taxes. Super reasonably priced as well!

Professional and trust worthy services. I am in the process of rebuilding my credit , do not have…read morethe bandwidth to build my credit. I have secured Royal Services to assist with improving my credit , awesome work. my score has increased Updating clients is crucial and I can say Royal services has not lacked in this area I' definitely would recommend Royal Services to help build your credit

this credit repair service is amazing!!!! i started with a 658 and my score got up to a 683 in 3…read moremonths. my score just took a recent dip due to an incorrect charge off on my account and nicole noticed it immediately and asked me about it and when i told her i didn't recognize that, she immediately began disputing it. it's still in the process but she's great. definitely will continue doing business with royal financial services!