Love los banos property management always helpful with all my needs. Fast and efficient. Wouldn't. have it any other way

The current team at LBPM are taking everything up a notch there. I've been a tenant for over ten years working with them, and in the past have had some issues with unprofessional vendors being sent out to my home, but now that Nora and Lydia are taking care of things it is 100% better! They are both conscientious, thorough, kind, and do their very best to deal with any needs that come up in the possible way. In doing inspections, Lydia asked about and cared about checking for all kinds of things that I might not have thought of bringing up, but with her responsible and comprehensive approach I felt fully listened to and taken care of. I feel comfortable and confident that when and if the next issue happens, I can rely on their response to be timely and on target. At the same time, I get the sense that they are equally aware of what the owners need from them. A person's home is an important part of life, this makes a big difference! read more

Nora, and her office personnel were very helpful and professional. I recommend Los Banos Property Management Services to manage your Property! read more

I've been using Los Banos Property Management Services for years, for my rentals. They do an outstanding job at placing qualified individuals who apply for occupancy. Jeana, in particular goes out of her way, and goes above and beyond to help make sure the placement of tenants is going to be successful. She's very resourceful in helping you find handyman or other skilled individuals to help with matainenance and repairs. I highly recommend this business. Joan Kennedy read more

Sad to see 1 of the few property managements in a small city not take care of tenants/nor represent home owners the way they should. Has been 3 months and we haven't gotten a copy from our full least contract nor have they come to inspections the conditions of the house/AC unit not functioning to well over a year now. Not considering that I'm almost 8 months pregnant and have a 4 year old at home with the weather conditions being in the 100's. Unethical, unprofessional and have a rude manager. read more

I am a property owner in Los Banos and from experience I can say that Los Banos Property Management is a great company to partner with to keep my property in good repair and for vetting prospective tenants. I previously retained another property management company and my experience was very disappointing. Poor communication, poor follow-up, and the quality of tenants I was presented with was less reliable. Thomas is the principal and has decades of real estate experience to draw from. For day-to-day Jeana is a pleasure to work with; very friendly, professional and reliable. If you are an investor looking for high quality property management services or a tenant looking for a property to rent I would highly recommend Los Banos Property Management. You will be happy you did! read more

I have used Los Banos Property Management for a few years. their staff is professional and friendly. they only want the best for their clients. I would highly recommend their services Joan Kennedy read more

Our kitchen cabinet was starting to come apart so we contacted Jeana at Los Banos Property Management. She got right on it. She ended up getting our cabinets repaired and a new counter top and paint job. They went above and beyond what was expected. I would definitely recommend Los Banos Property Management if you're looking for a place to rent. read more

Los Banos Property Management has been doing a good job screening prospective tenants for our three rental properties. They also have been very helpful throughout the current pandemic situation, which has been difficult for everyone. We have done business with them for a number of years now, and it is a great relief to have a reliable service instead of trying to manage the properties ourselves from a distance, as we once did. read more

Los Banos property management. I have been with this company almost for 10 years. I know they used to have a problem with different management but with the new management for the last 3 years they are great People You can trust to work with read more

I am certified with the state of California as a residential manager for over 20 years. I've worked for several large entities and publicly traded companies. This management staff has not only performed illegal procedures and processes for move out charges, they refused to disclose information and have purposely sent documents to incorrect addresses to cover up their mistakes. During the pandemic, they are hiding behind the process of litigation and once we take them into small claims court, hopefully this company and its entire ownership will be aware of the lack of integrity and the lack of professionalism that the staff has shown. California law is 21 days to show proof of receipts of work that is completed in a home after move out. This company has denied those documents and is continuing to say that they will be billing for charges that they have not yet completed work for. Estimated charges are not receipts. There are a number of places you can rent from, and as a landlord and a renter myself, I would steer clear of this place. If you need further information please do not hesitate to message me directly and I will share all the evidence that I have. I will also be posting pictures of communication from the staff. Ramona and the manager Gina were both working on this deposit disposition for a home that was leased. They are not following California laws. It's a shame that they do not know laws and they will continue to get themselves in a whole lot of litigation within the court system for their lack of knowledge. Judges don't ignore mistakes because of ignorance. I hope that the owners are aware of the lack of understanding their management team is continuing to perform. read more

Hello guys my overall experience with Los Banos Property management has been awesome they are so reasonable and Have great customer service Gina and Claudia or very helpful! read more

I was a tenant for 2 years. i gave the benefit of the doubt repeatedly. Right from the beginning, I wasn't given a Garage Door opener, the windows in the upstairs were all unaligned. I loved the house so I tolerated it and the staff was seemingly very nice. However, whenever we'd have an issue, we couldn't count on the handyman arriving when scheduled or coming back. My backdoor was unlockable for about six months. Imagine your back door not being locked with children in your house for months. Back to the seemingly nice staff. I thought I had a good relationship with them until they lied about paperwork that was submit. They sent informational mail to the home we rented from them after we'd moved. In other words, they sent necessary documents to an address they knew we no longer lived in order to prevent me from getting it in a timely manner. We left the house in basically the same condition we received it, but they claim we left damages totaling $1000 over the 1 month's rent deposit. They also claimed that my dog left no damages and that the $300 deposit would be returned. I have not yet received the $300, but I have been given a bill for nearly $1000. Look, I get it, it's my word against theirs. Still, their are plenty of places to rent in Los Banos. Do yourself a favor, rent elsewhere. Don't learn the hard way by entering into a contract by these hustlers. read more

I am a landlord with a few hundred units stretched across multiple states. Los Banos Prop Mgt only manages one unit for me and they cannot seem to do one unit right. Stay away from them. Amateurs, non-professional, full of excuses. 1) They do not respond in a timely manner. I have multiple examples of no reply, or where I need to contact them multiple times before they will get back to me. 2) They do not manage rent increases. They have not raised rents for 3 years. All I get are excuses. 3) Employee turnover is high. They each blame the person before them. The fact they have so much turnover tells you about the company. read more

The WORST! These horrible people never fixed anything when I was occupying the property and I pointed out all of the issues during the annual inspections. I lived there for 7 years. Most of the perks that were initially there were removed shortly after I moved in. They stopped the gardening service so I had to do it myself, stopped the pest control service, stopped doing handyman work like changing lightbulbs and smoke dectector batteries, did nothing about a large hole in the wall or about black mold. Did not fix the 2 burners on stove that did not work, "fixed" the toilet and it barely flushed after they worked on it. And now that I have moved they are not just keeping my deposit, they are charging me close to $10,000 for "cleaning, repairs and replacing all flooring". I'm going to have to hire a lawyer which will no doubt cost a fortune. Stay away from Los Banos Property Management. They are liars! read more

This is so very odd that there are 3 bad reviews for Los Banos Property Management. My experience with Los Banos Property management has been the completely opposite and has been positive for about 5 years. I've met Thomas on my initial sign-up and granted there has been a slight turn over in personal, results have all been consistent and positive. Gina, and Ramona have been there for quite a number of years and are the 2 that I interface with directly and in my opinion have been excellent to work with. They both have been responsive, professional, highly responsible, ethical, attentive and have executed and accepts my suggestions well as the owner. I feel that they are part of my management team and we collaborate and cooperate well together for a common goal. They are fair and have a high level of integrity to do the right thing for both owner and tenant. I/we have been very responsive in dealing with any repairs or maintenance and upgrades that has been required over the years. I have received many calls from them requesting repairs that needs to be done. As a team we usually discuss and collaborate the best methods and solutions to resolve problems in a cost effective way. They have never put me or the tenants in a awkward financial or ethical position. They have numerous times informed me of owner and tenant's rights and laws that we must all abide in. They have been very open to using other vendors, should I have a preference and will get multiple bids in efforts to make sure that we are getting fair market rate pricing. They currently manage several units for me and therefore my experience is not a one off opinion. I am not the type of owner that allows the property to deteriorate, resulting in a poor living condition for tenant and a decline in value to investment. There was another reviewer that mentioned that as a tenant that LB Property Management would allow the property to deteriorate after many request for repairs. Ultimately, it is up to the owner whether or not to authorize the repair or upgrade to the property. Only the owner has the financial ability to authorize the repairs. LB Property Management can not incur the expenses if the owner doesn't authorize and accept financial responsibility. I have requested a rental increase and it was executed without issue, unlike what someone else has posted. I would have a difficult time believing that they will treat me or anyone else any differently. Perhaps other opinions have other objectives in mind... I would highly recommend Los Banos Property Management as a professional team that has the property/home, landlord and the tenant in mind to deliver the best results possible for everyone involved. read more

HORRIBLE!!! Property they manage is completely complete trashed and shut down by the county building department. They make promises to neighbors that they will keep the vagrants out, and that they will clean up property, but nothing happens! read more