My roommate and I lived here for less than a year and we loved it until we had to fight them to…read moretake care of the black mold that grew in 2 of our closets and when we came home to a shattered window above our couch that their contractors did. The contractors failed to inform the leasing office they had broken a tenants window and left the glass all over our couch for our animals to eat. Crystal at the front desk at one point even told me she cannot handle working Saturdays by herself. She's rude, closed off and apparently cannot handle her job. Northlands Corporate office couldn't even spell my name correctly or my address when we chose to terminate our lease early due to the reasons above and photos below. There is nothing anyone could ever say or do to get me to move back to Caribbean Villas and we are so happy to be out of there.

Website and Brochures Misleading! Caribbean Villas look like…read moreparadise as you're whizzing by on Wickham Road. It's one of several recently acquired properties in Melbourne by Northland Investment Group of Boston, Massachusetts. But slow down. Get out of your car and walk the grounds. First, let's look at Caribbean Villa's website. It boasts of a clubhouse, car care center, basketball and tennis courts. Oh yes, and I must not forget to mention the "Lake Views." Now, let's get down to reality and take a good look at what Caribbean Villas really has to offer the unsuspecting potential resident. We used to have a clubhouse. At one time, a resident was able to use the clubhouse for birthday parties or other similar events. Not anymore. The clubhouse is now a rental center. The tennis/basketball court (shared space) is in need of serious repair. And from what I can determine, the nearest car care center is located down Wickham Road a way. And those "Lake Views," well I don't know about you, but I know the difference between a retention pond and a lake. Let's move onto the apartments. For the first two years, my ceilings leaked like crazy almost every time we had a heavy rain. Sometimes, it didn't even take a heavy rainstorm to send me rushing for the buckets to catch the water pouring in. My ceiling looks like a patchwork quilt. About a month or so ago, the roofers were back on the roof attempting to once again repair the leaks. Hopefully, this time they got it right. They replaced the old screens, the ones that actually worked, with totally cosmetic screens. The "new and improved" window screens do not fit the windows properly and are held in place by painted pieces of interior trim molding. It was cheaper to hide the old worn out windows with these new top-to-bottom screens since the old windows did little to complement the new paint job Caribbean Villas was given. So now if you wish to open your windows, you do so at your own risk as you open your home to insects, lizards, and other reptiles. When I moved in my apartment, I had a screened-in back porch with a back door that opened to the common grounds. Since then, all units now have screened-in porches, however, no back doors included. So now, when I want to use my bicycle, I must bring it back and forth through my living room. Same with the barbeque grill. We can have one as long as we use it a certain amount of feet away from the structure, however, it's a real downer having to drag it back and forth through my place each time I want to do some grilling. I'm almost done, but not without telling you about my AC system. If it's not the sound of the water coming through the ceiling, it's the sound of the central air. Many of my visitors have made comments as to the water I left running somewhere in the apartment, at which time, I must go through the whole spiel and explain to them that it's a very old system and that I've had maintenance check it out several times and they always say that there's nothing wrong. Yeah, I know. All ACs make gurgling and running water noises. I bet your place sounds like there's a river running through it too! So, what have I gotten for my money--an INCREASE! That's right, a $120.00 a month rent increase! Maybe, they'll take that $120.00 more a month and put it to a new cost efficient and quiet central air system! At least the savings would help offset the increase in rent. I know you're probably thinking, "if it's that bad, just move." But who likes to move??? It's a lot of work and very expensive, so like human nature, I endure and remain hopeful that the owners of this complex will do more than cosmetic changes and charge a more manageable rent. I live and work here. I'm not vacationing! I didn't get a raise this year. And when I do eventually get a raise, you can bet it's not going to be 13%! Finally, I end with a few words of wisdom. Don't believe everything you read on the web, hear from a leasing agent, or see as you're flying down the highway. Slow down and do your research!

Great Place,the girls in the office very helpful anytime I need anything,big shout out to…read moreCamesha,Rebecca,and Kayleigh.The guys in maintenance James and George are the ones that have done the work I needed and they doing it in a timely fashion,Iam not the only one who lives in this complex and them and the rest of the crews keep this place looking fine.The grounds are also keep nice. Just a great place above others I look at in Melbourne area. Thanks guys

We moved in from New Jersey, we did everything online. We were looking for a first floor apartment…read morebecause we have a service dog. There no carpet in them apartment. Just before we got down here it was taken. "THANKS" We had to settle for third floor apartment with all carpet. "THANKS AGAIN" First couple days were good, first water leak, fire sprinkler system pipe busted in a closet. Lucky us, a few months later the kitchen sink sprung a leak, the maintenance crew came to fix it and broke water pipe underneath the sink. Water water everywhere... During the winter, we had an invite a guests, the roaches moved in. We keep our place clean so we knew it wasn't us.. as time went on the roaches just got bigger. maintenance was called the Came and sprayed the apartment. Now is the time for us to leave the apartment because our lease was over and we didn't want to live with uninvited Guests. They expected our apartment to look as good as it did when we moved in.. we had a dog that said there. They wanted to keep our security deposit plus the charge another1400 to replace the carpet. We are fighting the amount charge for that crazy end of lease. We got it down to $600 and still fighting it.. Be warranted places that's because it was when we moved in.

I've been living here for 3 years and my experience here has been great. The Property Manager and…read morethe leasing team is great.

Management was fantastic in taking time explaining fees, information and answering questions. On…read morethe tour I was so impressed with the quality, cleanliness and spacious apartments. Everyone was so friendly! My husband and I can't wait to move in in August and start our new life as empty nesters! We are confident we chose a professional, safe, family and pet friendly environment!

We lived there for a year and it was the worse experience we've ever had in apartment living. This…read moreplace is advertised as 'luxury apartments' but the walls and floors are NOT sound proof in ANY way. The appliances are (insert expletive here) crappy. Cockroaches!!!! We got a cat while living there - paid a $350 pet deposit (non-refundable!) plus and extra $20 a month pet rent!!! For a Cat!! - same fee as dogs! They posted a sign on our doors stating all the dog breeds they DO NOT allow (pfffft!) in the development: pit bulls, german shepards, and other aggression-tendency breeds. We have seen well over 20 pit bulls there and several german shepards as well as pit-bull mixes. There is dog crap ALL over the place because people suck. We love dogs (we just don't have one at this time) but dog owners need to take responsibility for their pet. IF you chose to live there, pay VERY close attention to the charges they apply to your account. We kept a separate spreadsheet just to track our fees. When you pay $2000+ a month in rent, you should expect more than what The Solamere Grand is capable of providing. Rent a house!! You will thank me later -

I've lived in a few different apartment complexes, and this is by far the best one I've ever lived…read morein. The apartments themselves are beautiful, the property is always well maintained, and the pool is such a relaxing place to spend time. One thing that really stands out is how amazing the staff is. Everyone in the office and on the maintenance team is incredibly kind and helpful. Maintenance requests are often taken care of the very same day, which is something I really appreciate. I especially want to give a shoutout to Michael. He's always willing to help with anything you need and genuinely cares about the residents. On Saturdays he even hands out ice pops by the pool, which is such a thoughtful touch. One day he noticed I had been sitting outside by the pool for a while and brought me a bottle of water without me even asking. It's little acts of kindness like that that really show how much the staff cares. Whenever I need help with anything, someone is always there to assist. It's rare to find a place where both the apartments and the people are this great. I would absolutely recommend living here!

From the moment I moved in I was extremely satisfied with everything. I had some maintenance issues…read morethay were taken care of immediately. The office staff is always available to listen to any suggestions or problems that need addressing. Maintenance is taken care of through the app and I have not had to wait more than a day to get what I needed done. The grounds are kept impecable. I am starting my second year.

It's a blazing hot summer in Florida. During which I had family visiting, and the entire time…read morethey've has the pool closed. We are going on the third month and it hasn't been started. And their hammocks are bent, ripped and unusable. They raised our rent by $200 a month for this?!!

We have had a really bad cock roach problem for the past 3 months. We keep reporting the problem to…read morethe office. They are refusing to fix the problem. We have 5 to 10 cock roaches every night in our kitchen on the counters, the drawers,in the microwave, and everywhere in the kitchen.

I like this small apartment community, the management is great and very friendly. The grounds are…read morekept neat, the pool is wonderful.

Let me tell you a story of a Mystery Fire Inspection. It shows in many ways how Shelby, the…read more new Property Manager, runs the apartments now. One morning we found a note on our door notifying about an impending inspection next week. Fire code compliance is important, it said. Make sure your windows, doors, vent shafts and other major orifices are not blocked in case of a fire, it stated in a menacing tone. And heavens help you if your park your bike under the stair case, your bike is a fire hazard. We will be entering 30% of the apartments, it warned. We stayed home, we cleaned up, we waited all day, no one ever showed up. The note on the door next day said the inspection was cancelled and rescheduled for next week. This would repeat three or four times. Knowing Shelby, we took time off work and stayed home each time, fully expecting Shelby to barge in, fire marshals by her side, open the door wide, let our cat out, and then write us up for every fire code violation known to a man since prehistoric times. After the fourth notice, no one showed up either. We fully expected a fifth one, but it never materialized. We asked Shelby the next day how the Fire inspection went. We passed it with flying colors, she said, avoiding eye contact. With her extensive background in student housing, I wonder if this was her idea of keeping everyone on their toes ? Who knows...On a completely unrelated note, a few days after the last notice a fire alarm went off in the building. It was loud and obnoxious, it was reaching every corner of the building, it lasted a good portion of the day and ear plugs would not help.

Looking forward to my new chapter! Thank you Annie for guiding me to it…read more Annie is so patient, knowledgeable and caring.

I relocated to Florida from Michigan, me and my dog. I wanted to thank Annie Palazzola for going…read moreabove and beyond to make the transition as smooth as possible. She couldn't have been more helpful and her kindness helped me with my newbie jitters. Also, I don't know their last names but the following have been most helpful; Ray and Dave in maintenance; Theresa at the front desk night shift; Susannah at the front desk in the am shift; Leslie in the kitchen and Shannon. I have been pleased with the pool and was hoping to use the pickleball court if anyone wants to teach me how to play. The dog park needs some insect spraying we used a fog at our home and it was safe for the animals, fyi. It made it much more comfortable for the pet parents:) Again, thank you. Linda Girouard #811