Gordon and his team were hardworking, and so pleasant to work with. They did everything we had…read morehoped for and more. We were delighted with the results and couldn't have asked for better service.

We recently moved into a new build and wanted our turf done properly. Nick and his team laid the…read moreturf and cut in some lovely borders super quickly. 3 weeks later and after it's first trim it's looking great! Really good value and a great service, he's always available for a call or text to give a bit of advice.

1) I had arranged for rep from the company to look at a possible damp issue in the house. He did…read morenot show up at the time and day as had been arranged. I called him and he claimed he had tried to call me to say he was. I told him that when booking the time, I had told the person making the appointment I could only make it for that hour and not earlier nor later. In any case, I checked my phone but found no one had tried to call me that day. 2) Anyway, the rep arranged to come another day the following week. Just to be sure he would come this time, on that morning, I called the company to confirm he would be coming. I was told he was off sick that day. I asked why someone from the company did not inform me. If I had not called them, I would have waited again to no avail. I was told he would be back in two days time when he'd returned back to work 3) Two days later, the rep did called me but he said he could not fix a date yet to see me . He said he would have to contact his secretary and that he'd call me back in a hour's time later in the morning. I did not get a call back from him . 4) A few days later, I called the company to asked what has happened as I was waiting for a call to arrange for the rep to come. Someone did call me later to arrange a new date for the rep to come. 5) On that new date. I called the office again but this time, I was informed it was not the date in the diary but it was another day. I mentioned that I was really disappointed as I had made so many attempts to see the rep to no avail. They indicated to me if I didn't like it, they could just cancelled the appointment date in their diary as if threatening if I did not like it, I could just go away. I thought it was not a good attitude to deal with customers. Begrudgingly, I agreed to see them the following day 6) After thinking over during the night, the following morning, I called the company office to ask them to cancel the appointment visit from their rep as I thought the way they treated me was very poor . I also did not intend to spend thousands of pounds doing business with a company which had not shown themselves to me to be very reliable from my experience. 7) However, I had a call in the afternoon from the rep to say he was outside my house. I told him that I have called his office in the morning to cancel the meeting. He started shouting at me on the phone and said "You're p*ssing me off" or something to that extend. I had thought that was not at all professional. If there is a "Zero Stars" or even Negative "Four Stars" rating for my experience with this company, I would put that. Needless to say, I would never want to use the service of this company.

Have to say that this company is one if the most honest..reliable companies I have ever came across…read more ....They put in a damp proofing course and a new kitchen into my property and the job was first class. ...nothing was to much trouble ....I was delighted with the work that was carried out and I would thoroughly recommend them....excellent customer service and a fantastic job done. ...can't thank them enough. ..

Delighted with our fantastic new decking with lights from John Lessels Landscapes. All work…read morecompleted to a very high standard by a very professional and friendly team. Highly recommend.

These guys were great, no fuss just turned up and did the work after the design was worked out for…read moremy awkward garden. Great selection of options and also offered me advice on the long term maintenance which was also important.

I took time off work as this company was coming round to estimate at 9.00am. At 10.00am I called…read moretheir office to ask why the estimator had not turned up. I was told he was definately coming so I waited and waited but he failed to turn up, a complete waste of my time. The job itself was a complete re-roof and my guess is he turned up but realised the job was too big. I would have been understanding if he knocked on my door and said he wasn't interested so now this company is receiving my review for being unreliable.

This company replaced our roof a few years ago. They are quite old fashioned and after some…read moreconfusion over when they were going to start they eventually arrived. It was quite a big job that lasted several weeks and they did an excellent job and we have not had a single problem. They also didn't ask for any money in advance which is unusual and probably risky from their point of view. Well recommended.

After contacting another firm and not getting an answer. I tried the Edinburgh Gutter cleaning…read morecompany. Paul was extremely helpful and the job was done the same day. Paul's price was very reasonable. I think he provides a very good service and I would give him more than 5 stars if I could. Merci Paul

I have a problem; I'm not good at cleaning windows. Well, more exactly I don't have the time. Even…read moreMORE exactly, Casa del H has a LOT of windows. Like, take a day to clean them a lot. The whole back of the house is glass and our wildlife friendly garden is full of birds. Ahem. Enter the Edinbirgh Gutter Cleaning Company. I've seen professionals cleaning windows before but I always assumed that it wouldn't be affordable to get our mega glass bonanza cleaned. I am so so so so glad I asked Paul for a quote because wow was I wrong. Not only was was it so incredibly affordable but ohmygoodness was it such a better job than we have ever *ever* done ourselves. Paul said he would arrive at lunch time and that it would take about an hour. He arrived bang on 12 and took 57 minutes. It was no fuss, and he ended with a bit of banter with The Man as well as explaining that the remaining marks on the windows were glue from the installation process, saying that next time he would bring a tool to get that off. The Man, who has been known to never pay anyone for a job he can do himself, spent the rest of the day making comments like "look, you can see the garden!" and "look at them glisten!" (I'm not exaggerating, he actually said that). His delight with the results trumps his inner cheapskate, which is serious praise. Thank you so much, Edinburgh Gutter Cleaning Company. I will happily never clean a window again ;)

RS ripped out my old garden and wall + mouldy fence and hard landscaped with new wall, cladding,…read moreporcelain time, astro turn. huge area done in a week. Loads of men and machinery on the job. I could not be more please with the job and the professionalism of the team.

Highly recommend Direct gardens, had work done just recently and the team from Direct gardens done…read morea 5 star job. From quoting a ver good price, using the best materials, they arrived on time and kept us updated with what was going to be done on a day to day basis. professional service with a great customer service, highly recommend, got more work organised for next year.

Direct Gardens did a great job for us. Large hedge and existing fence ripped out with no mess or…read moredamage to the garden. New double slatted wooden fence was erected in super fast time and guard rail pinned to the top. Result was fantastic and was to the complete satisfaction of the neighbours to either side of our house. We were all delighted with the result and would have no problem in using Direct Gardens again and I would certainly recommend them to anyone else. Keep up the good work.