Just had dermo plane with Jenny. It felt great and my skin feels renewed. And I just like talking…read morewith Tiffany. She's so knowledgeable about skin care and also understands old lady skin even though she's not yet an old lady.

Excellent customer service. They pay attention to detail. The salon is always immaculate.read more

I gave them 2 stars because the actual paint job on my nails is fine. I've given them 3 chances and…read moreevery time it turns out the same. They rush through their pedicures to the point today I didn't even get the foot massage (the best part in my opinion) that comes with the pedicure. She literally didn't even put lotion on my feet or legs at all. So disappointing because they're right up the street from my house.

I needed some serious facial rejuvenation. I had my first Potenza treatment with Loren, the…read moreaesthetic nurse injector (can I say how nice it was to be treated by an actual nurse?), and I'm thrilled. My "nasolabial folds" (the lines from your nose to your mouth from when you smile) are already looking better, and i'm going back today for some cheek filler and Botox. Loren is super friendly and has great energy. She also knows her stuff and taught me a ton about what I can do for my skin to reduce the signs of aging. I highly recommend her!

untrustworthy for pricing not accurate then overprices when you pay bad communication when asking…read morequestions as well not willing to help.

Massage was okay on a scale of 1-10 I rate as a 6. Great job setting up appointments & confirming…read moreon day of. I had a couple trouble muscle areas that I wanted highlighted & they weren't addressed. . I don't remember if staff asked if pressure was okay or not. Room was really warm & stuffy. At one point when staff left for 3-4 mins to heat up rice pillow (‍) the door was left open with no explanation. I was last appointment of the day & it felt impersonal. I didn't feel that I got any more attention as a first timer as one of regular monthly clients. Would recommend if you're new to massage & don't get them often but I'll look for other options next time. I.

It doesn't get better than Kelly & Hailey!! Medical esthetics can be anxiety-inducing, but Kelly is…read moreso approachable, laid back, and calming while also being an expert in her field. Shes always on top of the latest in trends and information and always has great guidance for me when I ask a million questions. I trust Kelly completely and I'm absolutely loving my results!!

River Sound Massage is incredible. We were in town for vacation, and the staff was able to fit…read morethree of us in for last-minute massages. I had Zeke and he took the time to listen to my concerns & pain points. He even gave me some stretches and tips to stay relaxed and loose for the flight back home! I would highly recommend Zeke, and look forward to getting another massage at River Sound when we're on vacation again.

Khwan and Kelli were absolutely amazing. We went for a couples massage and our massages were so…read morepersonalized. My boyfriend struggles with a lot of back pain and Kelli did an amazing job of making sure that was addressed. I told Khwan I wasn't feeling well and she was so gentle and attentive. Very very impressed. We will definitely be back!

This spa was amazing. Everyone was so friendly, helpful and professional. Ren gave me a wonderful…read moremassage. I am definitely going back again. https://mbo.io/jeRFIe

I would strongly caution anyone against booking with Island Retreat Spa. I was charged $175 for a…read moremassage I fully intended to attend, but the spa canceled my appointment without ever clearly confirming the cancellation with me. I initially contacted the spa to ask about canceling because I had an earlier ferry reservation. After learning I would be charged 100% of the service price, I rearranged my entire day so I could attend: I changed my ferry reservation and rescheduled a veterinary appointment in Wilmington. I then received an automated reminder confirming my 2:30 appointment, so I reasonably believed it was still scheduled. I arrived more than 30 minutes early, only to be told that the spa had decided to cancel my appointment and never had the masseuse come in that day. I received no massage, yet they still charged me the full $175. The manager on duty was dismissive and showed no interest in taking responsibility for the unclear communication. I later contacted management and gave them the opportunity to correct the situation, but they refused to refund me. Charging a customer in full for a service the business itself canceled--without clear confirmation and despite sending an appointment reminder--is completely unacceptable. What was most disappointing was not simply the mistake, but the total lack of accountability or basic customer care afterward. For a business operating in a vacation destination where guests already have to coordinate ferries and limited transportation, I expected far better. I will never book here again and would advise others not to risk it.

Best pedicure experience ever! This is a small family owned salon and the service is excellent…read more They take their time with each customer and provide services in a friendl, professional manner. I chose the deluxe pedicure which included massage for lower legs and feet. I was very pleased with the time and effort put into the massage, very relaxing. The massage was followed by hot stones and towel wrap. If I lived closer to this salon it'd be my regular go to but I will definitely return when visiting OKI.