1. Lou Bachrodt Chevrolet

    1. Lou Bachrodt Chevrolet

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    Pompano Beach, FL

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    Lou Bachrodt Chevrolet

    2.0 (209 reviews)
    Closed 11:00 am - 6:00 pm

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    Invoice claimed over 10k miles, odometer reads 9710
    Joe M.

    I purchased two commercial trucks from this dealership for my delivery and logistics business, including plans to expand into disaster relief work during Hurricanes Helene and Milton. What followed was a pattern of broken promises, unresolved mechanical issues, and misleading information that caused serious harm to my business. Multiple unauthorized credit inquiries were run. I was promised these vehicles could later be traded for cargo vans or hotshot trucks, and that commitment was later abandoned. I was repeatedly told my truck had been "fixed." In reality, many problems were never resolved. I have uploaded video evidence showing the truck failing to start, despite being cleared for service. I was also told the hazard lights were on during testing -- video proves they were not. Service records list mileage that does not match the actual odometer at the time. Because of these ongoing failures, my trucks were unreliable for contracted work. I lost income, contracts, and credibility with clients as a result. Instead of supporting a long-term commercial customer, I was left dealing with excuses, shifting explanations, and unreliable equipment. This experience caused significant financial and professional damage. I am sharing this so other business owners understand the risks. Document everything and do not rely on verbal assurances. Edit 2.7.2026: For transparency, I have linked a video documentation on YouTube showing the vehicle failing to start after being represented as repaired: https://youtu.be/uQbrQ8NwrCE This matter is currently being handled through formel legal and regulatory processes, including manufacturer dispute and legal review. I was previously represented by counsel and am now working with new counsel, Matthew M. Fischer, P.A. who is preparing a new action. My attorneys will be in touch.

    Thanks Carlos for the advice! I love my F150!
    Alex C.

    Worst experience at a Service Department in 30 years! Made appointment to have AC checked while I wait and I was told they did not have enough mechanics to check the Freon and it would take several days for someone to look at it...Then I was told by Carlos that I should go buy 2 Fords instead and all 3 service techs started laughing at me as I left disappointed and confused on how I could be treated this way while trying to get my new truck serviced! Did the dealer change ownership or do they have so much business that they don't care about customer service???? I guess insulting customers is funny? Thanks for the advice Carlos !!! Love my F150!

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    6 months ago

    I will just add to the multitude of one star reviews. They suck. Nothing else to say. Take your business elsewhere

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    1 year ago

    They had me drive 2 hours only to say that the car was gone an at auction .they enticed me to come even when this had already occurred

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    Page 1 of 6

    Ask the Community - Lou Bachrodt Chevrolet

    Review Highlights - Lou Bachrodt Chevrolet

    Adam was awesome, and really made the buying experience easy.

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    North Fort Lauderdale Subaru

    North Fort Lauderdale Subaru

    3.0
    (64 reviews)

    I will Keep On…read moreshowing what a shady business you are until restitutionn. I bought my vehicle from this dealership having taking my 2017 imperza here. First if they go through service advisors every few weeks the waaranty manager is a complete shady sucmbag ( while is why there charge so often., the sehixr dept is good they fix the vehicle In a timely matter. But the staff is horrendous. I was denied bu my advisor who is Egyptian ( so is my dad all because they help my vehicle hostage for over 2 weeks like I was t gonna pay for the damage on the loaner. Kk unfortunately life happenes and I pay for my error. But the manager is the worst of them all. He is a low life Pos who who need to go back to school and learn a few things. This was my 6th Subar. Thank good the toe truck was a. Awesome Guy not like North Fort Lauderdale. Subaru. Yea u have a nice show room but you staff SUCKS. Except for Freddie he is a pleasure to deal with and he said he woulda accommodated me. I was scammed into a 99moth lease highway robbery

    Feb 2026, Freddie G the Service Advisor was wonderful. He took great care of my car because I had…read morea nail in the front tire, but could still be driven back home. The tire was ordered and installed the next day. Good thing I have a portable Air compressor for tires in my truck as an emergency. I have never had a problem with the Service Department since I have been bringing my car here for servicing. But if I did have a problem I could talk to the owner. Thanks Freddie for being such an honest and trustworthy Service Advisor.

    Lipton Toyota

    Lipton Toyota

    2.1
    (329 reviews)

    My service advisor Ryan Mulligan, is the best of the best. Very knowledgeable, thorough,…read moreexcellent communicator, efficient, top notch customer service. I watched him juggle so much with ease whilst maintaining a professional demeanor- like a duck on water- calm on top... feet flapping under so fast. He kept me informed and listened to my concerns. Seriously he is the best. My noise issue was fixed on first try and alignment is excellent- car tracks pin straight. So big kudos to my auto tech no 175167!! They had to take my steering column apart. Kind of annoying design flaw on Toyota's part because noise is a known issue so another option would have been nice (like re-packing with silicone) but still better than a total column replacement. Cost of parts was nil, overall book hours are reason for high cost to repair. This is no fault of service department but if you're hearing me Toyota- you can do better!!! Courtesy shuttle staff are incredibly sweet, friendly and professional. The most negative part of my experience was with the car jockeys who take people in. They are so obnoxiously rude. The first day I showed up they were pushy but the second day put me over the edge. Someone seriously needs to talk to this group because they are the first face/impression for the most profitable department in the whole dealership. I worked in service departments for many years and the experience with these jokers was unacceptable. The second day I was the only car at 11 am in the two lane park to drop off. You would think I was blocking the whole area during the morning rush to drop off with how pushy they were. Ryan walked me to the courtesy shuttle area and these guys were yelling at him across the way in front of me, a customer. Not a good look!! They did not listen to what I was trying to communicate to them on my second day drop off. Someone needs to tell these characters that they are a part of the customer service experience. Honestly, if I could just drop off with my service advisor and then have them pull car around it would be a much better experience. I'm not easily intimidated but having two men standing over me while I'm trying to get out of my car and arguing with me with an attitude the second I pulled up really set me over the edge. I'm a very reasonable person and having been on both the auto service side and as a customer I know why they are the way they are but this negative experience makes the jobs of the advisor much harder. The advisor has to mitigate our negative mood coming in on top of explaining expensive diagnostic/repairs to lay people who are probably upset about the cost in this current economy. Seriously someone please talk to the jockeys. Other than the jockeys a great experience. Will update to 5 stars if you fix the jockey issue. If Ryan is not working there I'm not coming back.

    What i ask, didn't look like it was check. Clearly it is below the line. Coolant shouldn't be this…read morelow.

    Coconut Creek Mazda

    Coconut Creek Mazda

    2.6
    (38 reviews)

    Had the best experience yesterday! Brought my car in for service and was informed I had some…read moreissues. After seeing the cost of repair I decided it would be better to put that into a new vehicle. Tyler and Kyle were amazing and was able to get me into a Brand New 2026 Mazda3.

    When purchasing a car, it is crucial that the dealership you choose be a relationship-based…read morebusiness. That creates trust and loyalty on both sides. When my wife and I arrived, we saw a salesman immediately come to approach us as expected. However, instead of getting a shark, we were approached by Phillip. Not only was Phillip kind, he was informative and dedicated. And it went beyond that. The entire staff at this dealership couldn't be more kind and accommodating. It was like going to a relative's house for an occasion. All that was missing was the hugging and kissing. They all recognized the importance of getting a person behind the wheel of a great vehicle. And to add to this, we came back the send day to discuss the possibility of making a deal and we brought our daughter who was shopping for a vehicle as well. Imagine the feeling when your daughter gets smitten with a car and now the dilemma of considering 2 vehicles becomes a nightmare. Coconut Creek Mazda seemed to have a "Help Dad" procedure that helps prevent heart-attacks. From Phillip to everyone else in sales, finance, service, insurance and management, peace of mind is part of the business model here. And while I knew that I was shopping for 2 vehicles (stress inducing (LOL)), I am grateful I was able to find both at the same place. Thank you for making my family a part of your family. We look forward to enjoying the road with our Mazdas.

    Holman Honda of Fort Lauderdale

    Holman Honda of Fort Lauderdale

    3.2
    (205 reviews)

    Hi there, First time…read morevisiting and the shop looks great so far. I've only been here about 15 minutes, but I wanted to share a couple quick observations that might improve the waiting area experience. One suggestion would be to consider replacing the cloth waiting chairs with plastic, pleather, or leather seating. Cloth can sometimes trap dust or mites and is harder to sanitize regularly compared to wipeable surfaces. Another idea might be adding a couple of massage chairs (even just 2-3). It would allow customers to relax while they wait and could really enhance the experience. Lastly, it might help to have guest Wi-Fi available without needing to ask for a password. Sometimes customers prefer not to interrupt staff while they're busy, especially during peak times. Everything else looks great so far, and I'm looking forward to the service. Just thought I'd share these observations as a first-time customer. Thanks!

    I have come here so many times over the years and the staff was always really helpful and kind. as…read morethey were yesterday, BUT! I was told yesterday that I needed two new tires on the passenger side that they were basically bald. Each tire would have been around $120. Which I would need an alignment, granted I did need one anyway. They also wanted to charge me for mounting, (which I get all places do things differently) that charge would've been about $430. The mechanic stated that I needed to change my brake fluid, I already did that the last time I was there. Xavier fixed the mistake since apparently that was supposed to be for another car. But I was still baffled that they said my tires were bad... I told them I would pass. I took my car to another place this morning... MY TIRES ARE NO WHERE NEAR BALD AND THERE IS STILL THREADING! My tires are in better condition than the used tires I saw around the shop! I don't know if the mechanic screwed up and put someone else's information on my account. I don't think I'll be going back. They almost costed me 1000 for things I didn't need.

    Lou Bachrodt Chevrolet - car_dealers - Updated July 2026

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