I went in full of questions about a vintage receiver for sale. The nice fellow in charge talked me…read morethrough all the details, answering / humoring all of my questions (some of them being a little dumb). He took the equipment apart for me to show me its inner components and explain how they function. He offered a listening session, so I could explore its features before making up my mind. I ended up buying the piece (Technics SA-800) for a more fair price than I've ever seen on ebay. It is a really neat specialty shop, a very rare find these days. I don't live close to it though, so I check out his website occasionally to keep an eye on what he's offering.

This place is amazing for old but high end home video and audio equipment. I walked in for getting…read moresomething fixed but he told he can't but referred me to Electronic Engineers on Belmont. This guy is very knowledgeable and customer service orientated. He has equipment that I would love to buy next time I'm in town. A must stop for buying vintage equipment. Very cool place!

Stopped in to Superior Audio Systems with my friend, was greeted warmly, and treated to an…read moreappropriately excellent acoustic experience. J Galanti is incredibly knowledgeable and just as friendly! I can recommend him with absolute confidence

I met Joe in 2009 requesting help with setting up my Vandersteen speakers. He spent a lot of time…read morealone in just preparation installing the batteries needed in the high pass filters & also the built-in subwoofers. Also, placeing the speakers in my listening area in my home. A little about myself. I have worked collaborating in the music business when living in Southern California and still today, with very well-known respected engineers, composers & songwriters. So sound is extremely important to me. Because I am working on projects for Artists/Singers & Movie & Television placement material. Joes' expertise has made this enjoyable and possible. Joe has also setup turntable phono cartridges. It is so nice to work with a fellow perfectionist like me. Thanks Joe. Bruce

Quintessence Audio located at 5701 W Dempster Avenue in Morton Grove provides an unique friendly…read moreenvironment that feels like hanging out with audiophile friends helping to provide me with the best equipment and service without any pressure or hurry to buy equipment. Mick, Patrick, John and Fritz will provide knowledgeable information with private listening if needed in a comfortable environment. Delivery and/or setup is available. An award winning store that stands behind all equipment they sell. Thank you guys. Ronn Christopher Powell.

Great sale and installation! Would not hesitate to buy from them again. They came to my house and…read morebrought the amp and went far more than necessary to set it up.

Ken Christianson is an audio savant. He helped me to cut through the crap and get the best I could…read moreget within my budget. I enjoy music so much and with Ken's help my Naim/Quad system has truly made my life better. He even came to my house to set it up!

Brought in my Victrola suitcase record player to have my needle fixed and was met with the most…read morecondescending 'we don't do that here' response. They said "this isn't what I would use to play records". I didn't ask you. They referred me to another audio shop where I will hopefully be met with more respect. Sorry it's not a thousand dollar sound system. Even if it was, I wouldn't go to you.

I was seeking to update my 2-channel system for my enjoyment in retirement. My vintage system,…read morepurchased in large part from Simply Stereo at their old location, was working fine but I was looking for something better. After answering question after question and really listening to my responses, Dave set me up with an incredible system. He matched a McIntosh integrated amp with a pair of Dali Epicon speakers and a REL subwoofer. He came out to the house, set-up the entire thing and even corrected errors on my video system. The results were incredible. I could not be happier with the component choices and the musicality of the system. It has a great sound stage. Daves interest, attention and willingness to take the time to explain things are second to none. This is the only place to go when shopping for high-end audio equipment.

Stellar experience at Simply Stereo!…read more We were in the market for a new media console, and Salamander caught my husband's eye. He noticed that Simply Stereo was listed on Salamander's website as a premier dealer. He sent an email inquiring about coming in to see some items in person, and we headed there on Saturday afternoon. We were greeted right away by Dave, who was helping a customer carry something out to their car. When he came back in, he listened to what we were there for and showed us upstairs to one of the listening rooms. He patiently answered approximately five million questions from my husband and, as luck would have it, what they had on display almost exactly matched what we were looking for. They were able to to get fiddly with the details of what looking at side panel options and determining how the tv mount connects. It was a no brainer to make our purchase from Simply Stereo. The price was excellent and the customer service was top notch. From the email through purchase, it was a great experience and we'll definitely be back in the future - I think a few speakers caught my husband's eye while we were wandering the store.

Wonderful people to do business with. Bought a device here…read more Very knowledgeable and wonderful stff

I had a superb experience with Decibel Audio. They were the only dealer of Kef speakers in the…read moreChicago area, speakers that I had read stunning reviews of and wanted to test. I was referred to Adam at Decibel, who is an owner. He spent 3 hours with me on the day I went there to listen to the speakers, he recommended a specific speaker model suitable for my living space and listening tastes (all classical, mainly chamber), I had brought a couple of my cd's with me, he recommended a specific cd player which was so good it enhanced magnificently the very old cd recordings I deliberately brought with me (because I love them). Then, because I have a large LP collection, he recommended a specific turntable and stylus. He hooked up the cd player and then the turntable and I was blown away by their incredible, natural, precise, warm sounds. On top of that, he told me that various components were on sale, which was a nice plus. I had in my then home some old high-end equipment (B&W 801's, a custom made tube amp, custom made turntable, etc) which I asked if they would be interested in as a trade-in. He offered to look at them, I sent photos, he said he would move the equipment to his shop and then determine the value. The trade-in value he gave me, after his truly exhaustive research, was more than I expected, and even with respect to one piece for which he couldn't determine the value, he offered to sell it for me on consignment (I declined and simply wanted to donate it to him, but he insisted on giving me something for it). On top of that, they delivered and set up the system in my new abode, spent many hours doing that, training me, testing it, and then returned a week later to switch the speaker stands he recommended (which weren't in stock originally) which also were hugely discounted and he thought better than the loaner stands he gave me, retested all the equipment, and has left me with a concert hall quality sound system that is breathtakingly accurate and spacious, at an incredibly fair price. They are a pleasure to work with, no hard sell, no special fake listening room (just a normal, open space with stuff and people in it), very responsive and very, very honest. I cannot more highly recommend them, whatever your level of interest might be. (Incidentally, they have a large variety of equipment). (This review is entirely voluntary. I had to ask them where I could post a review.) John Stiefel Chicago, IL