Awesome and very friendly staff and Dr Brian Reade took my foot pain away quickly and with no extra…read morepain. I recommend this office highly . The dr and staff took time to explain what I was going thru and treatment. And Renéa was an angel that made me feel at ease before I saw the doctor. Thank you

Very deceptive business practices in the business of orthotics and insurance. Floor price for…read moreorthotics is 475.00 if you have no ins but 690.00 to insurance carrier so your out of pocket is higher when you do not have 100% coverage. They ask for 100.00 deposit before ordering but do not take any time to advise you of what you costs could be. I was told 100% coverage and they moved my appointment up to be sure they utilized the insurance approval but I would of been presented with a 340.00 bill when I went to pick them up. What a shame as the Doctor seemed to be decent but the staff, especially billing, leaves much to be desired. Kelly Bruce, billing manager, thought that this was all ok. Someone needs to review this and CDHDP has been informed.

Office policy is to take $100 from the patient for orthotics which could help prevent needing…read moresurgery in the future, even though the patients insurance will pay 100%. I was told this is because insurance promises but does not always pay. This office is so worried about getting their money that they are denying patients care because they can't come up with $100 to sit in the offices bank account collecting interest when it is not needed. I need that money for food on my table! I'll find another office that will accept my insurance coverage as it is!

The office manager is unprofessional and unable to take accountability for her actions…read more After I expressed my concerns for the office's lack of communication with one another (I called and left a message to see if I needed to make a payment on my account at the time of the appointment as I've always done and no returned my call. Unfortunately I had to make a trip to the office to find out that I did need to make a payment and if I was unable to I would need to reschedule and pay at that time which I did (this is normally). Unless the office manager bypasses for one reason or another. Then the following day or two I finally received a return call from the office while I was sitting in the waiting room for my rescheduled appointment informing me that I needed to reschedule and make another appointment. I explained that the late response and lack of communication amongst the staff was very stressful and problematic for patients trying to juggle busy lives. At this point I noted the lack of accountability demonstrated by the office manager as it was alarming and extremely disappointing. After this visit for the first time in over 10 years I was blocked from making visits and paying at the time of visit due to a previous balance(Management discretion). For example the appointment that I am describing was schedule and payment was made towards my balance at time of the appointment prior to seeing the doctor. Either way this ensures that the office gets paid and my bill does not increase. However now this feels more like a personal vendetta against me for speaking up about my concerns. I am a cash patient with no insurance. Now i must pay prior to appointment, then wait for an appointment to become available that works with my schedule. In some instance this could take several days or weeks. This is direct retaliation caused by expressing my concerns. It's truly freighting that someone could behave like this, in the health field where doctors and staff play such a vital role. I have patronized this business for years and this is the first instance I was treated poorly which is especially shocking as this greatly affects my health and quality of life. Dr Cappa, Schwartz and my former podiatrist who has since left the practice along with his amazing assistant. No one else prior to this current office manager has ever behaved like this. Everyone has always been personable and empathetic. Also when I mentioned my disappointment with lack of communication within the office staff. I was verbally ridiculed by the medical assistant who loudly spoke amongst the office staff and office manager and she stated "Not today Satan." Unfortunately, she was also the assistant to the new very cold distant podiatrist I saw. When I asked her was she referring to me as she made the comment immediately after I expressed my concerns. she responded," No I wasn't" with a nasty hostile tone. That interaction was then followed with meeting the new podiatrist who lacked a bedside manner however he was very gentle and effective. The black girl at the front desk is always super sweet and down to earth and reminds me of what Cappa Podiatry use to be.

Dr Cappa and his whole staff are wonderful! They have been taking care of my mom for years…read more Definitely recommend for your podiatry needs!

Doctor Richman is an epic doctor and a real gentleman.. I have total faith in his ways of…read morepractice.. He always makes me laugh and makes me feel like I'm a very important patient. I wish him good health and happiness always...Thanks Doctor Richman...

I have to update this review because Dr. Harry Houdini got me with smoke & mirrors!…read more First I have to say the doctor is really, really nice with a very good bedside manner, however that's where it ends. He seems like he knows what he's doing but visit after visit seemed to prove useless. After several visits for the same foot issue I had to switch doctors which rectified my issue (which was minor) after two visits while Mr. Houdini kept me coming back several times, I'm convinced, to pocket my co-payments. His wonderful personality and bedside manner really got me on my initial review but I need great treatment as well as a wonderfully spirited doctor. My issue wasn't that serious but had I needed surgery I would be called "The One Foot Bandit" right about now cause I would have probably lost a foot.

I have been bringing people to Dr Altwergers office and seeing him myself, for many years. Dr…read moreAltwerger has a great bedside manner, he is caring and knowledgeable. You are not rushed out of the room, he spends an ample amount of time with his patients. Dr Altwergers staff, Robin and Toni Ann are fantastic! They are quick to help and thoughtful! They help the office run smoothly. I have no complaints about Dr Altwerger or his office. He is a really good doctor. If you are looking for an excellent Podiatrist, look no further.

Doctor and staff were pleasant however after spending over…read morean hour on the phone having my medicare insurance approved before booking an appointment and then having the appropriate records sent. I was told after a 1/2 hr wait that medicare wouldn't cover the visit and it would cost $250 plus the actual cost of the cortisone shot which was apparently an unknown price. After another 20 something minute wait I was told the visit would be covered except for the copay. The most unprofessional medical visit of my life. Michael M PS No one informed me that after having a shot I could not have physical therapy for 72 hours I only discovered that after showing up at the therapists the following day and wasting a few more hours. Good grief

Visited the walk in center at Orthopedic Associates in Poughkeepsie out of desperation this…read moremorning. Got the around 845am. The waiting room was pretty full, still no one acknowledged me or gave me any directions. After approximately 10 minutes I found out that I needed to put my name on a list which I did. I sat down to wait for my name to be called and as I waited as most people do I was on my c Cell phone. After several minutes I saw people that came after me getting signed in, checked the list and sad my name crossed off. When I asked why I was told that I looked as if I was busy so she skipped right over me. Didn't even want to come here because of previous terrible care like a doctor who when I cried following a diagnosis said, " it's not like I told you you have cancer" . Now just one more reason why I need to find a new orthopedic doctor. DONT USE ORTHOPEDIC ASSOCIATES OF DUTCHESS COUNTY!!!!!!!