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    Services - Louisville Peterbilt

    Commercial truck repair

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    4 years ago

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    Trivista Companies

    Trivista Companies

    1.0
    (2 reviews)

    Worst experience I have ever had at a mechanic!! My primary reason for going to the dealership was…read moreto have my DPF (exhaust filter) baked. After 3 weeks of bad service and a high bill, I picked up my truck with a new ABS module warning light!! Initially the service was only suppose to take a few days with only requesting an oil change and exhaust filter cleaning. They attempted to sell me on replacing my bell housing gasket ( a 12 hour job) and rear differential gasket(5 hour job). Both billed at $130 an hour plus parts, plus environmental fee and taxes.... No thanks I told them, plus the truck has been parked in my driveway with no visible leaks on the driveway! Then I tell them I have to have my truck back and no longer want them to continue to work on my truck. They tell me it's ready. When I arrive it's not only not ready but won't start for me to take it. They claim it was riding rough when I brought it in. NOT TRUE!! Then they tell me I need a $2,000 wire harness replaced!!! They ended up resolving the problem without replacing the entire harness, which means they were attempting to just up charge me until I talked to the service manager. Finally when I arrived to pick it up for the second time (a week later)the service guys couldn't of been more rude!!! Now I'll have to take it somewhere else to fix the abs module warning light..

    took a truck in 2 months ago to have some repairs made after hitting a deer. didnt tell us they…read moredidnt have a body shop and sent it to palmyra in where they have a body shop. they had it 1.5 weeks and we called and was told they couldnt get to it after christmas. took truck elsewhere and they ordered new bumper 12/7. bumper has been sitting in lou ky for 4 days without being delivered. spoke with manager who was going to see if they could pick it up and he would call me back...hours ago. tried calling again, i'm being sent to voicemail. worst customer service ive ever seen

    Louisville Peterbilt - truckrepair - Updated June 2026

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