I am writing this for my trucker ...I am on the phone with him while he is experiencing this unacceptable situation.... Diesel fuel desk employees sitting in the office talking about nonsense while truckers wait in line to pay because the card readers don't work on the pumps. Most of the coffee machines are out of coffee or being serviced. No coffee creamer. Food service people rude and when asked for a specific sandwich gave excuses as to why he couldn't have it the way he wanted it. It is such a shame that the truck stops that are there to cater to and take care of the drivers that keep our supply chain running are doing such a horrible job!! We need to do better!! read more

Part 1 This adventure happened over at the QT one exit north of this Love's. My low-tire light had come on (due to weather change) while I was on the I-45, so I pulled over into QT to try to air up my tires. Use of their air compressor to air up tires is FREE at QT. An employee came to help me, and he discovered that the air compressor attachment had broken, so I found myself needing to come to Love's. Different company, different story. First of all, the air at Love's costs $2, payable by coin or credit card. The air starts immediately after you pay, and runs for just a few minutes and then shuts off. You can't turn it on or off as you need it, and if you need more air, it's another $2 for 3 minutes of air. Once that compressor starts running, you better get busy. Maybe this is timing is fine when you only need air in 1 tire, but all of my tires were low due to the weather change. I had learned about the necessity of a pin in the compressor head at QT, and there was one there. The compressor clearly worked - BUT while the air is going in, it's going in slowly, and the compressor seems underpowered as compared to the one at QT. I get 2 lbs of air in my tire before the compressor shuts off. I have 3 more tires needing air, and this tire needs 10 more pounds of air! Real message: give us your money and be quick about it. Yay you gotta love Love's!! Getting back on the I-45 and driving to the nearest truck stop is not an option - And IIRC the next nearest truck stop was another Love's! So I did the math: $2 for 3 minutes of compressor time and only 2 pounds of air into the tire = way too much money for air and at least 45 minutes of compressor time. So I called my husband, who left work, bought me a small digital car-powered air compressor at Home Depot, and drove 40+ miles to help me. He aired up all 4 of my tires in less than 10 minutes and I was on my way. That man gets 5 stars everyday all the time. Back to the review: As I say in so many of my reviews of Love's: if I could give zero stars I could, but as I think about it: they did let me park in their lot for an hour for the $2 I spent for air, and I did use their restroom a couple of times. Needs better soap - what they had took the air compressor/tire filth and gunk off my hands with only 3 washings. 1 star for a parking space and okay soap in the restroom - 0 stars for customer service And by the way: the Carls Jr drive thru has a rat trap under the service window. Yeah, yuck. read more

Love's Travel Stop - The Carl's Jr. rat trap - yuck - Gas Stations Near Me - Hutchins, Texas

Clean bathrooms for the car travelers. Good selection of drinks and snacks. It's not quite as nice as Buccees, but it works if you need to go to the bathroom. read more

Not to be confused with Lovers, which is what your sister, mother and gf used to be in relation to me. Still sort of are on the DL. Anyway. Not a bad Love's in that we were able to hang out here for several hours and use outlets in Carl's Jr., while we waited for the gym to open, and just relax for a while in general. This was on the night that we fled the hurricane in Houston. Scary times. read more

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There is a wait for showers around the clock. Did a 34 hour reset. Been like that since I got here. Mold on ceilings in showers. Staff doesn't greet you as you walk in or on your way out. Aside from all that the condition you receive the bathroom is very clean. read more

Love's Travel Stop - Photo for waiting list. - Gas Stations Near Me - Hutchins, Texas

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One of your black associates working the shower area around 4:50 p.m. on 7-5-24, was talking loud, and there was no one in there with her. How are you talking loud saying trouble maker and a customer (me), can hear you bc you were loud ? Do your associates talk loud like that all the time around customers ? She need some more customer service training !!!!!!!!!! CHECK YOUR STORE CAMERA TO SEE WHICH BLK ASSOCIATE WAS WORKING NEAR THE SHOWER AREA !!!! Called cooperate, but they aren't open due to the 4th of July holiday weekend. read more

If you like being treated like trash, this is the place for you. The ignorant associate couldn't wait to get back to her text message, I suppose me being there was interrupting her conversation. 12/11/22 register closest to front door. This wasn't just today, this seems to be the m.o. at this location, I need to put an X on this place. read more

Good service, clean showers I tried using the loves app to check in for a shower and it makes the process a lot more streamlined. read more

Customer service was terrible. She had an attitude with us. Which I can only assume came from the fact that she didn't want to have to get off of her phone to help. Store was maintained properly clean bathrooms. Would rather drive a few extra miles to receive better Customer service though. read more

It is a busy place with limited space. Food at Carl's Jr. is bad, just bad. Showers need a renovation forget COVID, more than likely to catch diseases from mold and fungus. Air is better outside amongst the trucks. Staff does not understand the use of a high pressure air hose. Get some food truck s here. Put the bobtails in one area in lieu of taking up 65 feet of space read more

While the employees are amazing there's some serious problems going on with the pumps and tech here. I stopped to put $20 of gas in my tank imagine my surprise when not only was $20 taken off my card but also $150 apparently the pumps will put a hold on cards so basically ended up stranded because my card was declined at the hotel (was charged a overdraft fee also) I was planning on staying at for the night and no one can give me a clear answer on when my money will be released back on my card I've heard 24hrs-48hrs to 5-7 days. And I'm not the only one having problems with the pumps when I came back to Love's there was 3 other drivers having problems also. read more

This place isn't bad. Clean showers decent customer service. Only complaint is this place stays packed parking is hard to get.

Two of four ladies toilets out of order, and barf on the floor of one of the remaining two.

Fueling for truck.At 6pm is a mess.Three deep,at the fuel island....Busy place.