I highly recommend M. Steinert & Sons. I just purchased my first piano for beginners. Vivian and…read moreBrandon were extremely helpful during the entire process. You can tell they are very passionate about music and they know their stuff. Vivian helped me choose the perfect piano for exactly what I wanted. Brandon helped me bring and load my items to my car. And Vivian was so kind to share some music books with me to take home. I got a great deal too because of their moving sale. If only learning how to play the piano was as easy as working with them.

In January 2019, I had the pleasure of meeting Steinway Consultant Michael Murphy at M. Steinert…read moreand Sons. He helped me select a digital Roland piano that met all my needs. We spent the better part of an hour going over a variety of options and educating m on acoustic and digital pianos. We then worked out a convenient delivery date and the removal of my old acoustic upright. The delivery guys were great, clean and efficient. Post-sale, I had a mishap with the headphones provided and Michael replaced immediately without question. If you're in the market for a piano, I'd recommend M. Steinert and Sons and grabbing Michael for assistance.

An experience of high quality from start to finish. Having visited a number of show-rooms in…read moreseveral states on my piano search, I feel that Falcetti's provided excellent service that I cannot help but recommend to others. Here is why. *Pre-Purchase* The instruments in Falcetti Pianos showroom are in consistently excellent regulation, voicing and tuning (this consistency is not present in other showrooms I visited in various states). Making an appointment was easy and once there I was able to take my time with the instruments, alone in the showroom. On his own initiative, Conner even turned off the AC to create a listening environment to get to know each instrument's nuance. The opportunity to really LISTEN this way is itself worth the price of entry. I found the staff at Falcettis to be more like resources and less like sales-people: they gave me generous time and space to get to know the instruments without any sort of pressure. When I had questions, Conner and Jake were quite knowledgeable, and I feel I learned from them. *Purchase* When I found a pre-owned instrument with which I feel in love, I was offered the opportunity to place a fully refundable deposit to hold the instrument while I visited other showrooms and played other pianos. Again, no pressure. Once I was certain that this instrument was for me, Conner was extremely helpful not just in arranging the purchase but also in helping me source an artist bench at an incredible price, arranging to move my current instrument at no additional cost and arranging a tech to come and re-install a Dampp-Chaser humidity system (that we use as a sort of humidity insurance along with ambient humidification) at no additional cost. At each turn, I was met with generosity and a helpfulness that turned what could easily have become a cumbersome, complex process with many moving parts into something that was, simply, easy. *Move* The moving team communicated in a timely way, was timely (they completed their work ahead of schedule) and, again, made the entire operation easy. Omar, Falcetti's tech who came to reinstall the humidity system on the new instrument was excellent. Timely, did excellent work. A pleasure to work with him. Overall: I am so happy, and thankful, to start what I am certain will be a long-term relationship with Falcetti Pianos.

We bought a new hybrid Yamaha…read more The piano itself is a great instrument. I was allowed as much time as I needed to experiment every instrument in the store I wanted. The price of the piano was acceptable by market standards. The purchase was a trade up and we were given a fair offer for our old piano. Last but not least, the staff is very pleasant to deal with. When the time comes to purchase a concert grand, this will be my first (and very likely the only) stop. Looking forward to that, because it will mean we're rolling in it.

I went to the store to look for information only and the proprietor was very helpful. He answered…read moreall my questions and pointed me in the right direction that I needed to go. I would recommend this business ‍ to anyone who needs a repair.

This is the worst music store I've been to in New England. I brought my cello to replace a string,…read moreI paid $20 for the string and $10 for the labor, the next day I went back to ask for re tuning the cello, the man kept yelling at me and told me to tune it myself. And I asked him for advice on how to tune my cello, he said there is none, no technics, just do it. I will never go back to this stinky store and super bad customer service ever again. If I can give 0 Star, this is what they deserved.

Great place for music lessons. Please checkout the website for more info. I went to Berklee College…read moreof Music, and these guys know there stuff!

I first started taking guitar lessons online after exploring what YouTube had to offer. But there's…read morea limit to learning online. I joined Senchant's and it's crazy the progress I made in a short amount of time. The guitar makes sense now, and I'm grateful for Bernie's endless musical knowledge and teaching style.

We bought a Yamaha U-3 from him 3 years ago for $5K and said there was not only a buy back program…read morebut also a 5X tuning package ($500) we could purchase at a discount if we did it all in one purchase. We were able to get Mark back to tune the piano this year (2025). It seems like Mark has had some health issues in the family and so we had some problems reaching him in the past 2 years but he is now back and honoring his warranty! Thanks Mark!

What an awesome family business of 4 generations! If you want to buy a preowned piano but don't…read morewant to sacrifice on any quality, this is the best place to go! Mark is extremely knowledgeable, and takes excellent care of his pianos. All the pianos in the showroom looked like new, perfectly rebuilt and reconditioned, played nicely and sounded amazing. Mark has always been patient with all my questions and he completely understands my needs. I never expected the process from start to end to be so smooth and easy. He and his family also handled the delivery super well, thanks to them I was able to play my piano before thanksgiving. I am very grateful and I don't know how to thank Mark enough for everything. If you are looking to find really good quality pianos or simply just in need for a piano technician, Mark is the person you can always trust. - a very happy customer :)

The move, the billing, the competence. Can't say enough. Louis knows his duff and is eager to help…read morematch you up with the right piano He is expert in their care.

I called Mr. Gentile to come to Scituate to try to tune an old baby grand piano that hadn't been…read moretuned in many years. He arrived right on time, as scheduled, and proceeded to do an amazing job! He was very pleasant and professional, and I highly recommend him.

Recently moving to the area I searched for a reputable music instructor for my two children. I…read morefigured this would be it. The sales floor is very spacious and has a lot of guitars. That's about all that they have is guitars. Sheet music for days and a few dated keyboards is what they have to offer. I checked their prices against Guitar Center and it's a lot more expensive! The music teachers are mediocre, nothing great. One complaint that I have is that the music teacher kept cancelling his appointments. At one appointment he didn't bother to even call and cancel. We showed up and they said he was on vacation! Really?! It seems as if this place is poorly managed and it's too bad. It has a nice look and feel, but don't be fooled. I'd rather travel to Braintree and try Guitar Center, or search for a private teacher.

I too am very happy that Central Music became Central Music II. The new owners are very…read moreintelligent, and are really well-educated, astute musicians and teachers themselves with many years of community service & performance and teaching experience. The pricing of instruments and rentals is in line with or slightly more affordable than what I've experienced at other area music retailers. They seem happy to do repairs. Some places will only repair stuff they sell in their own shop, but CMII is fine with repairing just about any piece of equipment. I believe that CMII is going to make great contributions to the cultural health and quality of life of Brockton and the surrounding area.

Ron Erickson is all world awesome! He's the absolute nicest guy. He's fair and honest and does an…read moreincredible job tuning our piano. We will not have anyone else touch our piano but him. He's been tuning ours for 10 years now and he just left our home. He's always so great, does such a fantastic job and explains everything he's doing. In fact, he's so nice, he makes you feel right at home...IN YOUR OWN HOME! We simply couldn't recommend him higher. So, if you have a piano that needs serious work or just a tuning, and if you want someone in your home whom you can trust, be relaxed with and who will do the job right, call Ron. He's the best and you'll be happy you did. Derek B.

If you own a piano, Ron is the one to have as your technician! He's extremely knowledgeable and…read morewon't try to do things to an instrument if it's not worth it. Very honest and gets the job done beautifully.

Excellent prompt service with outstanding communication. Highly recommended with clear value.read more

Kentaro worked on our piano that had not been serviced in some time. Scheduling was easy. When…read moreadditional issues were found beyond what we expected, he was clear about what he would do and what it would cost, and he stayed late to complete the work.