I didn't buy my wedding ring at Jared, but I brought it in for repairs--twice. I spent around $500,…read moreand both times the work didn't last. When I returned again, they quoted me another $400 to fix it. Only at the last minute did the sales manager mention a $280 protection plan that would've covered all repairs going forward--even for jewelry not bought at Jared. Why wasn't this offered earlier? This lack of transparency and empathy was incredibly frustrating. I expected better from a company with their reputation. If you're considering repairs at Jared, ask about the protection plan up front--don't assume they'll mention it.

This location is by far the worst I've been to. They have horrible customer service almost every…read moretime I go in for my ring inspection. These ladies won't great customers and just keep on passing by without any regard to you standing there. This last time I had to say "excuse me" but was then very rudely told that "we are very busy as you can see...you need to wait for someone to become available". She didn't apologize for the wait and was so unprofessional. This is the 3rd time I have gone in to this location where these ladies lack customer service. I've spend a significant amount of money in this store to be treated in this manner. The location on San Pedro has been better but overall it seems Jared Jewelers is not what it used to be (speaking from someone who has been a customer for 15years).

I come to this Carter's pretty often/frequently and I always have a great experience! Customer…read moreservice is wonderful and staff is so friendly!! They have a great overall selection and their clearance section is fantastic! Great value for their clothes and accessories! Highly recommend this location! Very organized and clean as well.

I loved going to that store until I went recently to make an exchange. The ladies that were working…read morethat shift were super rude. Making me uncomfortable for making an exchange. Never going to that location again!!!!!

I was in the area and decided to check Mica out because of the awesome jewelry in the window. Oh…read moreem gee! I was so inspired to make my own jewelry after walking around in here. Mica has all sorts of precious stones, gems, and minerals for the jewelry artist to create with. This place literally rocks! I was super shocked at the beautiful stones and the very reasonable prices. Onyx, coral, agate all for $10 and under. The lady working was so friendly and was obviously very talented (her jewelry is on display). I will most definitely be back. I'm thinking homemade jewelry for everyone Christmastime!

I love this place!!! My daughter is a figure-skater and I am constantly having to add crystals to…read moreher various competition dresses. The ladies who work here are very helpful with good advice. I think Mica carries every size and color of Swarovski crystals you could ever want. I cannot recommend this place highly enough!

Picked up a couple of new necklaces and had a great experience! The selection was beautiful, and…read morethe service was great.

I came to this event after receiving a text message from Kendra Scott about this shop and sip with…read more20% off. I always love these events because they have the cutest snack bar set up and great discounts and perks. Not only did they have 20% off fashion jewelry but they also had a free gift with purchases over $100. My favorite part of the evening was the sale table that gave you bigger discounts with the more items you bought, and I still got my free gift! The staff was excellent, they were so helpful and made sure that everyone was finding what they were looking for. I had such a great time shopping with another yelp elite that I met at a yelp, elite only event, and we now try to attend all of events together as well as events like this! We definitely got some good shopping done!

This Kay jewelers in the Quarry Market is awesome! The staff are so on point and willing to help…read morethat we felt so blessed when leaving. I really like the staff here they conduct business the right way!

Absolutely amazing customer service from the sales associate Jack!! Went in for a cleaning and he…read morewas an absolute sweetheart. He made it more than just a a routine visit, we spent some time looking at other pieces for the future and it was really nice. It's refreshing seeing that there's still good people and great customer service out there !!

The Studio is beautifull and has a warm welcoming vibe! Don't let the area nor the outside fool…read moreyou. Alexis was our Welder. She was very informative and patient with us for the whole process! The jewelery itself looks cute and dainty but it's of great quality! Highly recommend this experience to celebrate a milestone, a loved one, or friendships.

Came in as the first appt on a Saturday morning. It was slow, quiet and easy to find location wise…read more The business itself is beautiful. It's always clean, they're playing good music and it's got a cozy vibe. I love that the jewelry is all out to see. I do wish that the technician we had was a little more inviting to the process. It's a very intimate setting and it may be an easy process to some, but I'm no welder lol i think talking to the customers about what is going on, would be an easy conversation piece. She did mention that she had just started to work there, so I hope this is taken as constructive feedback. She was very sweet and did so great with my new charm! I love it! Cant wait to come back and continue to add onto it.

When my daughter was a baby I had her ears pierced at an unnamed store and a few weeks later they…read moregot infected. After that happened I decided to leave it alone. Well she had been asking to get them redone and I saw that Rowan uses registered nurses to do the piercings. Everything is done professionally and they follow policies and procedures for the piercings. The pricing is very reasonable and they have nickel free jewelry, sterling silver options and 14k gold. They have a very simple to use online booking system, and our appointment was right on time even on a very busy day. Definitely a much safer way to get ear piercings.

Had a great experience looking for earrings for my second lobe piercings. Rio, the manager was very…read morehelpful and friendly. I wanted something spring, tiny, and with gold posts. Found a reasonable set of dragonflys/flowers. He packaged it up nicely and added a sticker and lollipop : ) I also had eyes on some beautiful rose bud earrings, set in gold vermeil. I contemplated and decided to go back to purchase, but they had sold out. They do not provide purchase at store online service. But, they did take my name and number to call me when a new shipment came in. Well not expecting much, Rio called me and left a message that they came in! Great, I was able to put a pair on hold and purchase later that week. Very happy with my new rose bud earrings. Excellent customer service! Plus all piercings are pierced by nurses.

I didn't realize the tooth gem, jewelry, and piercing experience could be so relaxing until I came…read moreto this place. The aesthetics are lovely and they play real chill music. Shout out to Marilee for taking care of me on time and with excellent service! I'll definitely be back!

Ok this place deserves so much hype!! Paulina has been working on her craft for her beautiful small…read morebusiness for years, and it completely shows! Apt 144 feels like home: it's supposed to make you feel welcomed and calm throughout your visit and they do just that! The interior is designed super cute, and they have a lot of candles and calming lighting. Paulina was so sweet and charming and walked me through the visit and how it works! I got a permanent bracelet at my visit so she helped me choose a a style and some charms. There's so much to choose from & they are all so cute! Then she linked and zapped the chain, and made it such as easy process! The entire thing took me maybe 20 minutes, and that's including me talking because I love asking them about the store's origin and everything! There was no wait so really the process can take as low as 10 minutes! I will definitely be back soon!