I've been here twice for minor problems. Both times were a good experience and I was seen quickly…read more This was especially appreciated because one of those times I only had a small window of time to get in and out before I had to return to work. The staff did everything they could to make sure I could get treated promptly and get back on my way. The clinic doesn't have the equipment or facilities to treat more serious injuries but for your run-of-the-mill problems like minor infections, illnesses, or sprains this clinic would be my first choice any day because I can get in and out so much faster than I ever could at, say, the family medicine clinic at the nearby medical university. The only turn-off for me with this clinic is there is a lot of Christian or Bible-themed plaques and sayings posted around the clinic. I believe in treating the 'whole person' and in the valuable role one's spirituality (if applicable) can play in healing. However, when only one faith or religion is represented it implies that in the eyes of the staff there is the only 'right' belief system, and that does not feel welcoming to patients who do not share those beliefs. If a clinic is going to post such things on its walls, I believe it is more appropriate to post inspirational quotes from a -diverse- array of faiths or spiritual leaders so as to communicate respect for the diverse array of clients that walk through your doors.

Walk-ins not welcome…read more Apparently they switched from walk-ins welcomed to "by appointment only". They just forgot to tell everybody. Besides, on paper they look like they have not been open in 6 years or just simply not review worthy. Maybe after a few more "by appointment only" patients, they can afford to update their door signs and street sign. It's a scratch.

I have tried several times over several weeks to make appointment to see Dr. Ironside. I have…read morecalled and requested online. I have never received ANY response or call back.

It's been a nightmare from Day One…read more Dr. Ironside was an incredibly intelligent, efficient, quick doctor who actually seemed like he was listening. Dr. Bao was really great as well, and took my case with literally no appointment because the schedulers screwed everything up. LITERALLY everything else has been completely horrid. Our first appointment with an endocrinologist wound up getting cancelled the day of with no phone call from anyone. We drive from Greers Ferry so we got there after a two-hour drive only to be told the appointment was cancelled and the doctor had already left. Luckily, the patient care person (also seemed to care about patients) was able to snag the other endo who was in the building and he was actually able to see me. Also a pretty great doctor, honestly. Then it all went downhill. Yep, even further. I had to get a lumbar puncture, and had to call and pester the doctor's office for TWO WEEKS to get a phone call back. Let me be accurate: the test was on a Wednesday, I finally got a call the Monday before it would have been two weeks. I called to see about pain meds for the day or two after the LP: no answer. No pain meds. No relief. No F&ks given, clearly. During all this, I went ahead and sent my doctors my history with a timeline, because my shit is complex. We're talking endocrine (secondary adrenal insufficiency), neurological (intracranial hypertension and some other minor things, empty sella etc), and also autoimmune (celiac, sarcoidosis, and autoimmune hepatitis all biopsy-confirmed, as well as lupus and RA); sending this info is helpful. See again: complex case. Zebra, not horse. Rather than any follow-through or any communication amongst specialists (or even with me, the patient) despite my many requests for such I've been ignored, told I was hostile (because the girl doesn't know the difference between hostile and frustrated, the idiot) HUNG UP ON when I asked for a supervisor, and neglected. The standard of care here is zero. Go there if you want to actually die from neglect in a first-world country. Ooh, especially fun if you like wanting to punch someone through the phone. Good times.

I recommend this place! I tried to get in to see my doctor and was told she wasn't available until…read moreJuly 9, and it was June 24. I knew what I had needed immediate attention. So I made my appointment and got right in. The staff were attentive and very kind. The doctor I was seen by was thorough. I definitely recommend this Urgent Care.

Waited for 2 1/2 hours (after my online appt time) and health care provider (I don't think she was…read morea physician) did absolutely nothing for me. I got the feeling she did not know what she was doing They took everyone back (except 1 person) before me that arrived AFTER me Editing to add- because this provider was extremely incompetent I had to go to a different urgent care the next day. I was struggling to breathe even though my pulse ox showed a good result. Today I saw a provider at a different urgent care (Chenal urgent care is the place to go to)that listened and cared. He did a chest X-ray that showed really bad bronchial inflammation and gave me a steroid shot. I do not recommend Baptist urgent care even if you think you are dying. They do not care. They are incompetent. Also, someone who works there smells horribly of cigarette smoke. It was floating around everywhere. I know it's an employee bc they came into our room to turn off the machine that was making our room freezing cold and when she came in we got the horrible cigarette smoke smell again

UAMS Health - Simon C. Mears, M.D. - Orthopaedic Hospital…read more Dr Mears is an excellent surgeon. I'm very grateful he did my left hip replacement after I fell. He was precise and I have zero complaints. I would recommend him to anyone. Dr. Mears staff at UMAS Orthopedic Hospital were wonderful. Every one except the APRN were great. The APRN I believe was on a power trip and wanting to show me who was in control. She did nothing to help me and was very condescending to me every time she was in the room. However the Techs, Nurses and Dieticians were amazing. Such great people and very helpful. The nurse in the recovery room was awesome. She even came to see me the next evening in my room. I totally felt blessed to have the complete staff that I had. I wish I could remember all the names because they deserve recognition. I recommend UAMS Orthopedics Hospital 100%. Sarah my last Nurse was so helpful in finding me a pain Med that wouldn't lower my BP when the APRN wanted to give me low dose Toradol which does nothing for pain. Nurse Sarah went above and beyond to find something that was truly helpful at least for almost 3 hours. It was tough having no pain meds for many hours but I made it.

I waited two months to get into see a neurosurgeon, once I was in the exam room 30 minutes went by,…read moreI heard a male voice outside in the hall say, I don't care I'm leaving.. about twenty minutes later his nurse stuck her head in and said the doctor had to go do a surgery didn't know if he would be back. I asked her what was I supposed to do now being I just drove over 120 miles to get there, she said she didn't know I could wait or reschedule another appointment so I waited another two hours and finally said hell with it and left. He had the odacity to actually bill my insurance for me not waiting! I had to book an appointment with baptist health neurosurgery clinic to which I will see August 25th. Not impressed find another hospital to handle your spinal problems

A patient at Autumn Road for many many years . Never late on…read morea bill , never late for an appointment. My Doctor retired and Autumn Road Family Clinic would NOT accept me as a patient under another physician. They told me they were not accepting "New Patients"!!!!! I experienced a lot of in house issues, with Doctors leaving, never the same nurses or clerical help in front. I'm disappointed in the decline of professionality of the entire staff.

I am quite puzzled with this clinic. I originally visited with my primary care physician one time,…read moreevery since then I have tel-visits with nurses within the clinic and each time it's a different nurse. I feel that I could not get personalized care this way and they will only know me by in the charted information on their site. When I ask for a visit with the primary care physician I'm told she's booked up for months. I'm considering moving on.

staff is very friendly. Not sure about Dr. Enns experience but he broke what could've been two leg…read moresurgeries into 6 different visits and charged for such. My mom and sister had the same surgeries done by different doctors who did one leg at a time and only charged for one leg at a time. My legs are still painful and I chose to get a second opinion to make sure the veins were closed off after all. The office is always understaffed and very disorganized.. I would not recommend this office.

Run away from this place! Very disorganized, doctor seems medicated all the time. Doctor's office…read moreis a mess, charts all over misplaced. Friendly staff trying do their best.

The staff were friendly but the cleanliness is awful. We checked in and went to a room. I saw how…read moreterribly dirty it was and we immediately left. The room smelled of weed. The lady in the front was so apologetic when we walked out she refunded our money. Save yourself the trip and go to any other urgent care. Even the furniture in the waiting room appeared to have came out of a one star motel.

Dr. Murad and his team saved me a trip to the emergency room! They are friendly, caring and…read moreefficient. He went above and beyond to care for my wound days after the accident and heard other patients in the waiting room say the same. I would highly recommend you see him, whether you need stitches like myself, or you are fighting a virus. He truly cares for his patients. Also, his hours can't be beat!!!!

We just had an awesome two-week stay at Baptist Health Medical Center in LR. My son was in a…read morelife-threatening situation, and the care he received made all the difference. The staff showed genuine compassion, treated us with kindness and respect, and gave us the space to ask questions and even agree to disagree while always keeping our son's best interests at heart. Although the experience was incredibly difficult, we came through it in a very good place, and for that we are deeply thankful. We truly appreciate the doctors, nurses, and everyone who played a part in my son's care. Thank you for your dedication and compassion.

The staff in the hops from ICU Doctors to Patient care techs are the worst I have encountered, they…read moredo minimal for their patients no compassion and bad bedside manners. Rooms are dirty and outdated, but most important the care that your family will receive will make you want to leave AMA(against medical advice) and go somewhere else.