Horrible initial experience that makes me never want to return. Not only do they stack appointments…read more15 mins apart, leaving providers no time to actually listen to patients, they also make you wait an hour for a rushed 10 minute appt. Also, 2-3 extra ppl will be in the room, regardless of your comfortability for note taking which feels so uncomfortable and not right. Dr. Jennifer Heinemann was extremely condescending, did not listen to my wants or needs, and did not explain options that are ultimately affecting my health. The worst patient care I've ever received in the most vulnerable appt you can be in.

I decided to go to LowCountry after finding out I was pregnant, due to no other offices having…read moreopenings in mid/late 2025. Upon the first visit, I felt rushed & formed no "connection" to any nurse or doctor. Everything was gone over extremely fast, I was given no advice or information outside of a pamphlet and spent the most time during the visit talking to the woman at the front desk taking my payment. This was my first pregnancy and I didn't know what questions to even think about asking. I decided to continue going as maybe it was just one bad experience. We went back for the next appointment and they made my fiancé leave the room, I understand why this is done, but for a girl who felt no connections to anyone in this office and didn't want him to leave, it felt like they were forcing him out. It made him feel less of a part of the pregnancy as well. I know from switching that there are better ways to establish with a patient that they are in a healthy/happy relationship. I switched to MUSC & had a great experience. It is now almost a year from my appointments at LowCountry and a bill shows up (keep in mind, I paid at every appointment). I got billed twice for "96127 Brief Emotional/Behav Assmt." I called for clarification on what this was and the number on the bill isn't even registered to their billing department. So I call the office, the lady who answers was kind, pulled the bill up, and attempted to explain it as the sheet we fill out in the office and the doctor recommending a therapist to me. I told her I never had anything emotional or behavior concerns and no one was recommended to me and she continued to say "it's just the sheet" so i clarified and said "so i filled the sheet out twice?" and she followed up with "it's just insurance billing because we have to bill for that sheet." At this point, I am paying the bill and going to be done. If you want quick care with no connections and hidden fees, this would be a place for you. However, I was looking for a doctor to feel comfortable with and who cared enough to listen and educate me, as well as allowing my partner to be involved. This office is just looking at how much they can charge for every service provided and then don't even give their office enough knowledge and training to explain the bill when people ask. I, personally, wouldn't recommend either office to anyone.

Just love the decor of this place ! It is so nice and calm upon entry. Usually you are helped and…read morecalled to the back within adequate time. But the wait for a PA or doctor is pretty long. Lots of students throughout the years of coming here which is a good thing they are learning. Dr. Gleaton always makes sure you are heard with concerns . If not she has put me in contact with those that can.

The interior design of this practice is high-end. EpiCentre is an innovative and progressive…read moreoffice. I also notice that they offer many of the latest and most lavish treatments. However, my focus was on my female health. I've been looking for a gynecologist to whom I could relate. Dr. Gleaton is a professional and shows empathy for my health issues. Countless times, the annual exam is quick, and problems have never been addressed. Lately, my energy has been down, and my weight has increased significantly. Along with stiffness and soreness throughout my body. I'm confident in Dr.Gleaton, and I know she will have a solution .

Care and concern for my injury was truly above and beyond. Staff was so patient and allowed me to…read moretake as much time as needed before leaving. I wish I remembered the nurses names who cared for me. So so appreciative of them.

I don't understand how this hospital only has a 3.0 rating--it truly deserves 5 stars across the…read moreboard. The maternity ward here is absolutely amazing. My nurse, Meredith, went above and beyond to make me feel comfortable during one of the scariest experiences of my life. She treated me with so much kindness, compassion, and respect. With everything happening in the world today, I was deeply touched by how welcoming and supportive the staff were. There was no discrimination or judgment--just genuine care and understanding. The hospital has a very diverse and professional team, and you can tell this place is women-led. Everything is spotless, well-organized, and filled with staff who clearly love what they do--and they love babies! One thing that stood out to me is that they never separate mothers from their babies (as long as the baby is healthy). You stay together for 48 hours until discharge, which is such a comforting policy. My baby is currently in the NICU, and they even have a program that allows mothers to stay on-site after discharge to be close to their babies. When I walked into the NICU nursery and saw a nurse gently holding and bottle-feeding my baby with such care, it brought me to tears. These women are angels in scrubs. There was no trace of bias or animosity--just pure compassion. As a mother of a baby of color, that meant the world to me. I will never go to another hospital. I'm forever grateful to the incredible women here for their care, wisdom, and humanity.

After being a patient for years, i called today bc of a chrones flare and was turned away. I was…read moreinformed of a bill from my last colonoscopy of 470. One i was not advised of at the time of srvc or since. When i offered to pay 100 to be seen today, i was told that was not enough. I asked to speak to an ofc man and was told they did not have time tt to me.. obviously uts not about the patient at Palmetto but about the money!

Even though I live within walking distance of the practice--and even if I chose not to walk, I…read morecould easily take an Uber--this office refuses to treat me because I don't have someone to accompany me. Their policy requires that a patient have someone drive them to the appointment, remain in the waiting room for the entire procedure, and then drive them home. This effectively means that anyone without a spouse, family member, or close friend available during weekday business hours is denied care--not for any medical reason, but simply because they are alone. I'm not asking for special treatment; I'm asking not to be excluded from care because of my personal circumstances. Denying a necessary medical procedure to someone based on whether or not they have a companion is discriminatory and deeply unjust.

I'm so thankful for the amazing care I received from this clinic! There were there when I needed…read morethem. From start to finish, I appreciate how they helped me navigate a difficult situation. Will definitely recommend to anyone- and I'm a nurse practitioner myself!

Very Unprofessional staff. Gave me no explanations. I do not recommend this place. They have no…read moreclue what Hemophilia is.

Have used Lowcountry for years with many surgeries and replacements and do not want to take away…read morefrom those great doctors The issue had was with new hand doctor did surgery on my hand . Have had a lot of failure since surgery and the g cyst has never gone away ..We had discussed prior to surgery the removal of this because of my cancer history however he did not remove it . Since the surgery have gone to post op many times and even requested one. Only to be never seen by the doctor only PA she has tried stuff for infection ..and now this last time again still not seeing the doctor. She wanted to get a mri because did not get one before surgery and some cream . For a minute I agreed but then thought about it because the amount of Tylenol to control pain is bad for me and not being able to see the doctor decided to find some new help . Wanted to update and edit since I went back and visited the summary which was a complete untruthful statement..Have had throat cancer with no voice box so I record everything for my wife to hear just easier that way and it sure doesn't match our recording nor did she not put the mri and prescription order in like we discussed they have been calling and texting After looking at reviews ran across a review not even 13 days ago of the same Dr. guess I'm not the only one recently with problems seems to be a trend

Dr. Stovall is thee best surgeon I have; and I had a lot. He explains exactly what is happening and…read morehow we can fix it, what could happen when we do the surgery, and what will happen after the surgery. It gave me a chance to decide rather I wanted the surgery or if I wanted to continuously take the injunctions. Because I knew what to expect, I was ahead of everything that was going to happen in the future with my back. I recommend Dr. Stovall to everyone who talk to me about back pain or any other things that deals with the back.

My Mother recently had (2) unexpected surgeries within (6) days. The staff has been overwhelmingly…read moreamazing! Everyone has been so attentive to not only her needs, but, also making sure our family has been comfortable. Always available to answer questions, and communicate in full transparency with detailed information. This is not the "norm" for hospitals these days. Our experience has been a 10 out of 10! Wonderful culture! Keep it up!

Nurses did a good job, was having chest pains and to sit in the waiting room longer then I should…read morehave. Every one working there did a good job, testing vet.

Been going to Dr Redwine for general medicine since moving to Charleston 5 years ago. Great GP…read morewith high quality care. My experience with that office is always top notch and no BS.

Today I saw Courtne. She was very efficient, caring and concerned. I was so impressed with her…read moremanner and professionalism. I will ask for her for future appointments