I have been coming to this practice for years. They are affiliated with Roper St. Francis. I used…read moreto travel to James Island from Summerville to see my doctor. She ended up moving so it was time for me to find a new provider. I am so glad I made my appointment with Dr. Forren. The staff at this office are top notch. I love the Medical Assistant Michelle. The receptionist at check in is always polite and helpful. And the lab employee is top notch. She is quick and painless! When reaching out to the office via patient portal, they are always reponsive as well. It is nice to have a primary care office in Cane Bay and even better it is filled with amazing staff!

MEDICAL BILLING FRAUD…read more Charged $388 for a standard annual well-woman exam that should've been free. I had to pay $388 out-of-pocket to avoid the bill (that I should never have received) going to collections. MUSC said I should be reimbursed eventually, but over a month has gone by. According to my health insurance company, MUSC has not taken any action to resolve the issue. Fraudulent billing. PSA: All women with health insurance are entitled to free annual well-woman exams under the Affordable Care Act. The exam needs to be billed correctly as preventative care.

My son's PCP is at Carnes Crossroads. I've been very pleased with the level of care that MUSC has…read moreprovided him over the years, and their facility at Carnes Crossroads is equally great. Some healthcare facilities here clearly just push patients through and you barely get 5 minutes of the doctor's time. You won't get that at Carnes Crossroads Primary Care, or any MUSC facility for that matter. Dr. Bigelow was highly recommended to us. He has very good bedside manner and I appreciate that he actually takes the time to listen to what is going on. Plus the MUSC MyChart app is very useful for tracking test results and for communicating with your healthcare team. The only problem that I have is that everyone else in the area must be going here too because it's near impossible to get a same day appointment. I was told if you are sick you can almost always get an appointment same or next day, but I'm not sure how accurate that is. For example, my son has a possible infection and called 8am Monday morning to schedule an appointment and the earliest they could see him was Wednesday at 4pm. So it's kind of a catch 22: you'll great health care here but only if they have the time to see you. Even with that, I highly recommend going here.

The Roper St Francis network has always provided excellent care to their patients. I moved to…read moreSummerville back in 2005 and have been going to Dr DeBerry after a recommendation from a coworker. Her care for her patients is impeccable and I have followed her wherever she went. I have always recommended her to other friends and coworkers when they are looking for a physician and they have also held her in high regards because of how great of a physician she is. Dr. Deberry is very knowledgeable and is very friendly and patient. When I have needed to be referred out for other medical concerns, she has made great recommendations / referrals. She takes her time with you and does not rush like some physicians may do. She explains things in detail and you leave there with a good understanding of what's going on with your body. I highly recommend her for anyone that's looking for a physician.

Beware - There is a reason Roper St. Francis Primary Care has a D- rating by the Better Business…read moreBureau. I would not recommend going here unless you want to be taken advantage of and pay for things you did not ask for. Dr. Wallace at Roper St. Francis Primary Care took advantage of my college age daughter who simply asked for a well-women appointment that is covered by our insurance. My daughter first had to pay for a "new patient" appointment before she would even schedule a well-woman exam. During that appointment Dr. Wallace requested my daughter get testing for something she was already being treated for by a different professional. My daughter told her she was already paying a lot of money to have this issue resolved by a different professional. She assured my daughter she would label this testing as preventative care so insurance would cover it 100%. Well, she did not label it as preventative, so now we are paying $390 for a test my daughter did not even need in addition to $120 for a new patient apt that was totally unnecessary and my daughter still did not get her well-woman check. So she had to schedule a second apt for that. At her well-woman check, (which only lasted 10 mins because Dr. Wallace was 45 mins late and had one foot out the door before even walking in) Dr. Wallace mentioned my daughter's test results, which were completely normal and we already knew from my chart. However, because Dr. Wallace spent 2 mins talking to my daughter about her "normal" test results, we were charged an additional $113 because it was not part of the well-woman check, so we were charged an additional appointment fee for information my daughter already knew and did not ask for. I talked to our insurance company and the front desk at the doctor's office and they agreed we should not have been charged. However, when talking to manager, she refused to help us out or adjust any payments. So now we are being charged $623 for a well-woman appointment that should not have cost anything at all.

Dr. DeCastro is lovely, and exactly what you'd hope for in a primary care physician- attentive,…read moreintuitive, reassuring, kind- and very communicative, too. Additionally, the Sewee Family Medicine's online portal is great for med refills, access to labs, scheduling appointments, etc. Super, super pleased. Highly recommended. Thank you, Dr. DeCastro!

I was so surprised to see Dr. DeCastro with a low Yelp score...but I see after reading the review…read morebelow it was someone frustrated with office procedures vs. Dr. DeCastro's actual care (a shame for her to get bad marks for that!). Dr. DeCastro is a gem--smart, caring, and willing to spend the time it takes to listen to you and search for answers to problems that aren't immediately apparent. Although she is very much Western and academic in her approach, she doesn't dismiss the benefits of alternative medical therapies, assuming there is research to support them. Very glad to have found her.

When I first moved to the Charleston area I went through several primary care physicians and was…read morevery disappointed with the quality of doctors that I saw. Then after maybe 4 or 5 doctors I finally came up Dr. Lee Allison at East Cooper Coastal Family Physicians in Park West (Mt. Pleasant) based on a wild Google search for family physicians. Making the appointment was easy and her office was close to home and work at the time so there was that. Then I went to visit and discovered that I had finally found the right primary care physician for my needs. Dr. Allison listens to what is going on with her patients and she's very straightforward with them about their results and what they need to do to improve their health for a better quality of life.

Dr Allison is one of the best doctors I've ever had!! She listens to her patients, and helps in…read moreall ways she can. Have been seeing her for several years and wouldn't go to any other doctor! Her office staff is very good, friendly, and helpful. I use the portal when I need to ask about something and Simone gets back to me in a reasonable time. Simone is a great person, also, friendly, and helpful!! When necessary, her referrals have always been really good matches for me. All in all, I highly recommend Dr Allison

I was initially impressed I got an appointment quickly and my appointment went well. I received…read moresome prescriptions and one in particular needed to be preauthorized. Nurse assured me that it would be taken care of, however after 3 days they never got it approved and I had to pay $99 instead of $35.00. I thought hey no problem, she advised that she would continue to work on it so that the next month it would be covered, and I could pay the lower price. Guess what happened this month??? No preauthorization and no return calls in a month. If you have true medical concerns, not just a physical Carolina Family Medical in Goose Creek probably is not for you.

I'm a new patient of Dr. Hernandez and I couldn't be more pleased. I left my former doctor and his…read morepractice due to the fact I didn't feel I was being provided with adequate care, they seemed to be more interested in taking advantage of my insurance more than anything else. Dr. Hernandez takes his time with me, explains things so that I understand and above all else, makes me feel as if he truly cares about my well-being. I'm very pleased and I highly recommend this practice. His nurse assistant, well, she could be a bit more friendly and personable. But I'm not there to see her so I can deal with that. The rest of the staff seem very friendly and professional.

RUDE, UNEDUCATED, coughing into the phone, no hold…read more.... I had an initial appointment scheduled. Only because I want a D.O. and they have two on staff. They just called to reschedule because the doctor is no longer available at my scheduled day/time. No other openings until two months. FoR ANY of the providers. No reason to go here.

Care is referral driven, not patient centered. Unnecessary painful shot of Rocephin administered to…read moremy daughter because of the incorrect diagnosis by the P.A..