We signed our contract in October 2024. It is now October 2025. We contracted for a screened in…read moreporch conversion to a sunroom and awning added to our house. Today, 12 months later after the project was finally completed, Porch Outfitters is removing the awning because they did not get approval from our HOA- a process they said they would take care of. They did not submit the proper paperwork and if they had, we would have known from the start that an awning was not permitted. They have reimbursed us for the awning, but we have no itemized bill for the purchase price of the awning or the labor we paid for it to be installed. WE WARN YOU NOT TO USE PORCH OUTFITTERS. The year long process was horrible, the office unprofessional, and was in no way worth the final outcome. Our entire house was built quicker than this sunroom conversion. One quality/safety issue to note: when they were moving the sliding class door to the exterior wall, we were unable to lock it. After speaking to both the head of the crew and the office manager, it was finally fixed after 6 weeks. The owner asked us to write in our review that the quality of the work was good which it was with the exception of the door lock, but the lack of professionalism of the office was worse than you could imagine. Do not take a chance on them. Please understand how disappointed we are. From the salesman saying it would take 6 months "start to finish," and then later saying "we have made one idiot mistake after another." The "Production" Department is run by a very young man who is easily frustrated and incompetent. Workers in management come and go, and there is fine print in the contract, "no verbal agreements will be honored." Buyer beware with this company. Heed this warning and those given by others.

I feel like I really must WARN everyone about the terrible experience I had with Porch Outfitters…read more We had a 20 x14 glass sunroom added to our home with French Doors leading to it from our inside. Not only was there zero communication from within the office, but the Project Manager never communicated what needed to be done to the crew. As a result they installed the French Doors in the wrong place and had to start over. They also damaged our interior flooring. When we finally went directly to the office to see if we could get some results since the owner repeatedly refused my phone calls and I (rightfully in my opinion) was extremely frustrated and upset. The owner treated me as if he was doing me a favor by correcting their mistakes. When I raised my voice in total frustration he had the nerve to tell my husband, "I'm so sorry for you that you're married to her". When I complained to the "new office manager, she said, "well he is going through a difficult divorce and he's very stressed!" How is that my problem? This is not a good business man! A job that was suppose to take 5 weeks from start to finish took 11 weeks to complete. They made so many errors I could go on for several more paragraphs. But I think you get the idea.

We had a Temo Sunroom built on our porch and now that it's complete we couldn't be happier. The…read morecontractors were neat, clean, professional and respectful. The workmanship was top notch. We did have a problem during the process and the owner, David Justini, stepped in and immediately corrected the issue by assigning his top foreman, Alvaro Rodriguez, to the remainder of the job. Alvaro was exceptional, in constant contact with the crew and oversaw the remainder of the job to make sure we were completely satisfied.

Had to get a repair done to my screened in porch. Gave them a email and they came and did an…read moreestimate within two days and turned around an estimate within 3 hours of completing the visit. Scheduled the repair for a Saturday AM and they were prompt and professional. I had a door replaced and three sections of screen. The worker was so good and quick. He took all the old material/bits and pieces with him when complete. Repairs took less than an hour of time and I couldn't be more pleased. If you need repairs or want a new screened in porch installed, these are the guys for you!!!!

This company did an amazing job building a screened porch for me. Dale was meticulous on every…read moredetail. From coming out to give the estimate and go over the design, they made everything easy. The price was much less than I had thought it would be, so I ask myself "why did I wait so long?"

YFB is a well organized business. They do outstanding work and go over and above expectations. I…read morewould recommend YFB to friends and family... Tom O.

I used Freddy Bello and company for my driveway and brickwork ...Freddy's people were on time and…read morefinished the job quickley and of top quality...I would highly recommend Freddy Bello for any handi-man work in the Hilton Head area...Tom T

When using Austin exteriors supposed to be out of Pooler Georgia there really base out of Guyton…read moreGeorgia I met with a salesman named Kip Lee seemed like a nice man I had a contract with this Company started in July 2020 didn't hear from them in 3 months so I called them they called me back They told me that the material was in and they were scheduled for them to install the closed in patio but the next day they called and said the material was not in In a nut shell they had to come-out out twice to measure the patio that was strange to me that a General Contractor had to come back and measure This was a mess when we signed the contract In my opinion this company wasn't doing well so me and my wife canceled the job and we paid around 3,000.00 in front didn't get anything back be aware of this company There bad news in the long term it was a total of Six months

We had Austin Exteriors install a transparent polypropylene roof over our lanai. The team came out…read moreand measured one time. I elected to schedule the install 3-4 months after receiving the estimate, due to my wife and I traveling. Bottom line, this company did not inundate us with emails. In fact my wife maintained communication In the hopes they would not forget us. Well they didn't. Came out and three days later, wife and I were bragging about how well they preformed to include the pleasant interaction

He does an excellent quality of work and stand by his work and labor. I Would recommend to anybody…read moreand gave a fair price.

They have done the patio in the backyard of my moms house and it is amazing! My parents are so…read morehappy with the finished results. Would recommend using them again any time.

Way too overpriced, get more quotes before these people He…read morecame, looked at the job, said he would get back to me on the same day with quote but never did. It didn't make sense to me this guy wanted 15k for a small patio and others were quoting for less than 5k, if these people don't want to do the job, just say so, don't waste my time or theirs

They built my fence and it was a great experience. Great communication and I'm very happy with the…read morework.