Destiny at PACE was amazing! She helped me select lighting, fans, and a mirror, and her guidance…read moremade everything so much easier. The quality of their products is excellent, and the service was outstanding. Highly recommend PACE.

Great store and friendly people. Very helpful staff took time to show us around and discuss our…read moreideas.

Brian Turck at Arc Angel in Bluffton is a GEM! Very knowledgable and personable. He was patient…read morewith us in a newly purchased way too smart house. Gave us tips and tricks on using the smart technology. Highly recommend A+++

Excellent team, scheduling worked well- communications were clear when things were delayed. The…read morehead electrician was amazing. His assistant/trainer was good - but forgot to clean up - so I had to do this myself. Put in several outlets and all work perfectly. A bit pricey, but negotiable. Overall very good experience.

Tom is a skilled and highly experienced lighting expert located in Savannah, Georgia. Lighting…read moreexperts like Tom are a dying breed of people and we were so grateful that he was in our area. He did a wonderful job rewriting our crystal chandelier and transforming the lightbulb attachment to U.S. adaptable ones, was pleasant and professional and his price was fair. I would recommend him to anyone and would use him again.

Incredible service. I had a 300 lb light fixture that was wired for European standards without a…read moreground. Tom completely rebuilt the electrical components and rehung it. It looks incredible now. Highly recommend.

We have USED CAV now for four homes. Two brand new builds and two already built. They are…read moreoutstanding with new builds in that they want to understand how you live, watch and listen. They did superb with pre wiring as well had providing and setting up equipment. They tuned out rooms to perfection no matter what house we had. Their service after installation is equally awesome. As for houses that were not new builds, they were creative and solution oriented and there was nothing we could throw at them that they could not provide a great solution for. They even did the outdoor speakers for the pool. We could not be more impressed and we continue to use them and recommend them. They are indeed the best.

CAV is an excellent company. I have used their services in multiple homes. They are definitely the…read morebest at what they do. I have referred several people to this business with high praise from everyone. Their customer service, attention to detail is outstanding

Having been in the real estate development business for over 30 years, I have dealt with numerous…read moresuppliers. We began our project working with the Ferguson reps in Atlanta before our move to Beaufort, SC. That's when the wheels fell off. Plumbing fixtures were delivered without our permission and our builder had to ask that they be picked up. Ferguson's accounting and inventory system is very antiquated and finding someone who will take ownership of a problem is almost impossible. When our home was completed, Ferguson's sent emails to our builder stating that they still had an outstanding balance. OK, first of all, my wife and I paid for everything and had every invoice and receipt. Second, Ferguson's was never authorized to tie anything regarding our build to our builder's account which hadn't been used in several years because our builder doesn't like working with Ferguson's for reasons we soon found out. It took several weeks and ultimately having our attorney contact the legal department at Ferguson's headquarters in Newport News to get action. The Bluffton manager, Bill Fischer, whose team created the problem, wanted no part in identifying where the bookkeeping error was or how to fix it. The Alpharetta showroom manager, Jonathan Cameron, ended up doing all of the work when Bill wiped his hands of the mess his people created, even when numerous other Ferguson's employees told him repeatedly that he was wrong. I cannot recommend Ferguson's after this event. While they may have nice products, lot's of people do. And perhaps they understand and value the customer relationship more than the Ferguson's in Bluffton.

Purchased a Blue Star range from this company and was assured that service was local, highly…read moreregarded, and readily available. Not at all true, which I learned when I had to have it serviced a month past the warranty's end. Five years later, this range has worked for maybe 20 months total, if that, and repeated calls and emails to this company have not been acknowledged. Never again.

I was very happy with the work that was done at my home today. However the invoice was 20% more…read morethan I was quoted on the phone. When I called to ask about the increase the person who answered the phone said "oh I guess they priced it a different way". Very unprofessional and potentially unethical

They are booked so it does take some time for them to get to come but they are very reliable…read more Showed up early on the day of the appointment. Very knowledgeable unlike most handy men I've dealt with. I had someone else do some can work and covered up some is the problems. They were able to find the issues and fix them. I will be calling them in the future.

Zero stars for customer service! The attitude I got from the sales gal was beyond uncomfortable! To…read morethe sales people of this establishment, the next time a customer isn't comfortable with a purchase, it'd be best you try to understand and go out of your way to make things right so you don't lose business! To the owner, if you like to discuss where I think you can do a better job at training your sales people, let me know. I will gladly have that discussion with you.

The selection of chandeliers, outdoor wall lighting and fans is commendable. A lot of what they…read moreoffer is my personal taste and I planned on going back to purchase several items but after the poor customer service and the lack of respect from Beth the sales associate we dealt with, we would not purchase anything else from Capital Electric. At the time of purchase we were told the items were in stock from the supplier in NJ & typical delivery time is 1-2 weeks. Because of Covid it may be another week. Our decision to purchase at Capital was based on the in- stock status. After 2 weeks we would call the store to check the status. The response the first few times was "it's in stock". We know that. That is why we bought them. Now I want to know why they aren't in the store in the timeframe we were promised. Beth would say that she'd inquire and call us back. After 4 weeks of following up each week, Beth never called back to give the status and tell us the expected date when they'll receive it. Finally got good news when we called, the package are out for delivery and expected to be at the store later the same day. There's a chance the truck may come after the warehouse closes and the delivery would be the next day. We told Beth that we would pick up the boxes the next day around noon. She said she would call to confirm that the shipment did indeed arrive. Well as our previous experience with Beth she did not call and confirm the shipment arrived. So the next morning we called again and inquired. The associate on the phone said the shipment arrived the previous day. Great, we'll be there in 15 minutes as we told Beth the day before. The associate said it doesn't work that way. Capital Electric needs notice because the boxes are received on a pallet and must be unpacked. We did give notice the day before. Apparently Beth communicates as poorly to her coworkers as she did with us. 15 minutes later we were at the store picking up the boxes. If you do decide to buy from Capital I hope you don't have the same poor experience we had.