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    Goose Creek, SC

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    Lowe's Home Improvement

    2.5 (51 reviews)
    Closed 6:00 am - 10:00 pm

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    Unfinished back porch!
    Philip M.

    We needed to get our back deck replaced. We decided on Trex Composite. I paid for all the decking before it was built. The builder reached the last part of the build and realized Lowe's and Trex never sent the hardware for the steps and Banisters. It has been 4 weeks since Lowe's promised to get the hardware needed. They have been giving my builder and myself the runaround. The product was paid for and I still do not have it! A warning to builders and those of you looking to use Lowe's to acquire materials. Customer service has been non existent and my builder will not use them again. I give Lowe's Commercial only 1 star!

    Christmas trees
    Melissa M.

    This is a really great location. One of my favorite places and my husbands as well. We got a 7-8 ft Christmas tree here for Christmas. The trees are so pretty and at a great price. Ask for a military discount if you are active duty or retired.

    I want to complement one of the employees at the Lowe's in Goose Creek for going above & beyond to help me out today. Unfortunately I forgot to get her name, but she works near the #29 desk location. I purchased a jug of Eco Smart pesticide on-line a few weeks ago to pick up at this location and it stop spraying. I was unable to get the lid off to fix the problem, so when I called Eco Smart's customer service they told me to take it back to the store. This employee could not get the lid off either, so she took the time to cut the top of the jug, grabbed a funnel and a couple of Lowe's spray bottles and transferred all of the pesticide into these bottles for me. She was amazing and very thoughtful! I tried calling the store to talk to the manager to let them know how awesome she was, but instead I got connected to a foreign guy through an answering service saying that he could not connect me to the store, I have never had an experience where you couldn't talk to someone at the store, weird! Anyways, I wanted to thank and acknowledge this amazing employee for her outstanding customer service!

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    Prices on their lumber is high. But you can usually get what you need here. They do have a good plant selection

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    I appreciate the military discount Lowe's gives to active duty members and their families.

    Mentioned in 2 reviews

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    Kimbrell's Furniture

    Kimbrell's Furniture

    1.0(1 review)
    2.0 mi

    I have no idea how these guys could have a rating of 4.6 stars on Google which is higher than…read moreDisney world's 4.5 unless they are manipulating it with made up emails and false reviews. I went to the store and bought a $4000 bedroom set. I decided to finance it because it's good for my credit. What's the deliver a few days later and give me a 1 to 2 hour notice of delivery. I confirmed the delivery the day before to be sure because they were already making excuses about "their system being down". (I think that is the number one excuse all corporations use these days). They called me up 10 minutes before the furniture was supposed to be delivered and told me that they were missing pieces because they were broken and that I would have to wait two weeks for a new set to be ordered and delivered in its place. I had just broken down my entire bedroom set and and sold it just a couple hours before. Now because of these guys, I had no choice but to go to another furniture store and since I already had an open bank loan for Furniture , I never received from Kimbroughs. I had to pay cash for the second set. The manager at timbrels name is Joe, and he not only has failed to do anything about this open loan that is still outstanding for Furniture I never received, but he has also managed to evade canceling the order three times so far. They are still trying to send us this furniture in two weeks. It's likely that I will have to decline it at my front door. Real brainiacs here! I can see why they can't find a second sales person to work there, because the first one is probably living off of chargebacks! I feel sorry for Archie. He is a pretty good sales person and I would know as have been a sales manager for many years. He treated us great and now he has no deal.

    Alliance Appliance

    Alliance Appliance

    2.3(3 reviews)
    3.2 mi

    Don't do it! Bought a washer/dryer set less than 3 months ago. The heating element went out on the…read moredryer today. Not the end of the world until I took it apart and noticed that someone had already "fixed" this problem. Except instead of replacing the part they trimmed, rigged, and twisted it. It was just enough so that it would last the 30 day warranty. This is a very dangerous business practice. Imagine if my house had caught on fire.

    **Buyer beware** they have "rebranded" the business to hide from the amount of negative reviews and…read morecomplaints. Alliance appliance is the old Aladdin appliance. Go and read their reviews. I went in looking for a set that could handle comforters and told Jennifer(Toms wife)that. That was my only concern and didn't mind paying extra if needed. Was sold a Maytag Bravos XL set. After calling to have Tom come out to look at the wash bc it started throwing error codes he informed me that I didn't need to worry about the warranty time limit.. that he likes to take care of his customers. After multiple attempts to wash comforters and they came out dry and unwashed... I started looking up the serial numbers online. I was sold a regular sized W/D but paid for an XL version. Receipt and contract also says XL which is FALSE ADVERTISING. The old bait and switch. I reached out to tom again 2 months after purchasing only to be told I was outside of my warranty. He could have easily swapped out the set I bought for the set he had on site that is what I thought I paid for. But they don't care once they have your money. They come off friendly and willing to actually help their customers but is quite the opposite. Now I'll need to find another set that is what I was looking for originally.

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    Alliance Appliance
    Alliance Appliance
    Alliance Appliance

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    Appliance Warehouse

    Appliance Warehouse

    2.0(2 reviews)
    2.5 mi

    We were delivered a washer that did not work properly. I called less than 2 hours after delivery…read moreand they said they couldn't come out for 2 days. That was fine until the day of, their ETA kept getting pushed back further and further until they finally canceled and rescheduled to the next day. I called and communicated that nobody would be at my home until after 2:15pm due to work. They said that was fine. Day of repair I get a call at 10:50am that they are 10 min away. The repairmen, Dakota, was very nice about the mishap and offered to go do other repairs and come back later. He is the only reason I'm giving a second star, otherwise I would be putting 1. A new washer was brought and when I opened it it was filthy. There was very thick soap scum built up and dirt/hair all over the inside. I know this is not on the driver/repairman because he is to only take care of work orders. But the company should make sure clean machines are being delivered. We haven't even been customers a week and I'm very disappointed.

    Appliance Warehouse recently installed a dishwasher for me on behalf of Home Depot. Overall, I had…read morea negative experience with them, which will keep me from having appliances installed through Home Depot in the future. On the plus side, they showed up on time on the installation day and the technicians were polite. However, they installed the dishwasher incorrectly. They attached the wrong wire to a plate, so when I tried to start the dishwasher, it made a loud popping sound, let off a huge spark, and tripped my circuit breaker. They did not have someone checking messages over the weekend, so my Friday installation could not be addressed until Monday - and even then, they did not send someone over right away to fix it; instead, they gave me a window of 9-1 and someone arrived at 1:40 that afternoon. No one from the company has attempted to compensate me in any way for the poor job, or even just apologize for the inconvenience. I would think twice about purchasing installation from a company that contracts it out to these guys!

    Carolina Appliance Repair - Link to their tracking info. The estimated arrival time changed everytime it was refreshed.

    Carolina Appliance Repair

    1.4(55 reviews)
    3.2 mi

    It all started with my Refrigerator that was leaking underneath. I called Homeserve and right away…read moreJames came out and told me to clean the refrigerator out, (protect all the food) and once I did that, give them a call and the next day Steve was out to Steam Clean the freezer - fixed the problem. Awesome. At the same time my double oven door on the bottom needed fixing and he said they would order the springs for the door as apparently a small adult stood on it and broke it (Door is rated to hold 140 lbs) so, must have been a person trying to get something on the upper shelf above the oven. Great. They had to special order the springs but can only get them from the OEM and since the oven was a 2007 model, the springs could not be purchased, however they came out once I found some on ebay and gave me a good and fair price. Fixed! Great! Then I had them fix a leaking washing machine (btw, do tell them before they come out that the washing machine is stacked if you have one of those models. They require 2 people to lift the dryer off the top and look at the back of the WM. He quickly found the problem and fixed it! - The End! A tip, purchase appliances without all the new bells and whistles and get the basics you need like a steady ice maker and water dispenser. I don't need a refrigerator with more things that can break. Awesome Company! Scott and everyone are very professional and considerate. They are a matter of fact company and sometimes the answer is not what you want to hear if your appliance is old. They get the job done, or tell you the hard truth that you might need a new appliance. They also show up right on time so be ready for them. Thank you for reading my review.

    In summary, they incorrectly identified the wrong part twice on 2 separate troubleshooting visits,…read morewhich caused a 2 month delay in repair, when we could've just gotten a warranty replacement and been done with it. Moreover, whenever they had bad news to deliver (like when they discovered they had identified the wrong part as being the source of the problem, after waiting 5 weeks to deliver), they wouldn't call me, their customer, to let me know or even my property manager. I would have to track them down to get a status. Additionally , they don't take electronic payments and only take paper checks, in 2026. On 5 June 2026, I contacted Whirlpool warranty department reporting that the Whirlpool fridge in our rental property wasn't cooling. Whirlpool scheduled a troubleshooting/service appointment with Carolina Applicance, LLC, their vendor/contractor, to be done on 8 June 2026. On 8 June 2026, Carolina Appliance, LLC troubleshot our fridge and incorrectly identified a failed compressor as the source of the problem. We authorized them to order a new compressor. Carolina Appliance repair never gave us an EDA for the compressor, saying that the vendor can't provide it. So, we never knew whether we should buy a new fridge or wait. It took over a month for the new compressor to arrive, at which time I received a call they were ready to install the new compressor. I put them in touch with our property manager to coordinate the repair. They never called me back to let me know the new compressor was installed. I eventually inquired with them through the property manager and when prompted, Carolina Appliance reported on that a "senior technician" went out to troubleshoot the fridge a second time to discover that the compressor wasn't the problem after all and that it was a bad heater, which they'd gone ahead and ordered. They never stated what prompted the second troubleshooting visit from the "senior technician," but I assume they did so when they discovered that the compressor replacement didn't fix it. So, they had me write them a paper check for the repair of the heater, as they don't take electronic payments, before they would actually install the heater. They did come to my house to pick up the check. So, I guess that's a plus. However, apparently the senior technician also incorrectly identified the heater as the source of the problem and as was the case with the compressor, they never called me back to let me know that the heater had been installed and had apparently failed. So, on 27 July 2026, I AGAIN, had to inquire with them through our property manager, who was informed that the heater didn't fix it either and that there's a leak that can't be repaired and that we need to replace the fridge. The only plus side in all of of this is that Carolina Appliance did process the warranty replacement with Whirlpool. However, Whirlpool informed us that a replacement fridge could take up to another 6 weeks to deliver. So, we went ahead and purchased a new fridge from Lowe's which was installed on 5 August, 2 months after we called Carolina Appliance in the first place. We have received the warranty replacement as well, because (Murphy's Law) it only took a week to arrive. In summary, I highly Carolina Appliance LLC perform a drastic stand down to review their troubleshooting practices, their communication procedures, and just their business practices over all.

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    Carolina Appliance Repair

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    Barfield Appliances & Parts

    Barfield Appliances & Parts

    1.9(13 reviews)
    3.2 mi
    $

    This company was assigned to repair my oven by my HWS. After, not hearing from the company after 72…read morehours I attempted to call them several times to schedule the appt. 2 weeks later the technician came out and "repaired" the oven. The exact same day the oven stopped working again. I contacted the company immediately regarding this and left numerous v/m and txt messages. After not getting a response I reached back out to my HWS and they attempted to call the vendor and was unsuccessful on several attempts. I was finally able to reach someone and the recall appt was made for 10/19 no time was given which is fine cause I work from home. At 1:45pm I called the vendor and spoke with the "owner" because no one had showed up. She told me the technician was having a terrible day and was running behind. At 2:40 my husband came home and said there was a card in the door from the vendor. I was livid because no one knocked on the door or called. After talking to my neighbor, we learned the technician stuck the card in the door and left. Again, I called and spoke with the owner and was told that she would put me on the schedule for the following day 10/20. She also mentioned that the technician was working late and if he were able would come back by. It was already after 5:30pm when we had this conversation. At 7pm we got tired of waiting and decided to use the stove top to make dinner. 10/20 the technician never showed up. I called and spoke with "owner" and was told that the technician stated, he wasn't coming out because he came out 2x on 10/19 but also told me that I was not the only person missed that day. I'm not sure who's being dishonest the technician or the owner. I find it strange that no phone calls were ever made by the technician to say he was on the way or that he arrived. But okay, 10/26 appt made for technician to come out and again no one showed up. 10/26 HWS spoke with vendor and was told someone was coming out that day, again no one showed up. 10/29 HWS transferred me to another vendor after not having an oven for greater than 1 month. This company is deplorable with terrible customer service and dishonest staff. DON'T USE...

    Their customer service is terrible. They DO NOT answer the phone and do not follow up with text…read moremessages (they request you text). It's been a month and our stove has not been repaired. We go through home warranty and the ONLY thing they have to do is edit an incorrect report sent in by them! Please don't waste your time, money, or energy on this place. If I could give zero stars I would!

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    Barfield Appliances & Parts
    Barfield Appliances & Parts
    Barfield Appliances & Parts - Store Front

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    Lowe's Home Improvement - appliances - Updated September 2026

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