I had issues returning my 5 year old Kobalt plyers at the Lowes in Muhlenberg 5th Street Highway. Kobalt has a LIFETIME HASSLE FREE guarantee any hand tool if it fails to satisfy you PERIOD. Well I spent 20 minutes waiting for someone (any manager) to approve my exchange. Even though I had the exact same tool in my hand (Clear Kobalt insignia in the handle) but the item number wasn't the same. I explained it may be because this plyers was purchased in a set of 3 different sizes. They refused to exchange plyers saying I have to contact the manufacture. Going on line Lowes own's Kobalt. I called Hamburg Lowes asking them the same question, they said bring it in they'll replace it Hassle free. Thanks to Betty in "Returns at Hamburg" I got my broken plyers replaced with "No Hassle" . I will never shop the Lowes in Muhlenberg again. read more

The manager, Amanda is heartless. We just bought an air conditioner for our son and we were unable to return the defective item because we had it for a little over 48 hours. She would not budge although we have spent tens of thousands of dollars there. Oh, but if we bought it with a Lowe's credit card we could return it. We have to put more money in the filthy rich CEO's pockets; but, screw the kid who doesn't have an air conditioner to cool off at night. I found Amanda to be rude, insincere and just heartless. Needless to say we will not be going there again and we will be cancelling our Lowe's credit card. Bye Bye Lowe's! read more

Jeans were clearly marked on clearance bur only 1 rang up for the sale price. Assistant store manager Ashlyn argued they were a different style and not on clearance. Nash another employee said yhe clearance jeans sold out before the tags were placed and they placed the tags under different jeans. Very deceptive business practices. She refused to honor it, even though the price was clearly shown. Im never shopping at that store again until I get a formal apology from Ashlyn. read more

Lowe's Home Improvement - Hardware Stores Near Me - Hamburg, Pennsylvania

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I purchased a washer and dryer at Lowe's Hamburg (PA) and came back to return/exchange a previously purchased unit. Instead of processing a straight exchange, the store charged me as a new purchase (around $2,000) and took the unit I had already paid for--then left the charge sitting on my Lowe's credit account. I had to call repeatedly with no resolution and finally denied the charge myself. The final straw was a manager telling me, "You seem to be buying a lot--maybe you should go somewhere else." I will. This experience was frustrating and avoidable. Check your billing carefully if you shop here. read more

Useless employees. I went in to buy a lot of wood. Asked the employee if he could cut it for me. He told me No, that it would take him 45 minutes, and didn't feel like doing it. I thought that's what they get paid for. He was tall and lanky. read more

first of all they would not hook up my new fridge .2 they said the stove would fit but it's like out to our counter.3im scared to see what happens with the other two.4 the only good thing was the person that was telling us the stuff.but still she was talking way too much. read more

A joke of a store with horrible customer service. If you are looking to buy an appliance I would recommend LITERALLY anywhere else. Waited all day for the delivery of our not first, not second, but third washer since the first one they sold us was incorrect, the second one they delivered broke after three washes, and the third... well that one they forgot to put us on the delivery list for. You would think after so many issues they would be looking to do anything to make our experience better but it is obvious that us even calling them questioning this is a burden on their time that they could be using to make shotty sales to other customers. Don't worry Hamburg Lowe's, once we get the brand new washer that we deserve for the money we spent, we will not be returning! read more

Whenever I go here, it's usually for something that's not an applicable, so I can't speak on the appliance end of things. But I can say that whenever I have gone to this Lowe's someone has always helped me find what I'm looking for & were very polite about it. read more

Don't purchase an appliance from this store. Refrigerator went warm after 7 weeks. They only want to repair it and 1st tech can't come out for over 2 weeks. Really???. I want a new frig. If I wanted issues I would have kept my old 1. Now lost groceries. Must live out of coolers with children. So they come out n parts will take at least a week. Who knows when they will be back out. I called the Hamburg PA store to the dept mgr. She basically said it is what it is deal with it and hung up on me. Omg! So I called back. Asked for the store mgr to call me. This was in the morning around 9:30 a.m. waited all day, no call. Wonderful customer service isn't it. So their motto must be f the customer. Well I'm a very long time card holder with them. Bought zero turns and .any other large purchases. Not anymore after this. I'm done. Ace, home depot, tractor supply etc is all available. They lost my business and hopefully many others after reading this review! Goodbye Lowes! read more

Received an email today that all Halloween merchandise is 75% off. Called store for availability and was told "We took it down for store credit". The sale is to last until 12/18/19! read more

Lowes in Hamburg very good it helps us live close by there very good helping us find what we need and they usually have everything you need when we're there read more

B u y e r B e w a r e- Lowes is great for picking up mulch or a shovel but do not let any installer from this establishment (Hamburg PA) enter your home. They employee the lowest bidder hacks. Purchased a range and range hood from this store and installer was disgruntled talking about the low pay. Wow just to install a range? Also did a hack job installing my range hood. Store corrected and acknowledged issues with this installer. Would not use again to install. read more

Wanted to get 4"x4"x8' lumber and then the employee said I couldn't get it cut because it was too big for their saw. Sometimes another employee would have the same attitude as another, and it was not really a welcoming one. Some of it was trying to help me and the other was trying to just get the day over with. 1 out of 5 employees I asked help from only had a smile. It was the kind of attitude were you just want to leave and that's what I just did. Along with this being the only Lowe's that doesn't deliver lumber. I'm appalled. read more

Very helpful and knowledgeable staff. Store is always clean and orderly. Customer service processes returns quickly and without hassle.

I had Lowe's install a backyard fence for me, and when they did so, they raised the land around a gate, which caused water to back up into my yard. I talked to both the store and their customer service in Indiana. They told me they'd send someone out to look at it, and instead of an expert (landscaper, maybe?) they sent THE SAME GUYS WHO INSTALLED THE FENCE! Of course, they said, "It's not our fault". So I had a landscaper come out to verify that it was indeed their fault. But Lowe's continues to deny that they're to blame because their installers said they didn't do it. It cost me an additional $1200 to repair the damages that they caused. I probably spent $2000-3000 per year at this store. No more. Home Depot will get all of my business. read more