Most unique pharmacy in Berks county! The best customer service and prices for your prescription…read moreneeds. The soda fountain is one of a kind with delicious ice cream, soda, food and candy! Step back in time and check it out next time you are in Hamburg!

The chocolate chip cookie dough ice cream is the best I've ever had! Got a muddy dusty road sundae…read moreand it was delicious!

Great local pharmacy - Friendly service. No waiting for staff to help you like in some of the…read moreother chain stores. Been going there for 33 years now.

I have used Gateway for years. Recently retired, my insurance asked me if I would rather use the…read more"mail in" mega company that all the insurers are pushing these days "Save me some money" said they (and I'm sure there is additional $ for them too.) I politely refused stating I would rather support my local pharmacy. I have had nothing but good experiences with them. Good service, kind, calm, and supportive staff- especially important in these isolation times.

This is the worst Pharmacy in the area. The hours that are listed say they open at 8am. Thats…read morebogus. I get there at 8:45 i see the drive through window is closed. i sit there for 20 minutes, in case the window doesn't open until 9. As cars line up behind me, at 9:05 still closed, so i walk in and see the pharmacy gate is closed. they tell me the pharmacist is running late!!! over an hour late? people need their medication, this isn't fast food, its a service that elderly people rely on. who has time to sit and wait for these people? im pulling all my scripts from this terrible pharmacy.

Ever since they "no longer allow front store items" at the pharmacy it's been a major inconvenience…read morefor any number of the one off items you might need from near the pharmacy. They also stock the shelves around the pharmacy registers and then don't take those items when you're ready to ring up. Should rethink this policy and restrict it to OTC pharmaceuticals area as well.

The pharmacy worker went the extra mile for me. I really appreciated her help on a dreadful day…read morethat required a great deal of travel. I am sad that Rite Aid is having financial challenges and might go away. I find their charges for prescriptions tend to be less than competitors.

Profesional, prompt service and answers calls quickly. The pharmacist is excellent and a very hard…read moreworker. Thank you for your years of great work. Todd Brigitte Singley

This used to be our favorite pharmacy. Now the last two orders we've had there have taken multiple…read moredays to get filled. Worse, we keep getting inaccurate timelines from the pharmacy, forcing us to drive over multiple times just to be told it still isn't ready. The first prescription was an antibiotic, the second was migraine medication (and now my wife has a migraine without medication). I understand if you can't get medicine, but at least attempt to give us accurate timelines. Both times we were told to come back at a specific date/time only for it not to be ready - twice. Never again.

Still the best pharmacy in Hershey. The pharmacists are helpful, friendly and never act like you…read moreare a burden. We have tried others in Hershey and have not had the same hospitality and professionalism elsewhere.

very rude short staff help awful feel like your a bother to ask them any questions or concerns…read moreterrible

Many of the workers-- ironically, usually the ones who work with the walk-up consumers-- have a "I…read morenever do anything wrong-- you're obviously the one with the problem" mindset. We are currently waiting on a prescription that they were supposed to get clarity from the doctor but didn't. When the doctor called to clarify-- because they wouldn't call-- they wouldn't answer the phone. The doctor called multiple times without them answering. But, of course, it's everyone else's fault. Never theirs. We're currently waiting 32 minutes for a simple prescription; but, yeah, nothing is ever than simple when you have noncommunicative, combatative employees. Maybe Rite Aid has better customer service? I honestly don't know why we still go here.

Small town feel with a personal experience vs the "get in, get out" you'll get at CVS.read more

I continue to do business with Stine's since my initial post, including medicine and prescription…read moreservices. Long live the small town local pharmacy. Keep up the good work.

I love this local pharmacy. Everyone is extremely helpful and nice…read more They have a great selection of gift items.

I am so happy that I moved my prescriptions to the West Reading Drug Store. They always are on top…read moreof their game. I never have to wait long for my prescriptions and even if I have to wait there is so much to do on the Avenue that it isn't a big deal. I love the fact that they offer free delivery if needed. This is especially useful for the elderly and home bound. A service that only a local business can provide. With that being said , you have to visit the store. Whether it is for medicine or a greeting card, when you walk in you'll see it is a lot more. I love the unique items for sale, from wine bottle holders, to Grumpy Cat magnets, This is a great place to find a unique gift. I say check it out and if you are like me and love good service I suggest you leave the chain pharmacy and start using The West Reading Drug Store. It has been around for a long time serving this community and I hope it is here for even longer. Great local places are a treasure, just like this one.

Thomas' is a wonderful local pharmacy. I never an issue when I go there. They're prompt, thorough…read moreand very communicative. Love them!

Always a good experience at this Pharmacy. The RX I get here for 40.00 costs 80.00 at Walmart and…read morethey are BOTH generic (meaning NO, the reason is NOT because WM's is brand name). They are ALWAYS prompt, courteous and helpful. They will also do compounding if necessary. People who think that Walmart is cheaper really need to call this place and do some comparison shopping!