Have used them three times for household updates, and appliance installation and upgrades. Each…read moretime we've had the service by a really nice guy named Jared, who works efficiently and, um, pleasantly. He's always honest about the conditions he finds in our 100+ year-old house and gives helpful choices, I.e. "This is happening. I could do this and it would involve this and cost that..or we could do this.." Reliable, great work, and less expensive than we always think it'd be.

Drew at Pleasant Valley has been absolutely incredible helping me prepare my home to be sold. He's…read moreknowledgeable, trustworthy and friendly, and he was SUPER patient with my pack of dogs. Highly recommend!!!

I called Donahue Halverson to come look at my Munchkin boiler--in its death throes--and give me an…read moreestimate on options going forward. A very friendly, amiable guy came out and had a look and promised to send me an estimate later in the week. When I didn't hear, I called and got their voicemail. I explained that I was expecting an estimate and that I'd be going out of state for two weeks and hoped the estimate would arrive by the time I got back. it did, and I had questions, so I called back. The woman who answered the phone seemed confounded by my request and said I needed to sign the contract and send it back. I explained again that I had questions that needed to be answered first. She wondered what my questions were, so I explained what they were. In a none too polite manner she said someone would get back to me. No one ever did.

The best and the nicest. Love their tech who saves us again. Previously installed a water heater…read morethe same day. Now, replaced a kitchen faucet, fixed a leaky sink and fixed a leaky bath faucet. All done the same day and perfectly! Love these people!

I hired Matthew for an emergency macerator pump replacement. He was responsive and available when…read moreother local firms were booked out, which I sincerely appreciated, to his credit. However, I cannot recommend his business based on the quoting and final billing miscommunications. The project vastly exceeded the initial 4-hour estimate, ending up at over 8 hours of labor without any mid-job notification that the scope or time was doubling. Additionally, I was charged two separate $150 site visit fees ($300 total) for a single job that was split into multiple visits for their scheduling convenience. Despite a verbal agreement to provide the main parts 'at cost,' since I already had them ready to order, the final invoice included significant markups on basic cleaning and truck supplies like towels and buckets. When I reached out to discuss these discrepancies in good faith, suggesting compromise, the response was defensive and included immediate threats of late fees on a first-time invoice that was actively being contested. PitStop reduced the invoice by $50 as "good faith". After I itemized out a compromise between what I was led to expect and what was invoiced, I was ghosted. After waiting a few weeks and following up with no response, I chose to pay the invoice in full simply to close the matter, but I strongly advise other property owners to get a binding written contract and a capped labor quote upfront before any work begins.

Matt is professional, responsible, honest and reliable…read more He arrived on time for both visits scheduled. He gave me a play-by-play and offered great suggestions and follow-up. His pricing is competitive. You can't beat Pit Stop Plumbing! Trust me; I've never found a better, more competent contractor. Thank you.

Thus was our second time using Sparks. It was another positive experience and we continue to…read morerecommend them! Showed up on time, polite, educational, efficient. Managed to do more than i had expected within same time frame. Cleaned up afterwards.

Wish I knew that minimum charge is for 1.5hr at the time of my call. Service was good, and our…read moremisunderstanding resolved.

Mario helped make (what felt like) an impossible situation possible. If you are left with the task…read moreof clearing out a loved one's space, I cannot recommend Clear It Out Junk Removal enough. Their prices are fair and the most competitive you will find in the Ithaca region. One of the most positive aspects of this company is that it's run by a genuine individual with integrity and it reflects in their business practices. If you want the job done right, by a company you'll respect, go with Clear It Out Junk Removal.

We spoke with this company and explicitly told them how much we needed hauled (small basement's…read moreworth). We were very specific to ask the size of the truck. We were told they had a small truck and a large one for whole households and that we'd be the smaller truck and gave us a quote. Today they showed up, put 4 things on a mostly empty trailer (not truck) and told us that was all they could take. If we wanted to fill the trailer it would be twice as much. It was unbelievable, very misleading. We had them unload the few items and they left (telling us good luck finding anyone else.) They may have gotten good reviews from those who only need a specific item or items taken, but beware of hiring them for anything else. Oh, and by the way, they request to be paid in cash rather than check.

Pete and Kat came within a couple of days after my call to view the driveway coating project and…read moreprovide a contract price. I was told the job would be completed in a month, but two days later they had an opening and so came and did a nice and very neat job of sealing the cracks and sealing the blacktop. The whole job was completed rapidly, allowing more than enough for the driveway to completely dry by evening. A couple of cracks did not completely fill so they came back two days later and redid these cracks, and even added a bit more sealer on 20% of the driveway at no additional cost. I am pleased to strongly recommend Pete's Absolute Asphalt. (Note that even though this review lists me as in San Francisco for some odd reason (possibly a hidden VPN) please be assured that I and my driveway are in Ithaca NY!)

Pete is great to work with. He's a straight shooter, is super knowledgeable & does whatever he can…read moreto make sure you're happy & satisfied!

I had the bathroom toilet pipe rust all the way through where it comes out of the wall, and before…read morethe valve, so I had to shut off water to the entire house. Burris sent out Jason and Nick (forgive me if those names are incorrect!) within ~4 hours of me leaving a before-hours voicemail. The pipe broke at 8:30 AM, and it was all fixed by about 1 PM. They worked fast but also took time to answer questions and explain what failed and why, and why they were going to use different metals for the replacement parts to prevent this from happening again. Now, I could end the review there, but I need to give an extra thank you to Jason. He noticed that our hot water heater air valve was corroded and leaking. He had a spare on hand and replaced it, and showed us where it is and when to check it periodically. Thank you!!!

I can't recommend Burris enough. They got me in quickly and replaced my hot water heater a couple…read moredays later. They were helpful, polite, and informative. The person who I spoke with on the phone was also super helpful. They also left no mess after the job which I really appreciated. I will definitely be reaching out to them in the future.

Five Stars for Starr and her team! I used AllStarr over a period of 6 years, including several…read moreyears when I was working abroad and needed someone to keep my local apartment in good shape. I always knew they were trustworthy, reliable, and thorough, but it was only when I recently packed up to move out of the area and realized that there was NO DUST in my apt - on anything, even the pictures way up on the walls - that I realized just what a great job they had been doing. I would highly recommend their cleaning services - I couldn't have asked for more!

They definitely are not closed they have an open office in Montourfalls. And a phone line which I…read moreuse frequently. I utilize these girls to take care of my properties which the venue changes frequently and they adapt to my needs. Im not always easy to deal with I know this, but they always take care of everything on time and with ease.