Confirmed an appointment with Lowe's Service Department to have our home water treatment system thoroughly serviced with Dan (apparently former owner and "about to retire"). Set up date and time and confirmed 3 days prior to appt. We arranged for house sitter to "babysit" waiting to direct the technician to the water system. Without the courtesy of speaking with me, Dan at Lowe's decided to cancel the appointment a couple of hours before it was supposed to happen. He left a curt/rude voice message that he didn't think he installed the system so wouldn't service it. Multiple calls to his cell phone # were not picked up or returned. Calls to the office were unhelpful as well (won't give service mobile phone #'s so you're left in limbo).
DON'T waste your time calling this place; after you've spent a lot of time, money and effort setting up an appointment, you'll be ignored and disappointed. read more