Today I got the star treatment and thoroughly enjoyed my experience! My consultant Megan was incredibly helpful and polite and really listened to what I was looking for. I got 3 hours to try on and was blown away by their selection. At the end I found something perfect for me and for a great price! read more

I had such a wonderful experience at Low's! I had looked for months without finding a dress and found the perfect one here. Ask for Ann, she is wonderful and a treasure! read more

I drove about two hours to Low's in Brinkley for the sale and it was the best experience of my life. The place was huge! When you first walk in you are just so amazed by all the dresses every where. My room was upstairs with the Plus Size. I have got to say, they are so organized!! They have different rooms for different sizes and it made it so easy to find dresses to try on. I was worried I wouldn't find much because I am a size 20-24 and I was so wrong. I had trouble deciding which I wanted! It was amazing and very comfortable. My consultant Tina was wonderful and I didn't feel rushed or anything and she made sure to go out of her way to make sure I tried on all of my options. She was such a sweetheart and really made the trip worth while. Needless to say, I said yes to my dress! At a great price too! :3 read more

Very disappointed in the experience we had. My daughter who is getting married, myself, my other daughter and the future mother-in-law drove 1 1/2 hours to Low's in search of a wedding gown. They called us 20 min after our scheduled appointment which is horrible when you only have 1 1/2 hours. The girl helping us was not knowledgeable and we were the ones running all over that store trying to find dresses for my daughter to try on. The experience was stressful and overwhelming and needless to say we left with no dress. The girl helping us didn't thank us for coming in or even say goodbye. Very disappointed, don't waste your time!! read more

I could not believe how many dresses Low's has and how wonderful their customer service is! I am an incredibly indecisive person but Dominika was very patient and helped me find the perfect dress. She listened to what I wanted in a dress and provided great suggestions. I found the PERFECT dress thanks to Domi!! I will recommend it to all future brides!! read more

I honestly felt that writing this review is important for future customers and the owner of Low's. I am so shocked that I am having to report a bad experience. First of all, I did not get my wedding dress here so you may have a better experience if you do.. I was looking for bridesmaids dresses because I heard this place has a great selection. My appointment was at 2:30 and they give me a call at 2:20 to confirm which I thought was strange. Anyways, we drove an hour to get here only to not be greeted and I am so confused as to who my consultant is and where I go and there's just a bunch of employees sitting and standing at a desk staring at me. Eventually a lady tells me she will be helping me and I go to look at dresses. After I pick a few out for my girls they try them on and I'm stuck between two different styles. She was a little pushy on my deciding process. One of my bridesmaids needed a dress size they didn't have in the style but this consultant really insisted she could squeeze into this one (5 sizes too small) and made my other two bridesmaids uncomfortable as well. I asked her for color swatches and she told me they didn't have any. I said really? That's kind of weird, usually bridal stores have a book of color swatches, so how am I supposed to know this is the right color I'm ordering? She then replied "when you order it" LOL are you kidding me. Nope. I took a picture of the tag to get the number and designer to make sure I had it right because she brought me a different dress than the one I had decided on. After I seemed unsure she came out of nowhere with that book of swatches! She also brought order forms and said "well apparently y'all aren't ordering today so I'll just leave you with the order forms" okay ma'am apparently you're right and I won't be ordering at all! My girls and I left upset that we found an awesome dress but cannot confidently order from this place with customer service like this. read more

OMG! Where do I start? I love this place! From the time I walked in until the time I left it was amazing! They made this moment very special for me and I will always remember it! The dress selection was great and I ended up getting two dress because of how gorgeous they were! I HIGHLY recommend this bridal salon for future brides. Karen was the best consultant ever! read more

IF YOU HAVE TO DRIVE MORE THAN 10 MINUTES TO GET HERE, DONT WASTE YOUR TIME. I am not impressed with Lows. This place was very disappointing. I can't even give it two stars because the selection was horrible & the service was even worse. The staff at Lows is uninformed & unprofessional. One woman told us to wait until she finished her cookie before we asked her questions. She wasn't on break. She was just eating in the middle of the lobby. Ten minutes after we started, Our consultant said we needed to hurry up & pick something because we were wasting time. Then she pulled dresses that were all out of my friends price range & refused to look through the racks to find what the bride was looking for. They were so rude & had no clue where anything was. The bride literally just said "I'm done." And walked out because she was so frustrated. read more

I got engaged in February, and had heard a lot about this shop. My mom & sister drove in from Nashville, and we went early on a Saturday morning. We had Megan as our associate, and she was excellent. She recommended dresses in my price range, the styles I liked, and also suggested some outside my comfort zone (and they looked awesome.) . I ended up going with my 5th dress I tried on, even though I tried on like 20 more. Megan was awesome through the whole thing, very thoughtful and helpful. Low's has a huge selection, reasonably priced (if you're willing to look!) , and it's an enjoyable experience from start to finish. **I would suggest only bringing a small group of girls with you though. While I was there, another bride had 18 girls with her... and that made it really hard for the rest of us trying on dresses. Just be considerate of other girls shopping, go with a few girls from your crew, and have fun!! read more

Warning! I bought my dress at Low's Bridal on 7/20/19 . I tried on a dress that was made by Essence of Australia I loved. We made it to the check out office and we were told that the dress I tried on was only available in the blush but we were assured that the size down would fit fine because the dress I tried on was so big in the chest. A couple of months later, I received my dress and tried it on with the dress not zipping up the back. I called the Low's Bridal offices and was told that the dress would be fine once I took it to the seamstress. I took it to the seamstress and who was appalled. She let me know she sees misfitings from Low's all the time. She also let me know that a dress in my size would typically have a strap and hook inside the dress which was missing. I called the manager at Low's Bridal and explained what happened and that I was disappointed with my experience. She became defensive, irritated, and began to tell me that "we specifically told you that this dress would be too small and would not fit." She claimed that we signed a document saying that the dress would not fit and would be "extremely small." I recognized that we signed something that saying dress sizes may vary. I explained to her that whatever we signed we did not understand that the dress would not fit at all and we were NEVER told the dress would not fit. BRIDES BEWARE! This was a classic bait and switch where we were told a dress was available that was not there and then told the smaller size would work. read more

We brought my sister here this past weekend to begin her wedding dress search. We were actually the first one in the door just as the ladies had their morning prayer for all the ladies coming in that day...thought that was very nice. We filled out some info and we were soon paired with Mrs. Tammy Jones....if you can request her I highly recommend you do it. She talked to my sister about what her likes and dislikes were and started bringing dresses left and right all in the style she wanted. After about 10 dresses Tammy asked to branch off a tiny bit and brought a dress similar but not exactly what we were looking for and of course it was the one....only took 1 1/2 hour to find it!! It was a show stopper everyone was asking about it and my sister, mom, friends and myself were all a little teary...it was THE ONE! Be sure to make an appointment as soon as possible and I would suggest you get the first appointment on Saturday at 9:00 am. We were their when the gates opened and it was not too crowded but when we left about 11:00 am people were everywhere.Go as soon as you can her wedding is in September and it is going to take about 4-5 months to get the gown then alterations...some of these dresses have to be ordered. Just go and have a good time don't be in a rush and just enjoy looking at all the beautiful gowns! read more

a hidden gem in the state of AR. For those of you that watch Say Yes to the Dress, this is the Klienfield's of AR or maybe even the south. Went here yesterday with my sister and mom to look for a dress of course. Brinkley isn't exactly the most glamourous little town but then you come upon Low's, and its like wow. Located in a renovated railroad hotel, this place has a old school new orleans flair to it and filled elegantly with beautiful dresses and super well organized. Tons of designers and dresses of all shades as well as bridesmaid dresses. They also have a little waiting area with plenty of magazines and resfreshments for you to sip on while waiting. Very organized and plenty of consultants. Only reason its not a 5 is because the consultant we got wasn't all thta great. I'm not sure if its cause we were going to see the sample sale but she just kinda led us up there and watched us. Didn't really provide guidance or assistance even though I told her that I would like to see regular priced dresses too. Oh and the other thing, if you do the sample sale, there are no dressing rooms at the top so you are literally changing in the same room as the dresses which needless to say can get crowded with if you have a big party and then with all the other people coming in to see dresses. and I did say Yes to my dress. read more

Low's Bridal has a great set up of dress selections with a wide range of prices. However we were very dissapointed with the level of service we received. My daughter handed the consultant pictures and info on 5 dresses that she wanted to try on, and asked if we could look at the sale dresses first. Our consultant, Nancy,said she wasn't sure they had any of these and appeared to be genuinely uninterested in assisting us. We went upstairs first and she simply ushered us into a room and said "you can look in here". So we pulled a couple dresses to try on. When they didn't work, Nancy led us around the hall to another room where my daughter and several bridesmaids looked through the the dresses hanging in that area. My daughter liked 2 of these dresses, but when she asked Nancy again about trying on the ones she had originally come in to look at, Nancy, AGAIN, said " not sure we have any of these". Mind you she had not left us to go look! We had seen 1 of the dresses on display downstairs, told Nancy this, and so we were ushered downstairs to find it in my daughters size. Nancy actually brought us 1 of these dresses, but my daughter and bridesmaids finally one other, while Nancy just stood there with a clipboard in her hands or disappeared to search only not coming back with anything. There were many groups of mothers and girls who had "interested" consultants, so I know there were some helpful people there. My daughter found the dress she wants as well as bridesmaids dresses, but I'm not sure we will purchase them there due to the service we received. Hope you experience goes a little smoother!! read more

I got my Wedding Dress from Low's. They were so helpful- especially Mikayla Wine who personally assisted me. They have a wonderful selection of dresses for all body sizes. And being able to have your own room for selecting dresses and trying them on was so nice, and it made me feel incredibly special. I am so happy we found my dress there. read more

The only positive thing I can say is this place has a lot of dresses. However if you want something that is not covered in sequins and jewels this is not the place for you. The most disappointing part was the consultant. She was rude and not helpful at all. If you want a helpful consultant, do not go here! They also do not allow you to take pictures unless you intend to purchase the dress. We went to many different shops and low's was the only one like this. If I could give them 0 stars I would. DO NOT GO HERE!!! read more

Low's building and layout are beautiful as mentioned by other reviewers, but my experiences were not so great. I wanted to visit Low's because of the number of designers they carry and the wide selection of dresses. For my first visit I took a few photos of dresses I liked, but had not written down the style numbers and the consultant told me that she didn't think they had any of them although they did have most of the designers. I chose a couple gowns from the lobby and my family looked around the racks, but I left unhappy with the variety I had been shown by the consultant. Instead of letting me try multiple silhouettes, each gown was only slightly different from the prior. On my second visit, I only brought my MOH. I had narrowed my preferences and, when they called to confirm my appointment, even had them look-up whether they had certain dresses that were "must see". The consultant (same lady as 1st visit) told me she didn't think they had some of the dresses in my photos. While some I had eliminated by trying on similar designs, another I really wanted to see. After telling her multiple times that I was told by phone 2 days prior that they had the dress, she sent someone to look...and they had it. I am guessing she didn't like the gown because she kept stressing that it was from the "informal" selection. Aside from those remarks she didn't offer any opinions. Once, my MOH did ask her which of 2 favorites she preferred. She chose the more expensive, which could be expected aside from price since the other was the "informal" dress. I did not like that she would open the door and walk into my fitting room unannounced and without checking that I was covered. I left with two favorites in mind and intended to return with my Mom. Before my third visit, I requested a different consultant and explained why. I liked Jordan much better. She found both favorites from before, seemed happy to let me try others "just to make sure", and would knock or ask if I was ready for assistance before opening the dressing room doors. By the time I had decided between the two original gowns I had wanted to show, my appointment had run past schedule and a bridal salon nearer my home was closed, but I wish I had shopped around. Jordan said there was nothing she could take off the price to accommodate the budget, but my Mom liked the dress enough, and was ready to be finished so she bought it. I saw it in Bridal Guide a couple weeks later and the MSRP was LESS than Low's price that they "couldn't" lower any...RIP-OFF! A dress cost more in Arkansas than the national average?? (BTW, the "informal" was not really informal, but it was a slinky 1930's style design.) Jordan was really helpful in selecting the bridesmaid gowns, which I had checked were competitively priced, and my veil. They didn't have any Juliet cap styles to try, which would have completed a '30's style, but I did find a Cathedral length that I liked. The dresses came in ahead of schedule, but the veil took 12-13 weeks after being told 8-10, and wasn't "right". (This is only a month from my wedding.) The 1/2 inch ribbon around the edge was only a ¼ inch and the color was too dark. They one from the designer to compare, but told me it was a different style number when I said it looked just like the one I tried on and ordered. They even had me put the sample of my dress on and try the veil to convince me it was right. Luckily, Jordan came in then to help after they had me trying on other veils they could get within the 2 weeks before my bridals. She went to look for the one they had showed me, which mysteriously wasn't taken back to the veil room, and it was the one I had paid for. The owner then came to tell me that because they ordered it in champagne to coordinate with my dress, the company said they only did ¼ inch ribbon in that color...excuse me, but if a bride paid $300 for a few yards of tulle with ribbon on the edge, shouldn't you call and ask whether she's alright with the change? I know it probably sounds stupid, but that brand and the wider ribbon stayed open better when walking that other cathedral lengths that bunch up. They sent me home with the ivory sample, which I thought looked better colorwise anyway, so I was guaranteed to have one for photos. I then exchanged the sample for my new one a week before my wedding. While it all turned out fine in the end and I appreciated Jordan's help, I wouldn't buy here again. I expected a much less stressful experience. I feel like they were banking on wedding gown shopping being a once-in-a-lifetime event, which should be, except that they also aren't likely to get the business of my sister, future sister-in-laws, friends, or co-workers who ask for recommendations. read more

I had to order my dress via email. I sent in my exact measurements (from a seamstress) and used the size chart for the brand the bride chose. When I received the dress, it was not the right size. It was 7 sizes too big. When I contacted the store, they "did what they could with the manufacturer but I was stuck with the dress and my options were to take this one in or have them super rush a dress at my expense." I spoke to the owner and she confirmed this information. I am beyond disappointed and would never recommend this place. read more

We went to Low's yesterday seeking a wedding gown, had done some shopping before and was looking forward to seeing something new. We had an appointment and our bridal consultant was Teena. She was amazing! She never rushed us, she was so patient with our indecisive bride. I couldn't believe that she was still pulling dresses 3 hours into our 2 hour appointment. In hour 4 we "said YES to the dress!" Teena even took the extra time to consult another specisalist in the store and help us design a custom veil to match the dress. the overall experience was fantastic. When I read some of the other reviews I wondered if they were actually in the same store? We drove 3 hours for this appointment and would recommend it to anyone. We were shown the clearance dresses first and were never pressured to make a sale. read more

I had a wonderful experience with my consultant Erica! I had a good idea of the designers I really liked and the dresses I wanted to try on. They found the dresses I asked for specifically as my mom, sister and I shopped the upstairs. In only a few short minutes I had 10 dresses in my HUGE dressing room. We had a beautiful room all to ourselves even during their big sales event. I chose the 2nd dress I tried on but continued trying on the other dresses to make sure. They do LET YOU TAKE PICTURES...it even says so on their website. I left there with my dress and veil in hand and we even had time to look at bridesmaid dresses. It was worth the 4 hour drive and we will be coming back to find my sisters dress in the future! read more

Megan was a wonderful consultant. She knew exactly what we wanted and was very helpful. We enjoyed the experience and her service.

I wish I could give this a 5 star review but I can't! The dresses are amazing except when there's 1000 people in the room and the consultant is rude! We were told we had a 2 hour appointment and she cut us at 1 hour! Very disappointed because I would love to buy a dress from here but after my friend left empty handed because of a consultant (Tracy) I will not do business with them! But like I said earlier the dress selection is good. read more

I finally got my chance to go to Low's today, and it was just like everyone says, AMAZING! I drove in from Nashville, TN and it took about 4.5 hrs. There was a bit of traffic, and I actually ended up being 30 min late to my appt because of it, but they were so accommodating and it was no problem at all. There are a lot of little things about Low's that make it really stand out among other bridal salons. To start with, their inventory size is in the thousands, also the look and feel of the whole salon is classic and elegant. One thing I found really neat was all the gowns they had displayed on mannequins. It was really cool to see so many dresses "on a body" not just in the bag. I for one, love some of their rules. For instance, you are only allowed to bring 4 people with you, Men must stay in the lobby, and food and drink must stay in the lobby. This means no champagne toast when you buy a dress, but I didn't miss it at all. The dressing rooms here are HUGE! The room I was in had a private restroom, 2 pedestals, and 3 mirrors. In every single dress they allowed me to walk up and down the hallway outside my room which was full of fantastic lighting and had mirrors at both ends. They had literally thousands of gowns. I didn't even count how many I tried on, but they just kept coming until we found the One and I was there for a few hours. My biggest delight was their incredible Plus Size department. Yes, Department. They had the gowns organized by size in different rooms, so one room would be full of sizes 26-32 while another room would have all the 22-24s. It was wondrous. And when they say they carry all the way to size 32, they don't mean they have like... 3 dresses that are size 32, they have racks. I was floored. For once I tried on dozens of gowns that were too big and had to be Clipped!! And I have never seen so many gowns straight out of my magazines. I actually tried on a few that I had brought pictures of. Our consultant, Tiffany, was hands down the best consultant I have worked with so far. She wasn't pushy, or overly excited, or fakey, or anything. She gave her opinion when we asked, spent time with me looking at photos, discussing my tastes and things I had tried on previously, and she really let me just be in each dress and look and think. She was great, and she seemed to have all the time in the world. After we chose my dress, a stunning ball gown from Allure, she even took us down to peruse the Bridesmaid department. So we picked that dress as well. Beware the Bridesmaid department though, they do not carry Plus Samples, so plan for your smallest maid to be the one to try on. On the whole, I could not have asked for a better experience. The location was perfect and we had a celebratory dinner back in Memphis on our way home. A bit of business: If you are wanting to take home a gown that day, you must pay in full, and to order they require a 50% deposit. The price range of the gowns were Very reasonable, I tried on Many that were even under $1000. I cannot stress enough how much you must go to this salon if you are shopping bridal or formal. They were a dream come true for this curvy girl. read more

For my second daughter, as well as for my first daughter seven years ago, the bridal experience at Low's was perfect. From the beautiful decor to the gorgeous array of dresses to the helpfulness of our consultant Lupe to the sweet, sweet Blondie (the cat), we had a super afternoon. Thanks to all! read more

I had a lovely experience at Low's. Having heard mixed reviews before I went, I think going on a weekday which a small group (just my mom) helped. They had a fantastic selection of dresses....I probably tried on 10. I got it narrowed down to 2 and my consultant took the time to help me make a decision by trying on different veils, jewelry, etc. to get an idea of the final look. They were patient and took their time with me and were nothing but pleasant. I highly recommend going to their store before buying your dress if you're in the area! read more

I do not recommend Low's Bridal. I enjoyed myself when I was there to find my dress. I did find my dress and purchased it. I had the dress sent to my Mother's house so that someone could sign for it. I visited my Mother in late September and tried on my dress. It was too small. The measurements were taken wrong. When I called to have them help me fix the problem, I was informed there was nothing they could do. I later found out the I could have bought the same dress for almost $200.00 cheaper at All About Weddings in Germantown,TN, the only positive thing about Low's is that there is a large selection. However, I do not recommend purchasing or getting your measurements from this place. read more

Sad to say on my very first wedding gown shopping experience, it was a HORRIBLE one. My consultant, Nancy, was nothing like a sales woman for bridal gowns should be. She was not happy, not energetic, did not meet my wants in a dress or budget (frankly I don't think she even looked at my sheet), was very rude to my family, extremely oppositional to any opinions we had, and never asked one personal question, such as: tell me about your wedding, your proposal, your fiance, etc. NOTHING! All the while I was thinking, "This is supposed to be the most fun day of my life!! I'm supposed to feel like a princess!" Sadly, Low's did NOT, in any way, deliver those fun feelings or memories. Luckily I had my mom and aunt with me to look back at laugh at this day with. And sorry Low's, but I spent $1,000 on my perfect dress elsewhere... Costumer service is everything!!!! :) read more

I'm sad to say I can't give this place 5 stars only because I had a horrible bridal consultant. Lupe was very gruff and cold right from the beginning. I tried to be very polite and kill her with kindness and respect thinking maybe she would snap out of it, but I guess that's her personality...either that or she hates her job. I felt rushed and like I was causing her trouble. The biggest complaint I had with her is when my group wanted me to try on a princess like ball gown just to see what it would look like. She got upset for some reason snatched the dress off the hanger slammed the door to the dressing room. It was like someone told her she had lost all her vacation time for the year. I wanted to ask her what we had done to upset her, but I didn't have the guts to. I just kept quiet. I was still well within my hour and a half allotted time, so I just don't understand her problem. I think the only time I saw my consultant smile and be happy was when I pulled that credit card out. On a better note, the place was clean and there tons of dresses to choose from. The front desk people were very pleasant when checking in and the place was easy to find. If I could go back in time I would have definitely asked for another consultant as soon as I met Lupe. If I had another consultant I believe I may have been able to say I had a 5/5 star experience. read more

Let me start off by saying I am extremely picky, didn't know what I wanted, and was extremely overwhelmed when I walked in to their sea of gowns. But the minute our consultant Juliette took us to our room upstairs, all the nerves went away! She was fantastic, and was so helpful. For someone who had no idea what dress type to get, she really put me in what looked fantastic. The whole staff was so sweet and they took such great care of us. The only thing I didn't like was how crowded it was downstairs. We walked down there to see if their were any dresses I liked, and there were so many brides and so many people that I felt like I was intruding on another brides special moment with her family by walking through. Upstairs was much more quiet and private. But our experience was next to none and I highly recommend them to any bride who wants a huge selection to choose from. And ask for Juliette! read more

This was the most horrific wedding dress shopping experience of all time. My niece was so excited and we made a 6 hour "say yes to the dress" trip. Unfortunately, we had the WORST consultant in history. Either she was having a bad day or is just in the wrong line of work. She did not introduce herself. She did not ask any questions. She was rude. She did not pick out or attempt to help pick out a single dress. She instructed us to "go in these two rooms and see if you find anything she might like". She said numerous times that my niece would have to go up a couple of sizes to make it look right. My niece is a size 14. She did nothing to help find a dress. She kept trying to get us to agree to accept a dress and they would alter the pattern to make it how she wanted it to the tune of $400 dollars and then it would have to be altered elsewhere to actually fit. She rolled her eyes every time she came out of the dressing room (which is where she stayed the entire time). When we left there my niece burst into tears and said she felt like the ugliest, fattest person in the world. We immediately located another bridal shop. We walked in and my niece was treated like a queen. This consultant actually stayed until almost 7:00 p.m. since we arrived so late. She never acted as though we were bothersome. We found the perfect dress. Just so there is no concerns about pricing being an issue. The dress my niece ended up with was over $2,000.00 so price was not an issue. I would not send my dog to Low's. Shame on them for having such an awful consultant in their employ. read more

What should be a great experience when you are a bride can turn into a nightmare as it did with the purchase of 7 bridesmaids dresses. They are very eager to sell you the dresses, when they come in and don't fit due to their measuring errors you are on your own. Every dress they measured and sized were 2 sizes too big. The dresses we measured and sized according to the bust size fit. Apparently they don't care if they fall off they measure according to hip size which in a case where the dresses aren't fitted the bust size make more sense if you want a strapless dress to stay up . We are now having to pay another $50 or so to have them altered 2sizes down because they would take no responsibility for every dress not fitting. I absolutely will never buy another dress there . They have zero customer service and were very rude when I called about it so beware if you go to size your self don't let the professionals help you. read more

I went with a friend to find the dress of her dream......but this trip turned into a nightmare. Our consultant was Teena. She never smiled the whole time we looked for a dress. She was rude and uninterested in what the bride wanted. The bride had brought several pictures of what she was looking for and Teena barely looked at them. Then she proceeded to bring out dresses that she thought the bride would like that were not even close to what she wanted. She left my friend in a robe in a fitting room and would leave for a while. No one knew where she went or when she would return. She would just leave and then suddenly reappear. She did not have dresses with her----nothing. I felt extremely bad as I had suggested Low's because this is where my daughter bought her dress five years ago. If this experience had happened then we would not have bought her dress there or returned this year. Teena acted like she was either in a bad mood or hated her job. Whatever the reason, she did/does not need to represent Low's. If you should still decide to go to Low's, please ask ahead of time who your consultant will be. If it is Teena, ask for a different person. read more

I agree with another reviewer... The only thing Low's has to offer is a high inventory of dresses. Despite the vast amount of dresses, I was severely underwhelmed. From the moment I met my consultant, I knew it was going to be a bad experience. Karen not only had very little knowledge of the inventory the store had to offer, but it was solely up to me and my mother to search through the thousands of dresses and carry them back to the dressing room and Karen never once helped me into a dress or even carry my train. In fact, several times she disappeared for long periods of time leaving us without any assistance whatsoever. When we asked for refreshments, they pointed us to a water fountain. And I'm not some spoiled girl who only drinks bottled water... But for the industry they are in, they should offer adequate refreshments for patrons who are there shopping for hours on end. I was so very disappointed with my experience at this store... Especially because of the positive reputation built by so many positive reviews. I do not recommend this store to anyone. read more