Amazing apartment community to live in. I'm also really pleased with the staff that runs the place…read moreas well as the maintenance crew. I've lived in several apartment communities over the years and this is by far the best.

I have nothing but positive things to say about Crowne Polo. The community here is safe and the…read moreoffice workers are amazing. We have access to so many things here that you don't at other local complexes. The fact that it is a walkable distance to WFU campus is amazing! The only downsides are the fact that you cannot turn left into the entrance when heading south on Silas Creek Parkway, which leads to many U turns on trips. Additionally, I wish they would change the air filters more frequently, but in the grand scheme of things these are such minor problems. Maintenance here is amazing as well. It's a great place to live as a family or a graduate student.

I loved the year I spent here! I wish I could have stayed, great staff and super helpful…read moremaintenance personnel. I recommend this place to everyone, it's also in a great location, close to everything you need and WF Campus!

My mother and brother were looking for an apartment and had been rejected by another complex. My…read morehusband and I found this place and brought them here to the Trails at Bethabara. When we visited, we were greeted by the amazing staff in the front office. Both Chris and Maria were amazing. They were patient with my mom and brother as they navigated through the application process, Maria especially. She sat and worked with them to ensure they received everything, from the waived administration fee with my brother being a public servant, to waiting patiently as we verified my mom's information. She was overjoyed when they were approved for the apartment. The best Christmas gift ever. I can sigh relief knowing they're in good hands with this team. Thank you so much for easing their spirits and helping them through this process. Welcome home!

crowne oaks staff is awesome and they are so helpful and responsive! anytime we have had any issue…read moreit is resolved within hours. the apartments themselves are spacious and nice! big fan.

What a great place to call home for 4 years! The property is conveniently located with nice…read moreamenities that are well maintained. The staff is fantastic! As soon as we visited the property 4 years ago on our move from Michigan, we knew this was going to be our home. It was hard to leave but we moved back to the Midwest as part of a career change.

The reason that I don't recommend new Salem Village Apartments is not in the tags. So I'm going to…read morejust tell you. The maintenance here is crap. If I could give it a zero star I would but since I can't I'll give it a one star. And that is all they are worth. I am a resident here and I've lived here for five years. Their maintenance has never been good and has never changed. Find AC has been out since last Tuesday. They came over here three times to look at it I never fixed it Friday they came over one of the maintenance man just left to look for his phone the other one Eric said that he would be right back never came back never told me anything so I'm left with no AC over the weekend. I call Monday to find out what's going on and Robin one of the management team says they ordered the part when the request came in but no one had informed me of it and that it was delayed a few days because of Covid so they say. The following is an email or a set of emails I should say that I have written to them to express my unhappiness at the continued lack of maintenance that I have received on my friend Scott has received through this company and this apartment complex. To whom it may concern, my name is Lisa Ison. I live in 1515 apartment 208 Woods Rd., Winston Salem 27106 in your apartment complex new Salem Village. I am very upset and concerned about your maintenance staff and the lack of proficiency and concern they share in doing their jobs. Firstly your gym has been out of service for over a year. We have been waiting for this job to be done for more than a year. You keep telling us that you're waiting for one part that has been ordered time and again incorrectly. What is going on? Is it you guys that are ordering it incorrectly? If so, why and why don't you fix it? If it is your fender why don't you fire him or her? Secondly your pool has been out of water for three days now. It is in the summertime and it is hot. You keep saying that it is due to an order being incorrectly processed again why? If it's the fender why don't you fire him? Next I have photos to back all of this up after a year of coming in to my apartment my wall in my bathtub started to crack along the edge on the bottom edge, so much so that you could stick your whole finger size long into it. On the walls midway up on the tile there was a hairline crack along the tiles. I told the maintenance people at the time and the management company at the time about this and they decided to fix it by throwing up a plastic sealer I don't know exactly what it's called but I will show it to you. The first time they put it up they put it up backwards and upside down. Here is the first picture. The second time they put it on at least they put it on correctly and they didn't leave things unglued. However everyone that I show it to says that it looks like a trained monkey put it on. Because there are gloves of grout or should I say caulk left smeared everywhere nothing is smooth nothing is even it looks like a pile of dog Pooh. And that's putting it nicely as far as everyone that I have shown it to says when they come into the apartment and see what my shower looks like. Here are those pictures. However I made one minor error I said this was within a year. This was really in 2018 when this was done. Now here are those second set of pictures and you can see what I mean. Instead of fixing a leaky floor the right way they decide to throw caulk on a crack in the floor to try and seal it up that way. That's a joke. Because obviously that hasn't helped. Here are those pictures. As you can see this is just a long list of problems that your maintenance people have tried to mask instead of actually FIX here are the third set of pictures. ar maintenance team can work on minor things. And you know what there's one more thing me and my friend are good, hard-working and decent people to pay our way. Yes, I may have had a hard patch last winter when I lost my job at IFB but I've always paid my way with the exception of that. We don't deserve to live in slums like this with maintenance people don't give a crap about their jobs. And you know what there's one more thing me and my friend are good, hard-working and decent people to pay our way. Yes, I may have had a hard patch last winter when I lost my job at IFB but I've always paid my way with the exception of that. We don't deserve to live in slums like this with maintenance people don't give a crap about their jobs.

I've never experienced a more filthy living environment than Ashton Oaks now known as Northcliffe…read moreForest. The tenants are disgusting and management does nothing about it. It's a shame that you have to go outside and clean up before company arrives because your ashamed of the trash that's outside your building. It's ridiculous

I wish I could give this place zero stars…read more Do not live here. It was the absolute worst! They were great until I moved in. During the snow storm no salt was put down on the slope or driveways so people were stuck inside or outside. Cars were parked along the driveway because they could not get up the hill. When we called for help. no one answered. Nobody ever answers the emergency line. Once, the lock on my door was stuck leaving me stuck inside and It took 6 hours for them to call me back and get it open. I had to climb through my window to get out. Maintenance is terrible. They always claim to be backed up with requests. I put in a request in October and when I moved out in May the problem still had not been fixed. Lights are always going off around the complex and they do not get fixed for months leaving it dark in the evenings in front of the apartments, on the steps and around the grounds. In February trees were cut down and left in front of the apartment buildings up until I left in May. They are probably still there. I complained several times but they always said corporate had to handle it. The staff seemed exhausted probably because of the quantity of complaints. Pest control was also horrible. A neighbor saw a scorpion inside his apartment. During my year's stay, they only came in once in the Fall to spray. The pool is never open and was not well maintained. It was apparently not up to health standards and closed. There is no tennis court. Barely a pool. The laundry machines never work. The mail area is filthy. There is no appeal to this place. Once, the trash was not collected for 3 weeks. Seeing as though we pay a trash fee, I am not sure where that money went. The apartments needed paint. The stairs were never swept. Walls were dirty. Corridors were filthy. Trash stayed on the ground. I was so relieved to move out and would not recommend this place to anyone. In fact, I am trying to save someone from experiencing what I went through. Don't live here unless you want to waste money and pay for stress and discomfort.

This place is an absolute scam. I moved in two months ago and i am unfortunately stuck here for a…read moreyear. They make it seem like they have all these great upgrades- it's all a shit quick makeover job. I'll post pictures. Steer clear and SAVE YOUR MONEY. It's disgusting, no one comes to fix any service tickets you put in for weeks on end.

From the owner: Enjoy our fantastic community amenities, including a tennis court, business center, swimming pool,…read moreand more! For your convenience, we also offer an on-site maintenance and management team, who are always willing to assist, as well as on-site laundry facilities. Call our friendly leasing staff today to schedule a personal tour of your new home at Enclave at North Point Apartments!

My roommate and I moved in about a month ago and our expectations have been completely exceeded. We…read moremoved from out of state and did not see the facility until move-in, but our unit was very clean, the pool is well-kept, and maintenance staff has gone above and beyond. We can frequently smell smoking (cigarettes and otherwise) from the porch, but we have never been able to hear anything through the walls/floors to other apartments. So far we love it and are hoping to renew for a second year.

From the owner: Sugar Creek is a premier apartment community in Winston-Salem, North Carolina. Visit us in our…read moreexclusive woodland setting and enjoy the lifestyle you deserve. We are near major corporations, banks, schools, shopping centers, and parks. We are conveniently located just one mile from Wake Forest University. The adjoining properties of Sugar Creek Village and Sugar Creek Trace specialize in spacious living with luxury amenities carefully maintained by professionals.

We had a good experience living at Crowne Park. It's nothing fancy but enough of what we needed…read more The staff here were always great and accessible. Maintenance always came quickly and had issues resolved. We had no issues with bugs and they spray monthly. It's expensive for what you get, but unfortunately that seems to be everywhere. For our one year in Winston, this was a great fit!

Their online application system is a mess and forces you to fill out irrelevant information in…read moreorder to submit it. Had to contact them after the application was submitted in order to add an applicant and they informed me that the "new application fee" was suddenly more than the one I paid hours before. It took them two weeks to process the application before they denied it (of course, after already accepting the deposit) and they wouldn't provide any reason for denial. I make enough income, I have a good credit score, my rental history is clear, and I've never had any issues renting from a number of places across the country. I'd be careful when applying here, as they are not responsive and change their fees around as they see fit. I'm happy to find a place that doesn't engage in shady and unclear practices, so I'm considering this loss a dodged bullet.

RESPONSE: The visit WAS several months back, where I interacted with a woman in her 60's, and yes,…read morebased on other negative reviews of this woman Angie, I know I have the correct name. There was a young woman that was assisting someone else in the office that I did not interact at all with. You're not very bright, and you are losing business for this company by being so nasty. I would do Harbor Management a big favor and go back to bed. You acted like you just wanted to go to back to bed, but you were not sick. Maybe work at McDonald's until you retire. So, I have recently called the office and spoke with a younger sounding man who was helpful and polite to get some general information. The young man in the office was great, but I am going to report the cranky elderly woman, Angie I think her name is. She was excessively unprofessional. I will be in contact with the management company soon to provide the full detail of this interaction. This company will lose money keeping someone like this around. She takes liberties to be unprofessional, perhaps because she will retire soon and doesn't care? When I toured, I noticed the floors creaked. And in one apartment I could hear music playing. * Also beware that the listed price is not the actual price you pay monthly. There are over 100 dollars in random fees. I am appalled they are charging 35 a month total for trash. I have never heard of anything like that. How are you even still in business doing that? They charge you for TV, internet, and other things. Overall, I am not impressed whatsoever with the tour at Corners at Crystal Lake, but mainly because of your office worker, Angie, as well as all the fees.

Nice grounds, good "starter" apartment. I enjoyed living there. However, Addison in the front…read moreoffice is generally ornery and difficult to deal with. The office also hasn't sent back my deposit for $1000 and it's been two months. When I did call, Addison had attitude. Luckily I got through recently to Angie, she was much more helpful. But still...this sucks.

I feel the need to address Deacon Station Apartments. This apartment complex is ridiculous. My…read moredaughter has been out there 2 yrs. Her first year she was in a great apartment with wonderful roommates. She was moved this yr to another apartment the most disgusting part of the apartments and the most disgusting nasty, filthy, trifling roommates ever. My daughter has had run ins with them about cleanliness for months. The air was not working when we moved her in. This apartment complex needs to hire some staff to do inspections. These young adults need to learn cleanliness and if they can't then they need to be removed. Having pets in the apartments when they are not supposed to. The staff is rude as h*** when you call with a complaint or a question. Maintenance is the worse they do not care either. Getting almost 1K a month in rent is insane for the nonfunctioning things in the apartment and no upgrades ever. This will indeed be my daughter last months there she will not be resigning a lease I am getting her up out of there. My child is too neat and clean for the mess they have placed her with. I am a pissed parent and have been for a while. I have multiple run ins with some of the staff because my child and I have a voice. This is by far the worse complex ever DO NOT ALLOW YOUR CHILD TO STAY HERE! My daughter freshman year was okay, but she specifically stated she did not want to live with animals and what they do place her with the nasty females with a D*** DOG. why because I bet, they do not know this female has a DOG there. INSPECTIONS ARE NEEDED ASAP!!! NASTYYYYY!!!!! Carpets nasty, floors nasty, floors nasty, oh the WALLS are disgusting why because there are no upgrades it's just getting the students money and moving people in and out. Noone is taking the initiative to keep these apartments up and if you think these young residents are they aren't. My daughter does because she was raised to be clean. CHECK ON YOUR APARTMENTS DEACAON!!! I could go further and call the health dept, but in 4 months my daughter will be out!!!! IF I COULD GIVE ZERO STARS I WOULD! PARENTS AND UPCOMING STUDENTS WANTING TO MOVE THE PICTURES ARE NOT WHAT IT SEEMS TO BE TRUST ME!! The best-looking part is that front office and reality this is what the apartments should look like, but they will keep that up!! SICK!

I am deeply concerned and dissatisfied with my year as of 2025 at deacon station with the lack of a…read morefunctioning air conditioning and heat which has persisted for over months. Despite my repeated attempts both written and verbal by my roommates and I to address this issue, as noted in section 18.1 of our lease, the apartment continues to experience unsafe and uninhabitable indoor conditions. They do not respect any of their tenants as no one in the apartments affected by this heatwave have received any further updates regarding a scheduled repair date, and the issue remains unresolved. We have documented daily indoor temperatures consistently exceeding 94°F, when we were under an official heat advisory for the week beginning June 22nd.  Which is considered an imminent dangerous condition as specified by law, as noted in section 18.1 of our lease.  It is critical both for my health the health other tenets such as my friends living in these apartments with the same issue. Along with that the mold safety, as noted in the Mold Information and Prevention Addendum in section 4, paragraph 7 which states: Keep thermostat set to automatically circulate air in the event temperatures rise to or above 80 degrees fahrenheit.  Truly unacceptable by a tenet perspective. This is not a staff or maintenance problem, it is strictly an owner and property management problem that feel that they do not need to step up. Moreover, under the Fair Housing Act, tenants are entitled to housing free from neglect or discrimination, especially in circumstances where extreme heat may aggravate health conditions. Along with that it is a requirement in North Carolina laws to provide heat. This ongoing delay not only compromises my health and well-being, but also makes the apartment currently uninhabitable, as no one able to safely reside in these conditions. Not even a dog. Overall, it is saddening that this apartment complex has no regard to human life. I suggest if you are looking for a place to live as a student I would consider studio apartments or the Corners at crystal lake right next to this place.