A friend at work had suggested I call this agency for a quote when my ins I'd had for at least 20…read moreyrs had increased my rates AGAIN. I said can't hurt to try and thank goodness I did! Not only did they give me the best rate I've had they also had hands down the best customer service I've ever had! They were friendly & helpful but not pushy. They went out of their way to give me options when I couldn't get out of the house because of surgery. These ladies will do anything possible to make your experience easy and pleasant. They keep me updated when there are changes coming up that may save me money even when I'm not up for renewal and when my renewal is coming up they make sure to get in touch with me well ahead of time in case I need to explore options or make changes. I dealt with Kathleen for my first couple years and she is so pleasant and friendly that for the first time I didn't dread dealing with my insurance. She just has such a wonderful manner that puts you at ease. Then for the last year it's been Kristin who has helped me with everything. She is so sweet and bubbly and kind that it's more like talking to a friend than a business associate. You will be smiling without even realizing it! They have been wonderfully accommodating with all the Covid craziness. It's almost easier than the pre-Covid way! With all the changes Covid has forced us to make anything that is easy is very much appreciated! I recently had some personal tragedy that has affected everything in my life and attitude. Kristen didn't know anything about it but she must have had a sense that something was off. She then took extra time to make sure I was ok without prying or being invasive. She is just a very genuine person and that touched my heart. I feel so incredibly blessed to be a patron of a place that truly puts their clients first, that works hard to provide the best rates possible and treats you like a person not just a policy number!! Check out Mark Owen Insurance Agency. You will not be disappointed!!

They SUCK at after the sale.. I'd give Agent Ron Maksymowski a MINUS 10000000000,,, he was suppose…read moreto send me three copies of my proof of insurance for my vehicles and my receipt where I paid for my insurance on Friday. This is Monday morning and he has yet to do that. He actually told me when I called, "well he left early Friday going to play golf, he rarely every he really every's takes a day off. DO That's why you didn't take care of what you should've, after you the shit out of me for over a week as well as I kept getting emails saying my policy was going to cancel on Monday 8-04-25

I have been with them several years. I have commercial insurance and would highly recommend them…read more Brent Mohrman has been a good agent - and before him, Melvin S. xxxxxxxxxx xxxxxxxxxxxxx

So much better than a traditional bank. Everyone here is super friendly. They go above and beyond.read more

Very rude for no reason at this Credit Union. Don't understand we get an attitude every time we go.read more

Erin Smith has been extremely helpful with me along with very helpful suggestions regarding…read moreinvestments. Very attentive to my needs. Dayron

Wow every time I go to this branch I experience issues with Shelley. She needs to be fired. She's…read moredisrespectful. She is rude. She has an attitude problem. Every time I deal with her is an issue with some thing. She's literally rude and deny me service several times I don't have an account there come here to cash my work check and it's always an issue. I should not have to be treated badly because someone doesn't know how to act. I think Shelley should be fired.

Mike Leahy is invaluable. Knowledgeable, quick to respond, thorough communicator, offers value not…read moreonly monetarily - but on every level, and genuinely cares. Thank you Mike!

Great service! Helped get all the correct discounts to get rate as low as possible and tweaked…read morecoverage to lower premium while explaining implications of everything!